NZSA security update – changes to PSPLA application process

Subject: Upcoming changes to Private Security Personnel Licencing Authority Service (PSPLA) application process.

Background context: Over the last 6-months, a number of significant changes have been made to the PSPLA service. Changes made so far include directly mailing badges to customers, and emailing certificates digitally. In the previous system, customers were required to undergo a ‘ID photo identification’ check when collecting their pack from NZ Post. This ID check is an important part of the PSPLA process to ensure customer identities are confirmed, and ‘permit photos’ share a likeness with the customer’s formal ID.

What is happening:

  1. In November 2021, NZ Post stopped performing ‘ID photo identification’ checks. Instead, the ‘ID photo identification’ check will be carried out by the PSPLA Tribunal during the application process. This process will begin in early June 2022.
  2. PSPLA customers will be required to upload an image or scan of the valid ID used in their application, e.g., a Drivers Licence, Passport (see image attached). This process will begin in early June 2022.

Action: Take note in the change of service.

Coming later: More details will be provided regarding this process change closer to the time of release.

Questions: Please contact [email protected] if you have any questions regarding these changes.

The NZSA team.