Customer Champion of the Year
This award recognises an individual in the role of Account Manager, Relationship Manager, or similar, who has demonstrated outstanding performance in their role.

• Displays a high degree of operational skill and knowledge.
• Demonstrates empathy towards understanding the customers business needs and meeting their required outcomes.
• Has a history of developing close and long-standing relationships with their customers, adding quantifiable benefit to the customers’ business operations.

Design and Support Electronic Sector Professional of the Year
This award recognises the excellence, commitment, and professionalism of those providing design and support services to the electronic sector of the security industry.

• Demonstrates technical expertise.
• Shows exemplary customer service.
• Meets or exceeds best practice.

Electronic Security Trainee of the Year
This award recognises an individual who has made outstanding progress in professional development and training for their role in the electronic sector of the security industry.

• Displays commitment towards training and achieving results through the NZQA national qualification framework.
• Demonstrates evidence of being self-motivated, setting goals and aspiring to progress their security career.

Guarding Sector Trainee of the Year
This award recognises an individual who has made outstanding progress in professional development and training for their role in the guarding sector of the security industry.

• Displays commitment towards training and achieving results though the NZQA national qualification framework.
• Is self-motivated, sets goals and aspires to progress their security career.

Install and Service Electronic Sector (Corporate) Technician of the Year
This award is specific to larger corporates who have more than five technicians in their employment and recognises excellence, commitment, and professionalism of those operating as Security Technicians and providing installation and/or service duties.

• Individual demonstrates not only technical expertise but also exemplary customer service and continually meets or exceeds best practice.
• Provides a valuable role within the business and sets incredibly high standards.

Install and Service Electronic Sector (SME) Technician of the Year
This award is specific to SMEs with five or less technicians in their employment and recognises excellence, commitment, and professionalism of those operating as Security Technicians and providing installation and/or service duties.

• Individual demonstrates not only technical expertise but also exemplary customer service and continually meets or exceeds best practice.
• Provides a valuable role within the business and sets incredibly high standards.

 Michael Pepper Award for Outstanding Security Training Initiative
This award recognises the organisation that has made a difference to improving the uptake and outcomes of industry training through the introduction and support of innovative and effective security training initiatives.

• Demonstrates a commitment towards enabling staff to use internal training and the NZQA national qualification framework as a means towards promoting personal and professional development within their organisation.

Monitoring/Communication Centre Operator of the Year
This award recognises excellence, commitment, and professionalism within the “Communications Centre Operator” sector of the industry.

• Individual demonstrates a high degree of technical competence and an outstanding level of service delivery that consistently exceeds customer expectations, be they internal or external.
• Inspires others and consistently sets very high standards in their work performance.

 Outstanding New Product or Service of the Year
This award recognises an organisation that has locally developed and delivered technical innovation and excellence within the security sector.

• The product or service will have been developed in New Zealand and be recognised as being “best in field” and “market leading”.
• Provides clear differentiation over competitor offerings.

 Outstanding Staff Retention/Culture Development Programme
This award celebrates an organisation that has implemented, or championed, a staff retention or culture development-based programme.

• Has delivered quantifiable and measurable outcomes and has helped place that organisation as both a preferred employer and provider for customers.
• The initiative has become embedded in the culture and operations of the organisation and provides clear differentiation over other providers.

 Patrol Officer of the Year
This award recognises excellence, commitment, and professionalism within the “patrolling” sector of the industry, including service to customers and outstanding acts.

• Individual has gone beyond what could have been expected of them in providing a level of service that exceeds the customers and/or managers expectations.
• Inspires others within the team and consistently sets very high standards in their work performance.

Security Administrator of the Year
This award recognises excellence, commitment, and professionalism for those who provide the vital administrative functions that support every business.

• Individual exhibits not only excellent technical skills but also outstanding customer service, high levels of innovation and superb time management.
• Widely respected and valued as a critical cog in the success of the organisation.

Security Consultant of the Year
Consultants have a vital role to play in providing strategies to mitigate risk and to eliminate threats, and their expertise and insight can transform the quality and effectiveness of the service, product, system, or solution that is offered.

• Demonstrates outstanding performance in their role.
• Individual is a strong proponent of industry best practice and will be suitably qualified and experienced.
• Inspires others and sets incredibly high standards.

 Security Integrator of the Year
This award recognises an individual or organisation who has embraced the role of integrators in bringing together security subsystems into a whole and ensuring those subsystems function together effectively.

• Demonstrates technical expertise, sound knowledge of security risk and needs assessments.
• Provides exemplary customer service.
• Consistently delivers a physical security programme that is supportive of a healthy enterprise.

 Security Officer of the Year
This award recognises excellence, commitment, and professionalism within the “guarding” sector, including service to customers and outstanding acts.

• Individual has gone beyond what can reasonably be expected of them in providing a level of service that exceeds the customers and/or managers expectations.
• Inspires others and consistently sets very high standards in their work performance.

Security Supervisor/Operations Manager of the Year
The Security Supervisor or Operations Manager of the Year recognises those who through security expertise, operational knowledge, customer service, and skilful and innovative leadership, ensure the delivery of services that consistently exceed customer expectations.

• An inspirational leader and innovator.
• Delivers exceptional service on a 24 x 7 basis.

Security Trainer or Workplace Assessor of the Year
This award celebrates those who have made a difference to improving security practice via training. The recipient may work for either a PTE or a security provider.

• Individual has consistently promoted outstanding performance and produced quantifiable results that have benefitted the organisation.
• Leads by example and inspires the best from those that they work with.

Specialised Security Services Professional of the Year
This award recognises the excellence, commitment, and professionalism of those working within specialised security roles, including but not limited to, cash-in-transit services, cash-floor services, council compliance services and concierge roles.

• Individual that has gone beyond what could have been expected of them in providing a level of service that exceeds the customer and/or managers expectations.
• Inspires others within the team and consistently sets very high standards in their work performance.

Security Professional of the Year
Supreme award winner selected from all category winners.