CEO Report

Welcome to our March 2026 newsletter.

The year certainly seems to have kicked off in a positive manner. Many members have advised that they are extremely busy and that a lot of work that had been on hold is now starting to get approved. Certainly, the economic indicators support an improved outlook which is very positive.

Interestingly, staffing requirements currently seem fairly stable despite the increased work volumes, presumably attributable to staff being less transient and tending to seek the security of having a job during a period of high unemployment. This is backed up by the annual report from the PSPLA where the number of CoA applications last year dropped significantly from prior years, despite the industry still experiencing growth.

As you will see from my report below, there is a lot happening currently and similar to our members, it looks like a busy year ahead for the NZSA!

Introducing new NZSA staff member Lucy Nichols
We are thrilled to announce the appointment of Lucy Nichols to the new role of Membership and Content Manager, commencing Monday 9 March.

Please refer to the formal introduction to Lucy later in this newsletter.

Dual winners in Global OSPA’s (Outstanding Security Performance Awards)
Congratulations to both Ruth Tongotongo and Shaun Laifone for winning their respective categories in the inaugural global rendition of the OSPA’s.

Ruth, who is also one of our Board Cadets, deservingly won The Global Outstanding Young Security Professional 2025, and Shaun was recognised as The Global Security Officer of the Year 2025.

Winding up of Ministerial Advisory Group for Victims of Retail Crime
Many of you will have seen or heard recent press concerning the early winding up of the Ministerial Advisory Group (MAG) and allegations of a dysfunctional relationship between the board chair, Sunny Kaushal, and several of the board as evidenced by the recent resignation of three members.

I have had numerous meetings with Sunny and the Policy Advisers to the MAG over the last sixteen months and whilst Sunny can be polarising, you certainly can’t fault his commitment and passion towards the cause of reducing the impacts of retail crime.

Putting personalities (and politics) to one side, the effectiveness of the MAG should be judged on the outcomes achieved and in that respect they have delivered. They have made five recommendations to Minister Goldsmith and three of those have been adopted and are working their way through the legislative processes, and the other two are still under review.

The MAG has two reports still to submit, and both will significantly impact onto the security industry. The first concerns the greater use of FRT (Facial Recognition Technology) in controlled retail settings and the second will provide recommendation on increased powers for security officers around search and detainment of offenders.

As reported in our last newsletter, the NZSA has provided significant input into both of these issues and I’m very confident that the final recommendations being put forward to the Minister will be very closely aligned to the positions we have promoted, namely that any additional powers MUST be reinforced with an appropriate training and licensing regime.

Coroner’s report into Westfield Bondi Junction stabbings
On 13 April 2024, Joel Cauchi attended Westfield Bondi Junction (WBJ) and about 3.30pm, commenced an attack during which he stabbed 16 people in just under three minutes. Six of the victims tragically lost their lives that day. Approximately six minutes after Mr Cauchi commenced his attack, he was fatally shot by a member of the NSW Police who had attended in response to calls from emergency services.

An inquest was held into the deaths, and the findings of the New South Wales Coroner (Magistrate Teresa O’Sullivan) have recently been released.

Whilst a lot of the findings and recommendations within the report relate to Mr Cauchi’s mental health history and treatment, there are also pertinent findings (but no recommendations) specific to Scentre Group (owner operator of WBJ) and their contracted security provider (Glad Group). These findings obviously have relevance to those involved in operating and protecting crowded places, including the operators of venues and security providers.

In general terms, the Coroner found that Scentre Group’s security, emergency practices, policies and procedures were comprehensive and constituted excellent practice, including the use of contracted security officers to observe, report, and escalate incidents. Unfortunately, the efficacy of the practices, policies and procedures were somewhat compromised by the unapproved promotion of one security officer into the key role of CCTV Control Room Operator (known as CR1).

In her report, the Coroner states “CR1 was not competent to be in the CCTV Control Room unsupervised on 13 April 2024. There is clear and cogent evidence before me that CR1 was not equipped to carry out the critical duties required of the CCTV Control Room Operator on 13 April 2024” and “I accept that CR1 being on duty in the CCTV Control Room unsupervised on 13 April 2024 was the result of deliberate managerial decisions made by Scentre and Glad. In placing her in that role on the day they were aware, or should have been aware, that she did not have the skills necessary to respond to the circumstances that arose on 13 April 2024.”

This certainly provides clear messaging on the obligations and responsibilities of both the venue operator and the security provider in ensuring that staff have the skills and competency needed in such circumstances.

NZSIS – new threat level definition language
The Combined Threat Assessment Group (CTAG) has adopted new language to define the national terrorism threat level.

The new definitions aim to explain the terrorism threat level in a more meaningful and accessible way for the public. NZSIS are also aware that some communities did not feel that the old definitions were a true reflection of the threats they faced.

The new definitions retain the five levels as previously used, but with new language for each level. Whilst the current threat level remains unchanged, the previous level of LOW has now changed to POSSIBLE under the new language.

For more information refer to the NZSIS website.

New Zealand’s Cyber Security Strategy 2026 – 2030
Threats to New Zealand are becoming increasingly borderless, and this is especially true in the cyber domain. Adopting a whole of society approach is how we will build a cyber secure and resilient New Zealand.

The Department of the Prime Minister and Cabinet has released New Zealand’s Cyber Security Strategy 2026 – 2030 which provides a blueprint for collective action against cyber threats focusing on strengthening foundations and protecting our long-term cyber security through four key objectives:

1. Understand
   We are well aware of the cyber risks and how to protect ourselves.

2. Prevent and prepare
   We manage cyber risks to prevent harm and are well prepared when incidents occur.

3. Respond
   We react effectively and decisively to adverse cyber incidents.

4. Partner
   Our resilience to cyber threats is bolstered by strategic and targeted cooperation.

The strategy can be found here.

 

Bunnings win appeal re use of FRT (Facial Recognition Technology)
A recent decision by an Administrative Review Tribunal in Australia has found that Bunnings use of a facial recognition system was lawful. This overturns an earlier finding by the Australian Privacy Commissioner that the company had unlawfully collected personal information using facial recognition technology.

Bunnings position was that the implementation of facial recognition technology was specifically to keep team members and customers safe and to prevent serious retail crime. The Tribunal found that the use was proportionate when used ethically and responsibly.

Whilst the decision does not directly apply to New Zealand, our Privacy Act 2020 very much mirrors the Australian legislation and does set some precedents for the use of the technology, and will no doubt be part of the recommendations being put forward by the Ministerial Advisory Group for Victims of Retail Crime (as mentioned earlier).

The NZSA fully supports this decision and backs the use of facial recognition technology, with appropriate controls, to combat serious retail crime and to protect staff, customers, and security officers from violence, abuse and intimidation in retail environments.

It also needs to be noted that the Tribunal upheld findings that Bunnings did in fact breach legislation by failing to manage the rollout of the technology in an open and transparent manner and by not adequately notifying customers that their images were being collected. It also found that Bunnings should have undertaken a formal, structured, and documented risk assessment addressing the privacy impacts of the system.

Master Electricians and NZSA joint position statement
Several years ago, the NZSA and Master Electricians developed a joint position statement providing guidance on the application of legislation covering registration and licensing pertinent to electricians and security technicians.

The statement can be accessed here, but pertinent details include:

• A registered electrician is exempt from requiring a CoA as a Security Technician for the install or service of security systems including intruder alarms, access control and camera systems.
• Where a registered electrician for valuable consideration enters a premise (other than their own) for the purpose of selling a security system, or advising the owner or occupier on having a security system installed, they are deemed to be acting as a Security Consultant and must hold a CoA in the category of Security Consultant.
• Where an electrical company has an employee acting as a Security Consultant and is required to hold a CoA in that class, it follows that the company must also hold a Company Security License in that category.
• It is recommended that where an electrical company or registered electrician holds a licence or CoA as a Security Consultant, they should also include the Security Technician category when applying for the license or CoA.
• Complaints re unlicensed security providers
• Historically the majority of complaints about non licensed security providers related to electricians selling and installing security systems, however over recent years the convergence of IT, cyber and security services has seen many IT and cyber companies including security cameras within their service portfolios.

Unfortunately, many of these companies are either unaware of the licensing requirements under the PSP&PI Act 2010 or conveniently feign ignorance of the obligations.

The NZSA encourages our members to let us know about these operators so that we can proactively follow up and ensure compliance.

I currently receive on average of three to four complaints each month and where it appears that there may be genuine ignorance of the licensing, I contact the business owners, make them aware of the legislation and implications of being investigated, and request that they correct the situation by promptly submitting a licence application. If subsequent follow up of the PSPLA Public Register (normally one month following) fails to record a license application I will escalate by submitting a written complaint to the PSPLA.

Where I am confident that the provider has knowledge of the licensing requirements, I will immediately submit a written complaint.

All complaints received by the PSPLA are considered by the Registrar (Authority) and when considered to have merit and meet the complaint parameters they are forwarded to the CIPU (Complaints, Investigations and Prosecution Unit) team within the DIA for follow up and investigation.

Where the complaint is substantiated, the Registrar has a range of powers including fines (up to $60k for a company or $20k for an individual or sole trader), cancellation of licence or CoA, suspension, warnings or reprimands and imposing conditions.

For those who hold the view that the Act has no teeth, I would recommend reading through the complaint decisions published on the PSPLA website as they make for interesting reading and show that the Authority is not averse to cancelling or suspending licenses and imposing fines (even if well below the maximum levels stated). The case referred to in the next section further validates the level of fines and penalties now being imposed.

Unlicensed Auckland security operator handed hefty fine
Details have recently been published of the conviction and fining of Capper Alefaio, the owner and operator of Great One Security Limited.

Mr Alefaio pleaded guilty to three charges under the Private Security Personnel and Private Investigators Act 2010 and one charge of obtaining by deception under the Crimes Act 1961 when he appeared in the Auckland District Court and was fined $14,000 and sentenced to 180 hours of community work.

The Chief Investigator for the Complaints, Investigation and Prosecution Unit at the Department of Internal Affairs, Marty Greentree, stated that Mr Alefaio had unlawfully provided crowd control and property protection services for two years and the fine and sentence is a reminder to anyone providing unlicensed security services that if you break the law you will be held accountable.

3G shutdown nears completion
Despite widespread communications since 2023, there have been recent reports of customers being surprised and caught unaware that their security or health alarm, navigation system or other devices reliant on cellular connection may be compromised by the network 3G shutdowns.

It is our understanding that 2Degrees completed its shutdown in early February and One NZ will be completed by mid-March with Christchurch (3 March), Auckland (10 March) and Wellington (17 March) still pending.

AS/NZ Standards – update
Standards Australia and Standards New Zealand have signed a new Standards Development and Distribution Agreement and Standard Operating Procedures, supporting a more coordinated trans-Tasman standards system.

With over 2,000 joint standards in place, this will provide a more efficient and transparent system, and when participating in review committees, smoother collaboration, clearer expectations and stronger support for delivering high quality standards.

The NZSA supports joint standards and with the voluntary support of members, we have had significant engagement and input into the current review of AS/NZS2201.1.2007 Design, installation, commissioning, and maintenance of intruder alarm systems in client premises. The original Standard was well dated and the review, which is nearing completion, will provide fit for purpose guidance for current technology and processes.

Nominations for NZSA Board Cadet position
In 2024 the NZSA launched a Board Cadet programme where we have the opportunity for representatives from two member organisations to join the board in a non-voting capacity.

The programme is targeted at talented individuals who have been identified as having leadership potential and have a strong interest in developing their own skills and capabilities, particularly in governance-based roles, and are focused on raising standards across the industry.

We have also found that the programme has bought greater diversity around the board table and has enabled board members to actively encourage, support and develop individuals who have the talent and capability, but may not normally have the opportunity for appointment to board positions.

Our original Board Cadet appointee, Joel Walsh, will complete his two-year term in the next few months and we will shortly begin advertising for his replacement, with appointment effective at this year’s AGM.

Watch out for our communication seeking nominations, but in the interim if you have any questions on the role or the selection process, please feel free to reach out to me on [email protected]

Health and Safety at Work Amendment Bill – Approved Codes of Practice (ACOP’s)
This bill is currently before government and has passed its first reading.

There are several key components to the bill.

The first involves a move away from an approach of expecting everyone to address every possible risk, towards one in which WorkSafe provides guidance on the critical risks a workplace must address to meet their obligations under the Act.

The second promotes the adoption and use of industry specific ACOP’s (Approved Codes of Practice). The bill looks to make ACOP’s “safe harbours” for compliance, meaning that if a business has followed their sectors ACOP, they have done enough to meet their health and safety requirements, and cutting out confusion about whether they’ve met their obligations.

This seems to be a logical decision that will ease costs of compliance without compromising safety outcomes and the good news for the security industry is that we have a quality ACOP already in place and readily accessible. The NZSA developed the Security Industry Good Practice Guideline approximately five years ago with input from WorkSafe and industry stakeholders and can be found on the NZSA website.

Security of Crowded Places Forum
We are currently well into planning for a follow up to the Security of Crowded Places Forum that we hosted in July last year.

This years Forum will be held on 21 and 22 July and again located at Eden Park in Auckland.

This is a “must attend” for the owners and operators of venues and crowded places, and security providers, and attendance numbers will be limited. More information will be provided over the next few months, but I strongly recommend that you lock the dates into your diary.

Membership renewals
NZSA Membership renewals will be sent out next month. We have applied a 3% increase to the annual subscription in line with CPI.

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Kind Regards
Gary Morrison
CEO

 

NZSA / Security Industry updates

NZSA welcomes Lucy Nichols – Membership and Content Manager
The NZSA is thrilled to announce that we have appointed Lucy Nichols to the new role of Membership and Content Manager.

Lucy has 20 years of experience working in senior marketing communications and client development roles for global professional services and membership organisations.

She loves building strong relationships with people and designing communications and events programmes that tell their stories and address their needs, and will be a great contribution to the NZSA team and members.

NZSA Member Benefit – Mobilcard Crew Card
Mobilcard members will soon be able to apply for a Crew Card for their staff to enjoy a discount when they pay at the pump.

An introductory offer of 10c per litre off the pump price for the first three months, then 8c per litre ongoing, will apply to the Crew Card.

If you are not already a Mobilcard member then sign up now to offer this great benefit to your team.Contact Matthew John on [email protected].

NZSA Member Benefit – Affliated Insurance
Newly appointed insurance broker to NZSA

The NZSA is proud to announce that we are partnering with Affiliated Insurance to offer a new member benefit, delivering insurance solutions specifically for the security industry.

The more members who take advantage of this service the greater the group buyer power.

Insurance Built for the Security Industry

We understand that no two security businesses are the same.

That’s why our insurance is flexible and tailored to how you operate — from guards and patrols to events, monitoring, investigations, and cash handling.

NZSA Member Benefits:

• Competitive premiums through group buying power
• Broader cover aligned to real security industry risks
• Dedicated claims advocacy – we act for you, not the insurer
• Nationwide service with local, experienced advisers
• Transparent broker earnings, no admin fees, no hidden fees
• Regular updates relevant to your industry sector

For further information please see the NZSA website.

COA Conflict Management Training
Train the Trainer and Refresher Training for Trainers

Call for registrations

The training dates will be advised once we have sufficient attendees to proceed.

Refresher Training
$395 + GST
9am to 4pm
Penrose, Auckland

Train the Trainer Training
$750 + GST
9am to 4pm
Penrose, Auckland

For further information and to register please email [email protected].

The CoA training provides a critical role in giving new entrants into the security industry knowledge of the legislation impacting onto security officers, the essential knowledge and skills to keep them safe in their roles, including de-escalation techniques, and an understanding of expected professional standards.

It is imperative therefore that those who deliver the training have the necessary qualifications and experience, and are confident in delivering the course content.

In the absence of a Standard Setting Body holding responsibility for this, the NZSA has provided a Good Practice Guideline for the provision of Train the Trainer Instruction – a copy can be downloaded from the NZSA website. The Guideline sets clear expectations around pre-requisite training and competency, completion of the Train the Trainer course, and undertaking bi-annual refresher training.

We have also contracted subject matter experts to deliver the Conflict Management Training in accordance with the Guideline standards and to ensure the trainers of the CoA unit standards possess the necessary skills and competence.

Please note: the Conflict Management Refresher course includes assessment activity.

NZIPI Update: Leadership, Standards and Collaboration
It’s a privilege to contribute this update in my new role as Chair of the New Zealand Institute of Private Investigators. I want to acknowledge Ron McQuilter, who recently stepped down after several years at the helm. Ron’s work left the Institute in solid shape, and the current committee is focused on moving things forward with clear intent.

The connection between NZIPI and the broader security sector matters more than ever. We share common ground with NZSA on regulation, accountability and public trust, and strengthening those ties will be a priority during my time as Chair. The work of professional investigators continues to change, and our standards and support structures need to keep pace.

A tangible recent step has been the launch of the new NZIPI website, not just a facelift, but a genuine effort to improve how we communicate with members and the public. Response has been positive, and a members-only area is in development that will provide practical tools and resources for day-to-day investigative work.

Regulator engagement is another active front. With NZTA introducing annual declarations and spot-auditing of Vehicle Register access, NZIPI has stepped in to help members meet those compliance requirements. We now hold quarterly meetings with NZTA to work through operational issues and emerging concerns, providing a direct line for advocacy. Members are encouraged to raise challenges so they can be tackled collectively.

The NZIPI Buddy System is also gaining traction. Designed so no member has to face a difficult situation alone, it’s particularly useful for those dealing with PSPLA enquiries, but extends to broader mentoring and peer support across the profession.

My focus as Chair is to support members, raise professional standards, and give private investigators a stronger voice within the security and regulatory landscape. I look forward to building practical working relationships across the sector.
Daniel Toresen, Chair, NZIPI

 

Special Interest Groups (SIGs)

Security Training and Professional Development
Special Interest Group | Training and Workforce Development update: Building a Safer, More Professional Security Workforce

The New Zealand Security Industry is at an important turning point, and I am encouraged by the progress being made through the collective efforts of the NZ Security Association (NZSA), Service IQ, Services ISB, and our wider industry partners.

The transition to the merged Service IQ and Services ISB has created a more aligned and efficient training system for our sector. From February 2026, updated COA programmes and the enhanced Security Level 3 qualification will begin rolling out, aligned to nationally approved skill standards and designed to lift consistency and quality across the industry.

A key priority for NZSA has been addressing long standing variability in entry level training. The work underway to establish a nationally standardised COA curriculum is a significant step forward, providing clarity around course duration, delivery, and trainer standards, and giving employers greater confidence in the capability of newly trained officers.

Alongside these national reforms, NZSA is also taking direct, practical action. The Association is making pre employment security training available to members at nominal cost, ensuring new entrants can begin their careers with a baseline understanding of professionalism, legal responsibilities, and workplace expectations before they are deployed. This is an important step in reducing risk, improving behaviour on the frontline, and supporting employers to build safer teams from the outset.

Quality assurance remains a strong focus. Pre moderation is already in place, post moderation frameworks will shortly be published, and from April 2026 NZSA will introduce annual self audits supported by clear codes of practice. These measures are about lifting standards, supporting good operators, and reinforcing trust in our profession.

NZSA continues to advocate strongly for mandated training and licensing, particularly for security officers operating in higher risk roles. We remain clear in our position: training is a critical risk control, not an optional extra. Well-designed training pathways—supported by clear career progression options—will improve safety, reduce legal risk, and enhance industry credibility.

This work is not just about compliance. It is about investing in people, strengthening professionalism, and ensuring security officers are properly prepared for the responsibilities they carry.

I encourage all members to engage with these initiatives, support pre employment and ongoing training, and see this moment as an opportunity. Together, we are building a safer, more capable, and more respected security industry for New Zealand.

We welcome enquiries from industry participants who would like to participate in the STPDSIG contact Andy Gollings on [email protected].
Andy Gollings, STPDSIG Chair, NZSA Board Member

Security Consultants

The SCSIG kicked off its year with a meeting on 19 February. Under discussion were the three options for enhancing Security Officer powers being considered by the Ministerial Advisory Group (MAG) on Victims of Retail Crime, the NSW Coroner’s report into the Westfield Bondi Junction attack, and the recent tribunal outcome in Australia in relation to Bunnings’ use of live facial recognition technology (FRT).

With the MAG winding down over the next couple of months, we are looking to understand what the landscape will look like in terms of government-industry engagement on retail crime going forward.

The Inquest into the deaths at Westfield Bondi Junction (Volume 2) also makes for worthwhile reading. It’s a long document, but only small sections of it are directly relevant to security consultants and operators. As a recent and ‘near’ example of a tragic armed attack incident in which operator security preparedness and private security personnel played a key role, there are relevant takeaways for us in Aotearoa.

There’s been a lot of media coverage of the Bunnings FRT decision by the Australian Review Tribunal, and much of it points to Australian retailers now effectively having a ‘green light’ to deploy the technology in their stores. As usual, the reality isn’t quite so clear-cut. In short, the ART decision provides good detail around the specific considerations relevant in Bunnings’ case, and this is well worth a read.

Closer to home, planning is underway for this year’s Security of Crowded Places Forum, and the NZSA will publish details on this in the near future.

Lastly, due to other commitments, Jonathan Howe has called time on his role as Chair of the SCSIG. On behalf of the SIG, I’d like to express my gratitude to Jonathan for his hard work, strategic vision, and high energy over the past couple of years to nurture the group into what it is today. His are big shoes to fill.

If you have any Security Consultant areas of interest which you feel deserves NZSA focus please contact Gary Morrison on [email protected].
Nicholas Dynon, SCSIG Chair

Electronic Security
At the last meeting in February the group was updated on, and provided feedback, on a number of matters including progress on the review of AS/NZS Standard 2201.1.2007 Intruder Alarm Systems in Client Premises, the vocational education changes with the move from WDC’s to ISB’s, the voluntary recall notice for asbestos contaminated fire doors, and the potential impact in New Zealand of the recent successful appeal by Bunnings re the use of FRT (Facial Recognition Technology).

Post the last meeting, group members have been provided with the final draft of the revised AS/NZS 2201.1 and identified several areas for further consideration, particularly where specific to New Zealand best practice.

I also note that we have had several resignations from the ESSIG due to role and employer changes and we are happy to extend an open invitation to those with a passion for the electronic sector and feel they can contribute to lifting industry standards, developing and promoting career pathways, and providing expert guidance to the NZSA executive. The group meets online bi-monthly for one hour and we welcome member participation, and invite those who may be interested to contact either Mike McKim on [email protected] or Gary Morrison on [email protected] for further information.
Mike McKim, ESSIG Chair

HR/Employment Relations
Kia ora all,
I’m thrilled and honoured to have been appointed Chair for the recently established HR/ER SIG and look forward to working with the SIG and NZSA in lifting standards and compliance across our sector and providing expert guidance in support of submissions to government agencies.

Our initial focus has centred on the confusion that currently exists with the interpretation of Part 6A of the Employment Relations Act which covers the rights of employees to transfer to a new employer on the same terms and conditions. This is a critical issue for the industry and provides important protection for workers. The SIG will be working closely with the NZSA Executive to review and develop Good Practice Guidelines that is supported by legal advice and provides a clear set of protocols and directions for all industry employers.

Outside of this focus the SIG is actively monitoring how case law develops with the massive sweep of changes to the Employment Relations Act that received Royal Assent earlier this week and the proposed changes to the Holidays Act. We will provide guidance on industry submissions as required.

As we’re a newly established SIG with a relatively small group of members but welcome expressions of interest from those who would like to participate. We currently meet online bi-monthly for one hour so time commitments aren’t excessive. If you are interested please contact myself [email protected] or NZSA CEO, Gary Morrison on [email protected].
Napat Pawapootanon, HR/ERSIG Chair

 

Partner updates

ACC
Think before you get stuck in: top tips for a safer summer

With the sunnier and longer summer days, you’re probably looking to get stuck into jobs around the home. According to ACC data, injuries normally spike at this time of year – 60% of all ACC injury claims occur between November and March.

About half of all injuries occur at home, yet these accidents still affect businesses and workmates if the injured employee is unable to work.

ACC is encouraging workers to stay safe this summer when gardening and tackling home and DIY projects. If you’re mowing your lawn, tending to your garden, or starting a new DIY project, take your time and think about the right way to do things so you can avoid getting hurt.

• Grab your safety gear. Warm up before doing heavy tasks. Make sure you wear the right safety gear for the job.
• Find better ways to lift heavy items. When moving something heavy, use a wheelbarrow. Check your path is clear and keep your back straight and knees bent when moving.
• Use ladders safely. If you need to use a ladder, make sure it’s in good condition. Open it up fully and place it on a level surface. Once you’re up there, avoid over-reaching. It’s easier to move the ladder than take a risk and never use the top rungs.
• Mind your back. Avoid any tricky twists or added strains. Some lawnmowers can be temperamental to start – it’s more about technique than brute force.
• Ease those weeds out. For really stubborn weeds, you might like to soak the ground with water the day before. Position yourself as close to the ground as possible.
• Use tools calmly and safely. Each year thousands of people injure themselves using hammers, so take your time and focus on the correct technique when using one. Get a pro to do it for you if you think the job’s a little too tricky or needs special gear.

To learn more visit the ACC website.

 

NZSA Membership

We welcome the following new Provisional Corporate Members:

Digital Genius Ltd

New Zealand Security Ltd

WH Dynamics Ltd

and the following new Corporate Partner Member:

Auckland Safe & Lock Servicing Ltd

 

Events

Facilities Integrate 2026
Registrations are open for New Zealand’s largest FREE trade event for people who manage, secure, develop, design, influence and revolutionise the nation’s buildings and facilities, returning this July.

Discover products and services from over 250 suppliers, hear from industry experts on trending topics, and explore exciting features, including the integration of CleanNZ Expo as a dedicated new zone.

Join us at Facilities Integrate – the ultimate facilities management trade event of 2026!
Register here.

 

NZISF breakfast meeting

Topic: New Zealand Security Threat Environment Report 2025

The New Zealand Security Intelligence Service (NZSIS) is the country’s lead agency for security intelligence. Its mission is to keep New Zealand safe and secure by staying ahead of the threats we face by working to counter violent extremism, terrorism, foreign interference and espionage, and insider threat. Operating under the Intelligence and Security Act 2017, the NZSIS gathers and analyses intelligence to inform government decision-making and support our national security.

This presentation will cover the key assessments made in the New Zealand Security Threat Environment Report 2025 and highlight the range of advice available to support good protective security practices.

Speaker:  Toni Butler
Time:  8am, Thursday 12 March, online
Register here.

Super Recognisers Webinar
Topic: The importance of human super recognisers

This webinar is open to public and private-sector professionals working in or supporting: policing, military, border/visa operations, identity and document verification, forensics, OSINT, event/festival security, retail loss prevention, VIP protection, cyber and financial/due-diligence teams.

Date:        12.00 Tuesday 10 March via Zoom

 

Member Benefits

Samsung
NZSA has partnered with Samsung to offer our Members exclusive pricing on a wide range of Samsung products. The Samsung member portal can only be accessed via Gecco, the NZSA Membership database. If you require instructions for accessing please email [email protected].

Simpro Group
Simpro Group, the global leader in AI-first operating software for the trades, announced the acquisition of Delight, an AI-driven customer engagement solution purpose-built for field service businesses. The acquisition advances Simpro Group’s strategy to deliver an AI-first operating platform that runs a trade business end to end and moves the company decisively beyond traditional field service management.

This acquisition reinforces Simpro Group’s vision to deliver a comprehensive, AI-first operating platform that supports every stage of a trade business, from workforce and job execution to customer value expansion and sustained profitability.

Delight is fully integrated into Simpro Group’s growing platform and is available immediately to all Simpro customers around the world. Designed specifically for the trades, Delight leverages AI and works natively with field service data to activate existing customer insights, automatically identifying opportunities for repeat work, service expansion, and long-term customer value through timely, highly relevant follow-ups and service recommendations, with reduced manual effort and operational complexity.

Learn more at simprogroup.ai.

For information about Simpro member benefits please see the NZSA website.

Strategic AI training
AI Black Belt Training and company-wide AI rollout support

NZSA has partnered with AI strategist Bruce Ross to support members in navigating the transition to an AI-enabled future.

Through the proven AI Black Belt training pathway, company leaders and their teams gain structured, role-specific capabilities to:

• Automate routine tasks and reduce operational overhead
• Improve compliance, reporting, and workforce scheduling accuracy
• Equip staff with the mindset and tools to adapt confidently to AI technologies

The program doesn’t stop at training—NZSA members also gain access to AI rollout support, helping your organisation design and deploy practical AI workflows aligned to your strategic goals and role deliverables.

As a valued NZSA member, you also receive a generous 25% discount on all program fees—ensuring your organisation can build future-ready capability at exceptional value.

To learn more about how AI can support your business, contact:

Bruce Ross – AI Enablement Strategist
www.linkedin.com/in/brucesross/
[email protected]
021 548 900

Barker Business Brokerage
Barker Business Brokerage are pleased to offer NZSA Members free, no-obligation business appraisals and if facilitating a sale, substantial discounts on up-front costs (marketing and AML checks) and commission.

For more information please contact Mike Ray, Business Broker, on 021 670818 or [email protected].

Guardhouse
Guardhouse is an end-to-end workforce management system custom built for NZ security companies. Founded in Australia, Guardhouse is Australia’s leading security specific workforce solution, bringing our product innovation and unique workflow optimisation to the NZ market saving our clients both time and money. Our values that drive your success are customer obsessed, developing unique partnerships, simple yet powerful product design and consistent innovation and R&D.

Some of the funcationality includes, Rostering, Time & Attendance, Payroll & Invoicing + integration to accounting and payroll systemts, Welfare Checks, Incident Reporitng, Compliance Management, Company and Site SOPs with digitial signiture, Customer Portal Access, Tours and Patorls module and much more.

For more information see the Guardhouse website.

NZSA HR Advisory Service
A reminder to members that SuccessHR are human resource consultants available for any employment support regarding your employees.

Support offered at no expense to our members is telephone communication support eg. disciplinary, performance. You also have access to individual employment agreements. Any additional support would be charged to you accordingly.

For any support or further information please contact:

Susan Beange
Human Resources Team Lead
[email protected]
021 929 528

Building Networks
Building Networks are the leading authority on building compliance and they are offering a 20% discount for members: Building Networks website.

Mobilcard
NZSA have an agreement with Mobilcard offering members fuel discounts

Key Benefits:

• Up to 16 cents per litre (including GST) discount off the pump price for all diesel and petrol purchased at a discounted Mobilcard acceptor sites. Minimum discount of 12 cents per litre (including GST).
• Available at 330+ sites nationwide. View www.mobilfuelfinder.co.nz to find an acceptor site near you.
• No card or transaction fees.
• No need to manage receipts for tax purposes, all managed under one account.
• Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
• PIN number and purchase restrictions for added security.
• You must be a member of the NZSA to qualify for this offer.

A vehicle consuming 100 litres per week using a discount of up to 6 cents per litre = $6 discount per week..

A vehicle consuming 100 litres per week using the NZSA MOBILCARD discount of up to 16cents per litre = $16 discount per week

For a company fleet of 20 vehicles that’s potentially an annual saving of over $10,000 per annum.

The discount level is dependent on volume of fuel used per annum.

For further information please email [email protected].

 

Keeping your team up to date

Like many organisations we are constantly looking for ways to ensure we can communicate effectively with our members and their teams. The best way to stay up to date on NZSA and industry news is via our newsletter. The more people from each company who receive our newsletter, the higher the chance of updates being communicated within the industry.

With this in mind, we welcome you to send us any company contacts who would like to receive our newsletter and we will add them to our distribution list.

Please email any contacts to [email protected].

 

NZSA member referral – strength in numbers

NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

 

To refer a prospective member please email details to [email protected].

 

For details on member benefits please see the NZSA website.