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NZSA security industry newsletter – March 2022

CEO REPORT

Welcome to our March 2022 newsletter.

I had the pleasure of having a week off in in Central Otago in late February, enjoying some bike riding (highly recommend the Lake Dunstan Trail but next time will forget my ego and go for an ebike) and quality wine and food.

Whilst local tourism and hospitality providers have been largely resilient to the direct impacts of Covid/Omicron, it was very obvious that the most significant problem they are facing is finding workers. I spoke to a number of business owners who have either shut down their customer facing operations or are on the point of closing down and with little likelihood of reopening unless there is a dramatic change to government border and migration settings.

Whilst the government has a philosophy of training New Zealanders into roles, the simple reality is that many Kiwis have no interest in the work on offer, particularly given that just about every industry sector is desperate for workers. Similarly, the argument that there are 188,000 potential workers on the Job Seeker benefit has little merit when a significant proportion of those are long-term beneficiaries who for reasons of mental health or dependency issues will find it difficult to gain employment.

The security industry has been dealing with the same issues around staff shortages for several years, exacerbated by first Covid and more recently the Omicron variant.

We certainly appreciate that it is very trying times for security providers in trying to ensure service continuity whilst dealing with daily staff shortages of up to 20%. Talking to a number of our members, there has been considerable planning around business continuity and the prioritisation of services so as to ensure minimum disruption to customers and that certainly seems to be paying dividends.

Several weeks ago, we announced a special partnership arrangement between MSD and NZSA focused on finding additional workers for the security industry and specifically to assist with Omicron enforced staffing shortages. This follows on from our existing Skills for Industry programme with MSD that we have provided for the last four years, but with broadened employment outcomes that now include casual and part-time employment and open to all those allowed to work in New Zealand.

Despite only just launching our social media advertising, themed around helping maintain critical services and infrastructure, we have received a great initial response from potential applicants and will be working with those members who have registered interest in the programme with regards to the interviewing and potential employment of these candidates. If this service may be of interest please email Andrea Charlton on [email protected]

 

Omicron/RAT Tests

As mentioned above, Omicron is having a substantial impact, not only for our members but also across all critical services and industry sectors.

We have provided guidance to our members on registering as a critical service and accessing RAT tests for symptomatic workers and thankfully we are now moving towards having wider access to the tests.

A focus for us now is lobbying to reduce the stand-down for those workers who have either tested positive, or been a close contact, where they are free of symptoms and provided a negative test result.

I am very mindful that we have somewhat bombarded our members with information over the last few weeks however it has been a rapidly evolving situation (on one day the MBIE advisory page was updated five times) and feedback from members certainly confirms that they appreciate the timeliness of the updates and are happy to filter out critical information for their own needs.

 

NZSA 50th anniversary

Hopefully you noted the new logo at the header of this newsletter celebrating 50 years of existence for the NZSA.

Originally formed as the New Zealand Security Industry Association (NZSIA), this was changed to New Zealand Security Association (NZSA) in 1999.

This is a significant milestone for the organisation, and it is very pleasing that the NZSA now has considerable strength in membership and industry representation as befitting the peak body for the security industry.

We will be looking to formally commemorate the milestone as part of the annual Awards event in September and will keep you posted on this.

 

Increase in minimum wage

A reminder to members that the minimum wage will increase to $21.20 per hour effective from 1 April 2022 (currently $20.00).

 

Proposed New Zealand Income Insurance Scheme

The Government is currently consulting on an income insurance scheme for New Zealanders. The proposal was jointly developed by a working group comprising Government Officials, Business New Zealand and the Council of Trade Unions.

Key features of the scheme include:

  • The scheme will provide employees with up to 80% of their previous income (capped at $130,911) for up to six months following loss of employment due to redundancy or loss of capacity to work due to a health condition or disability.
  • Where an employee is made redundant, their employer will need to give four weeks notice and make a “bridging payment” of 80% of the employee’s wages during the notice period.
  • The cost of the scheme will be funded by a 2.77% levy split equally between the employee and the employer (approximately 1.39% each).
  • The levy will apply on income up to $130,911 and will be collected through the PAYE system.
  • To be eligible, employees will need to contribute for at least six months in the previous eighteen months preceding a claim.
  • Claimants under the scheme will need to seek new employment, re-train or undertake rehabilitation.

The NZSA is currently preparing a joint submission with the association representing commercial cleaners on the basis that we do not support the proposal at this time.

Whilst there is a case for reform, we believe that in the current climate of low unemployment, high (and increasing) inflation and extreme cost pressures on employers the introduction of the proposed scheme at this time would be detrimental to both employees and employers.

 

Improved funding support for electronic security qualifications

It is pleasing to note that the industry has been successful in gaining confirmation from TEC that the NZCiES Level 4 (New Zealand Certificate in Electronic Security) is now recognised as a New Zealand Apprenticeship.

This means that in addition to the NZCiES being covered under the Targeted Training and Apprenticeship Fund (better known as Fees Free) through to December 2022, employers can now also claim a subsidy of up to $1,000 per month under the Apprenticeship Boost programme.

Unfortunately, this does not apply retrospectively and as the scheme only runs to 4 August 2022, employers will need to sign up workers to the NZCiES Level 4 and apply for the Apprenticeship Boost payment through Work and Income before that date.

Whilst Government has yet to announce any funding alternative going forward, it is expected that an equivalent scheme will be introduced and with electronic security qualifications recognised.

The other good news is that we now have confirmation that non New Zealand citizens can be enrolled provided they have the right to work in New Zealand for at least the length of the training programme specified in the training agreement. If they have a visa that allows them to work in New Zealand for three years, they can enrol in a three-year training programme. For further information please contact Carine Vaccari at ETEC on 022 5686671 or [email protected].

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Kind regards,

Gary Morrison
CEO

 

New Zealand Security Awards 2022 – save the date!

We are pleased to announce that this year’s annual New Zealand Security Awards will be held on Friday 16 September 2022 at the Hilton, one of Auckland’s iconic and premier function venues.

As it is the 50th anniversary of the NZSA we would love to showcase some security memorabilia at the awards event. If you have anything that might be of interest from 1972 onwards please contact [email protected].

 

Support for vaccination booster

Following on from the recent booster campaign in February, the Ministry of Health are getting in touch with various organisations that provide Critical Services to find out if there is a need for support to increase the uptake of boosters among your staff/contractors.

Protecting the workforce from Omicron and ensuring business continuity is top of mind right now, and the Ministry of Health would be happy to discuss any challenges your workplace may be having to maximise the uptake of vaccinations, and the potential ways in which they may be able to help.

If this of interest, please contact Ashvindev Singh at the Ministry of Health on [email protected].

Attached is a brochure about-the-pfizer-booster that outlines the key information about boosters. This resource is also available in other languages and if that is useful to you please contact Ashvindev Singh at the Ministry of Health on [email protected].

 

Keeping your team up to date

Like many organisations we are constantly looking for ways to ensure we can communicate effectively with our members and their teams. The best way to stay up to date on NZSA and industry news is via our newsletter. The more people from each company who receive our newsletter, the higher the chance of updates being communicated within the industry.

With this in mind, we welcome you to send us any company contacts who would like to receive our newsletter and we will add them to our distribution list.

Please email any contacts to [email protected].

 

NZSA member referral – strength in numbers

NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

To refer a prospective member please email details to [email protected] For details on member benefits please see the NZSA website.

 

Face masks available

The NZSA has obtained from the Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services. The masks are available to order in boxes of 50 and the cost is $37.50 + gst per box ($0.75 per unit) for members and $50 + gst per box for non-members.

If you would like to place an order can you please email us at [email protected] with your requirements.

Member Benefits

Building Networks Compliance Guidance

Building Networks are the leading authority on building compliance and they are offering a 20% discount for members: Building Networks website

For industry news, updates, tips and opinions from the frontline, sign up to the Building Networks newsletter or visit their YouTube channel.

First Aid and Refresher Training

Life Care Consultants have extensive experience with first aid training in the security industry and are offering NZSA members a 10% discount on all first aid and refresher training.

For further information please email Russell Taylor [email protected].

 

Mobilcard

NZSA have an agreement with Mobilcard offering members fuel discounts

Key Benefits:

  • Up to 16 cents per litre (including GST) discount off the pump price for all diesel and petrol purchased at a discounted Mobilcard acceptor sites. Minimum discount of 12 cents per litre (including GST).
  • Available at 330+ sites nationwide. View www.mobilfuelfinder.co.nz to find an acceptor site near you.
  • No card or transaction fees.
  • No need to manage receipts for tax purposes, all managed under one account.
  • Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
  • PIN number and purchase restrictions for added security.
  • You must be a member of the NZSA to qualify for this offer.

A vehicle consuming 100 litres per week using a discount of up to 6 cents per litre = $6 discount per week..

A vehicle consuming 100 litres per week using the NZSA MOBILCARD discount of up to 16cents per litre = $16 discount per week

For a company fleet of 20 vehicles that’s potentially an annual saving of over $10,000 per annum.

The discount level is dependent on volume of fuel used per annum.

For further information please email [email protected].

 

simPRO

simPRO is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, delivery exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

NZSA members are eligible to receive a 20% discount on initial implementation costs of simPRO and for the month of November two months free!

For further information visit the simPRO website.

 

NZSA Speak Up Line

The NZSA Speak Up Line is free to members and provides access to a confidential service where staff can report issues such as bullying, sexual harassment, poor employment conditions, illegal practices such as theft or drug dealing and other matters of concern that may be occurring in the workplace and not being reported.

Phone                 0800 775 775

Online reports     www.integrityline-nz.org/nzsa

The NZSA will provide posters, business-sized card to go into wallets, stickers and introductory letters for your staff. They are designed for members to include their own corporate branding prior to distribution.

The service is particularly valuable where employees may be reluctant to speak up or report matters due to fears that by doing so it may affect their employment or risk further victimisation.

It is also important to note that such services meet government procurement requirements around providing a voice for staff.

This service is provided by Crimestoppers who obviously have considerable experience in handling sensitive calls in a confidential manner. They log the calls or online reports and forward to the NZSA for further investigation if required. The staff member can remain anonymous if they wish to do so.

Register for the NZSA Speak Up Line by emailing [email protected] If you have any questions please don’t hesitate to contact us.

 

NZSA HR Advisory Service

NZSA is partnered with Sucess HR to provide access to free HR advice as well as templated key documents and policies.

This is a fantastic offering for our members and their management staff, in particular those smaller companies who do not have access to in-house or contracted HR expertise. Please share this with your line managers, supervisors and staff who may have a need for this great HR service.

Services and documents available include:

  • HR advice and guidance
  • Employment Agreements:  permanent, fixed term, casual
  • Position Descriptions
  • Policy Documents
  • Updates on legislation and best practice

For members requiring NZSA HR Advisory services please contact: [email protected] or 021 918 331

 

Membership

We welcome the following new Corporate Members:

Hamner Springs SecurityServices Ltd

 

BC Security Ltd

 

and the following new Associate Individual Member:

Dave McMahon

 

Events

Conflict Management – Train the Trainer and Refresher Training

As the industry peak body, the NZSA has appointed Bespoke Security and Hard Target to deliver the Conflict Management Train the Trainer and Refresher Training programmes around the country. These providers are subject matter experts in their own right and will ensure that those who are approved to deliver the Conflict Management Training meet necessary standards.

For further information and to register please email [email protected].

 

NZISF breakfast meeting

Topic:  Forensic technology considerations when responding to cyber matters

The New Zealand Courts are now well versed in Forensic Technology procedures relating to matters under the Crimes Act. However, given the nuances of the “Crimes involving computers” sections, there are numerous challenges associated with establishing certain aspects of a case, such as proving ‘who’ was the person actually committing the crime, especially where there is evidence that a computer has been ‘compromised’ by an unknown party. This presentation will discuss key observations from the field and make recommendations as to how information security experts can assist in collecting, preserving, retrieving and interpreting potentially relevant evidence.

When: 8:00am Thursday 10 March 2022 via zoom

For further information and to register please see the NZSA website.

 

NZSA security update – NZ close contact isolation rules relaxed

Covid-19 close contacts no longer need to self-isolate, under new rules brought into effect by the NZ Government last Friday.

From 11.59pm 24 February, only positive cases and household contacts need to isolate for 10 days, and those with symptoms need to isolate and get a test. Asymptomatic close contacts do not need to isolate, but should monitor for symptoms.

Bubble of one exemption

Household contacts who are vaccinated and asymptomatic may continue to work as long as they are able to maintain a ‘bubble of one’.

The ‘bubble of one’ means they are not in a customer-facing role, and are able to effectively isolate themselves at work, subject to specific requirements. They must continue to self-isolate outside work for the usual 10 days.

These workers do not need to use RATs during their 10-day isolation period, and businesses do not need to register for a ‘bubble of one’.

Full details available here.

Close Contact Exemption Scheme

Fully vaccinated, asymptomatic household contacts will also be able to return to work if they are registered as a critical worker, once they return a negative RAT result.

For your workers to be considered critical, you need to register as a Critical Service with the Close Contact Exemption Scheme, and identify workers that are required to maintain your operations.

Critical workers participating in the Scheme will need to self-isolate outside of work for 10 days, and are only permitted to travel to and from work and their closest RAT kit collection site.

These workers must also maintain health measures to minimise exposure in the workplace, albeit not as stringent as the ‘bubble of one’ requirements.

Full details available here.

Covid Support Payment eligibility expanded

The NZ Government also announced expanded eligibility for the Covid Support Payment, which provides funds to businesses struggling due to the Omicron outbreak.

Businesses are eligible if they can show a drop in revenue of 40% or more during a 7-day period from 16 February 2022, compared to a 7-day period in either 5 January – 15 February 2022, or a new alternate comparison period of 5 January 2021 – 15 February 2021.

Each Covid Support Payment will be $4,000 per business plus $400 per full-time employee, capped at 50 FTEs or $24,000.

Applications open today – 28 February 2022.

More information available here.

 

The NZSA team.

NZSA security update – Minimum Wage/Return to Work Options/Steps for RAT’s

Minimum wage increase

Government announced last Friday that the Minimum Wage will increase by 6% from $20.00 to $21.20 per hour effective 1 April 2022.

This is a substantial increase and members who have staff on, or close to the minimum wage, will need to give careful consideration to how they will be able to pass on or recover increased costs.

 

Return to work options for close contacts

The Government has announced that there will be two pathways for close contacts to return to work early during their self-isolation period. More details on these options are set out below however, there is still some uncertainty and we are seeking clarification on the details. The relevant Government websites have been updated multiple times since the announcement, and this is our best understanding at the time of writing. We will provide further updates as information becomes available.

In addition, we note the following:

  • Regardless of the traffic light level, all businesses can continue to operate.
  • These new pathways take effect at Phases 2 and 3 of the Omicron response. It is expected we will move to Phase 2 when there are approx. 1,000 cases per day.

 

If a worker is identified as a contact there are two pathways:

 

Pathway 1: Bubbles of One [Phase 2 and 3]

Workers who can operate in a ‘bubble of one’ will not need to register and will not require a rapid antigen test to return to work.

This pathway is available to all businesses and there is no limit on the number of ‘bubbles of one’ you can have in your business. To maintain a bubble of one, that worker would also need to follow protocols around distancing, mask wearing, etc and must also travel to work as a bubble of one. We envisage this pathway may apply for guards working alone on non-customer facing sites and for patrol officers, particularly when conducting external checks. Additional procedures may be required to avoid situations such as patrol musters and supervisor checks.

If your worker is a close contact of someone with Covid-19, they can continue to work as a bubble of one (whether indoors or outdoors) during their self-isolation period if they are:

  • vaccinated;
  • asymptomatic; and
  • not customer facing.

 

Pathway 2: Close contact exemption scheme [Phase 2 and 3]

This option is only available to “critical sectors”.

Whilst “Security” is not specifically covered within the broad definition of critical sectors, we fall within the criteria category “Other critical public services that will cause significant social, economic or physical harm to the community if temporarily closed”.

 

To use this pathway, your business will need to register as a critical service via Business Connect.

 

Workers returning to work under this option will need to carry evidence of their registration, as well as a “critical worker authorisation letter” from the business.

This pathway allows close contacts to continue to work during their self-isolation period if they are:

  • vaccinated;
  • asymptomatic; and
  • return a negative rapid antigen test prior to each day/shift they are at work during the isolation period. Rapid antigen tests can be either supplied by businesses (if available) or accessible by the worker from Ministry of Health distribution hubs.

Under this option, workers would also need to follow protocols around mask wearing etc.

 

Summary

Businesses need to register as a critical service, we cannot do this on your behalf.

Feedback already suggests that the processes and requirements are overly complex and open to interpretation.

Further changes are likely – we will keep you posted on relevant developments.

 

Steps for using Rapid Antigen Tests for business

The Ministry of Health has provided the RAT_for_business_workflow for the use of Rapid Antigen Tests (RAT’s) for business.

 

The NZSA team.

NZSA security update

MSD and NZSA partner to provide Omicron staff resourcing service

We are pleased to advise that MSD and NZSA have partnered in developing a new and customised placement service that will allow us to attract casual, part-time and full time workers to support the security industry through Omicron enforced staff shortages.

This is a new one-off programme that sits outside of our Skills for Industry programme that focuses on assisting beneficiaries into full time contracts and instead will target all workers who can legally work in New Zealand and have the capacity to work on either a casual, part-time or full time contract basis. Whilst the current reported numbers infected with the Omicron variant are well below initial forecasts, it seems inevitable that numbers will surge and when combined with the isolation requirements for close contacts, this will have a major impact on the ability for security providers to meet contracted service delivery levels.

The new programme has commenced this week and will run through to 30 June 2022 and with national coverage.

Under the new programme, the NZSA will use our existing recruitment network and run a targeted advertising and social media campaign to identify potential candidates. These candidates will be screened to ensure they are “fit for purpose” for guarding and monitoring roles – including the ability to obtain a CoA (based on information provided) and demonstrating appropriate attitude and presentation.

We will refer these candidates to NZSA members who have registered with us on a first in first served basis and with the commitment that for those offered employment (casual, part-time or full time) the NZSA will apply for the Temporary Licence and access for the candidate to participate in a webinar facilitated by SkillsVR covering a basic introduction to security roles and the principles of managing conflict. The webinars have been developed with input from Quinton Swanson (Hard Target) and whilst they are not part of the CoA qualification, they will certainly assist the learners in their understanding of the CoA requirements and provide a good induction into security roles. Costs for the temporary licence application and webinar will be funded by MSD.

For those candidates who are offered employment, the NZSA will charge a nominal placement fee of $100 plus GST to cover our direct labour and marketing costs.

We have already received strong interest in the service from NZSA members who already participate in the Skills for Industry programme however if you wish to register or receive more information, please contact Andrea Charlton, National Training and Employment Services Manager on [email protected].

NZCiES Level 3 (Electrotechnology) and Level 4 (Electronic Security) Update

We have recently received confirmation that the NZCiES Level 4 has now been approved by TEC as a New Zealand Apprenticeship.

This means that in addition to the NZCiES being covered under the Targeted Training and Apprenticeship Fund (Fees Free) through to 31 December 2022, employers can now also claim a subsidy of up to $1,000 per month under the Apprenticeship Boost programme.

Employers who sign workers up to the NZCiES Level 4 will need to apply for the Apprenticeship Boost payment through Work and Income. This scheme only runs to 4 August 2022 so employers should register promptly.

It is also pleasing to note that we now have clarity with regards to registering non New Zealander citizens into training agreements. Non New Zealander citizens can now be enrolled provided they have the right to work in New Zealand for the length of the training programme specified in the training agreement. If they have a work visa that allows them to work in New Zealand for three years, they can then enrol in a three-year training programme. As part of this, enrolment can only be for those employed in the industry and school leavers and the unemployed can no longer enrol.

There will be changes to the funding from 2023 and whilst these have yet to be disclosed, we remain hopeful that there will be a continued focus on supporting apprentices and their employers.

For further information please contact Carine Vaccari at ETEC on 022 568 6671 or [email protected].

Obituary notice – Tony Parker of Venue Response

It is with much sadness that we advise of the passing last weekend of Tony Parker, the owner and Managing Director of Venue Response (VR) Security in Rotorua.

Tony was a real character – old school in his business principles and ethics, fiercely loyal to his team and always striving to look after his staff and provide the best possible service to his customers.

Our thoughts are with Tony’s family and the wider VR whanau.

Support for Tonga

We are all aware of the devastation in Tonga following the recent Tsunami.

This has hit many in our industry given how the Tongan community is highly represented within our workforce and we applaud the efforts to date in providing support to the families back in Tonga.

We are aware that NZSA member Platform 4 Group (P4G) has donated $5,000 to the charity initiative driven by The Akanesi Mataitonga Trust which is focused on assisting Tonga’s children and would encourage other businesses who may be in a position to assist to also provide their support.

Face Mask Stock

The NZSA has Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services and are fully compliant with the new requirements as detailed above. The masks are available to order in boxes of 50 and the cost is $37.50 + gst per box ($0.75 per unit) for members and $50 + gst per box for non-members.

If you would like to place an order can you please email us at [email protected] with your requirements.

Kind regards,
The NZSA team.

NZSA Security Update – Face Masks and Rapid Antigen Tests

Face Masks

The government has announced more stringent requirements concerning the wearing of face masks that come into force 11.59pm Thursday 3rd February.

Detailed information will soon be available on the website www.covid19.govt.nz but requirements specific to our members include:

  •   A face covering will need to be an actual mask and attached to the head by loops around the ears or head. This means scarves, bandanas or t-shirts cannot be used.
  •   Workers who are mandated to be vaccinated will need to wear a medical grade mask when working in public facing roles. For example a Type IIR/Level 2 mask or above.
  •   Masks need to be worn at food and drink businesses, close-proximity businesses and events and gatherings. Masks can only be removed to eat, drink or exercise in such situations.

The Ministry of Health will provide further guidance on mask wearing for general health workers and higher risk workers including border staff when the country moves into Phases Two and Three of the Omicron Response.

 

Rapid Antigen Tests

We have received a number of calls from members seeking advice on sourcing Rapid Antigen Tests or RAT’s.

It is not currently possible to order RAT’s directly and even existing orders with the approved suppliers will in fact be diverted to the Ministry of Health and form part of government stocks.

The business.govt.nz website states:

To ensure that sufficient workers are available to maintain critical infrastructure and supply chains throughout the Omicron outbreak, a critical workforce registration system will prioritise allocation of the Rapid Antigen Tests (RAT’s) to businesses and provide for return-to-work testing for asymptomatic close contacts who would otherwise be required to self-isolate.

Government agencies will, over the coming week, proactively engage with key businesses in their sectors to ensure that critical workforces have been identified and registered, and that there are sufficient supplies of RAT’s for those workers when needed. Beyond this, MBIE will develop an on-line portal – similar to that used for the Business Travel Registration System – to allow individual business to apply for critical worker status. This system will be called the Critical Services Register and more information will be made available to businesses shortly about this.

The Critical Services Register will hold a database of the critical workforce by sector and location. This information will be used by the Ministry of Health to allocate RAT’s depending on supply and need, including the geographical spread of any outbreak. Delivery of RAT’s will be managed by the Ministry of Health to ensure necessary storage and handling protocols are maintained.

It is important to note the change in terminology now being applied with a shift from Essential Service Workers (including Security Services) to Critical Service Workforce with those covered yet to be determined but broadly defined by government as a person with particular skills who:

  •   Is required to undertake their role in person at the workplace; and
  •   Is in a role that must continue to be performed to either prevent an immediate risk of death or serious injury to a person or an animal, or prevent serious harm (social, economic or physical) to significant numbers in the community.

We appreciate that this provides limited certainty or comfort for our members who have staff working in many public facing and critical roles and whilst we will actively lobby for the recognition and prioritisation of security workers, the reality is the government does not have access to sufficient stocks to meet immediate needs and priority will be directed to the areas of perceived greatest risk.

Government has advised that they have further orders in place with delivery expected by the end of February however based on current forecasts around the spread of the outbreak, that will be far to late for businesses impacted by staff who either have Omicron or are forced to isolate.

We will provide further updates as they become available.

 

Face Mask Stock

The NZSA has Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services and are fully compliant with the new requirements as detailed above. The masks are available to order in boxes of 50 and the cost is $37.50 + gst per box ($0.75 per unit) for members and $50 + gst per box for non-members.

If you would like to place an order can you please email us at [email protected] with your requirements.

The NZSA team.

NZSA security – COA Conflict Management Training

COA Conflict Management Training – Train the Trainer and Refresher Training

If you are interested in becoming an approved COA Conflict Management Trainer, or you need to undertake Refresher training, we have the following courses in Auckland scheduled for 2022.

COA Conflict Management Training – Refresher Training – 1 day

11 March       Hard Target
17 March       Bespoke Security Group
8 April            Hard Target
14 July           Bespoke Security Group
6 October       Hard Target

Location:        Mt Wellington, Auckland

Cost:              $395 + gst

COA Conflict Management Training – Train the Trainer Training – 2 days

17 & 18 March         Bespoke Security Group
14 & 15 July             Bespoke Security Group
6 & 7 October          Hard Target

Location:                  Mt Wellington, Auckland

Cost:                        $750 + gst

*Courses will run subject to numbers

To register your interest please email [email protected] at least 2 weeks prior to a course start date.

For more information and prerequisites needed for new trainers, please visit the NZSA website under the heading COA Conflict Management Training – Train the Trainer and Refresher Training.

The NZSA team.

NZSA security update – are you ready for Omicron

NZSA security update – are you ready for Omicron – latest MBIE update

 

Is your business ready for Omicron?

Get your business prepared for Omicron in the community by reducing the risk of Covid-19 infections in your workplace and planning for potential staff shortages and supply chain issues. Get ready.

Financial support to pay self-isolating staff

Financial support is available to help you pay staff if they have to self-isolate while waiting for a COVID-19 test result, or because they have COVID-19, and are unable to work from home. Support details.

NZBN: keep your suppliers and buyers updated

Make sure core business data, like your registered address and email, is up-to-date on the NZBN Register so other businesses you deal with, like suppliers or buyers, have the information they need to do business with you. See how.

Please don’t hesitate to reach out to us if you have any questions or require assistance.

The NZSA team.

NZSA security industry newsletter – January 2022

CEO Report

Happy new year and welcome to our January 2022 newsletter.

I hope that those who were able to have a break had a wonderful and restful time with friends and family and for those who worked through, I trust that it was busy and successful for you. I would also like to pass on our thanks and recognition to all security staff who have been required to work through this period providing critical essential services.

2022 is certainly going to be a busy year, with known and unknown challenges ahead of us. As the last two years have shown us, we need to be prepared for change and to be flexible and resilient.

Whilst we have been able to enjoy some degree of normality over the holiday period there remains the near certainty that it is only a matter of time before we are exposed to community transmission of the highly infectious Omicron Covid variant and concerns as to how ready we are as a country to handle an outbreak.

Evidence from around the world suggests that even countries with a highly vaccinated population have been severely impacted by Omicron – not just in maintaining core hospital services but right across basic functions and services including first responders, government services and frontline essential service workers. Employers are finding it impossible to meet increased demand for these critical services given ever increasing numbers of staff on sick leave with Omicron (current figures overseas reflect between 10% and 20% absenteeism daily).

Unless we can delay the arrival of Omicron for a sufficient period to allow for a high proportion of the population to receive their booster shot and an effective programme for vaccinating children, it seems highly likely that New Zealand will soon face exactly the same challenges. Similarly, the security industry and in particular protective services such as guarding, patrols and event security, will find it extremely difficult to provide and maintain services effectively. The industry is already struggling with staff resourcing difficulties and this will only be compounded if faced with increased demand and high levels of unplanned and short notice sick leave.

We appreciate how challenging this will be for business owners and managers and as always, we will strive to assist our members with timely and relevant guidance, information and updates on all Covid-related matters.

On a more positive note, we have some exciting updates within this newsletter including confirmation of date and venue for this year’s Security Awards ceremony.

I’m also looking forward to the re-implementation of our Regional Visit programme and the chance to meet with our members in their own business. This is a great chance for me to better understand your business, to meet with your team and to understand the key issues being faced by our members around the country. Details of the visit programme will be available shortly.

 

NZSA AGM and Board appointments
The NZSA AGM was held on 7 December at the Royal New Zealand Yacht Squadron.

With Auckland only coming out of lockdown a day prior, the attendees were able to enjoy the freedom of a face-to-face meeting with participants from outside Auckland joining via zoom.

It was pleasing to note that the Association remains in a very strong financial position and remains well placed to continue to assist its members in these challenging times.

The NZSA Board continues to be led by our Independent Chairperson Gray Paterson, with Brett Wilson as Deputy Chairperson and a board comprising David Proud, Greg Kitto, Matt Stevenson, Evan Morgans, Caroline Halton, Lance Riesterer, Shane O’Halloran and Andy Gollings.

 

COA conflict management instructor training
As part of their industry role, Skills Organisation had previously overseen and managed the approval process for Trainers delivering the CoA Mandatory Training and the facilitation of Train the Trainer and Refresher Training programmes.

With the transition of the ITO’s into the new WDC (Workforce Development Councils) structure there remains some uncertainty as to where functions such as this will ultimately reside, and it has been agreed with Ringa Hora (the Service WDC which will cover protective security services) that the NZSA will pick up and manage the CoA Conflict Management Instructor Training at least on an interim basis.

Following a robust RFP process, we have appointed Hard Target (Quinton Swanson) and RISQ NZ (Ngaire Kelaher and Mac Te Haara) to deliver the training and courses for those needing to undertake the two-yearly refresher course and those seeking to be approved to deliver the training have been scheduled throughout the year.

If you have trainers who need to complete the refresher training (one day course) or that you would like to have approved to deliver the CoA training via the train the trainer programme (two day course) can you please contact Andrea on [email protected] as we are currently scheduling courses for 2022. Please note that those wishing to become approved trainers are required as a minimum to hold NZCiS Level 3 (and preferably Level 4) and to have appropriate experience and qualifications in adult education (such as Unit Standards 4098 and 7108).

 

Training and Professional Development Special Interest Group
The TPDSIG continues to meet every two months, albeit that most meetings during 2021 were conducted electronically.

The main focus for the group currently is the development of a Literacy and Numeracy resource package designed to assist Managers, Supervisors and Team Leaders in identifying and addressing literacy and numeracy issues in the workplace. The resources will include a package of modules that can be used individually or collectively and once finalised, the materials will be made available to all industry.

We will provide more information on this exciting development in our next newsletter.

 

Electronic Security Special Interest Group
The ESSIG held its first meeting in November with a follow up meeting shortly before Christmas.

The group has elected Mike McKim (Aotea Security) as Chairperson and Sohail Autar (BECA) as Deputy Chairperson and agreed to establish a number of smaller working groups that will focus on the following critical issues:

  • Industry training and professional development
  • Industry compliance
  • Career pathways and opportunities
  • Industry best practice including Standards, Guidelines and Codes of Practice
  • Industry licensing

Updates will be provided on a regular basis.

 

Industrial Relations
Late last year the government announced that with effect from 1 December 2021, all new and re-negotiated contracts for security officers, cleaners and caterers working at government agency sites will be based on workers being paid a living wage, currently $22.75 per hour.

With most government contracts on two or three year terms this will take some time to filter through, unless agencies actively seek to renegotiate their contracts with their providers. It was also noticeable that schools are excluded from specified government agencies at this time.

We can also advise that we are working with Etu with regards to preparing a joint submission to MBIE seeking some additional changes to Schedule 1A where Security Officers are recognised as Vulnerable Employees. Our submission will request the inclusion of a minimum threshold for staff providing Patrol and CIT services where they may service a large number of customers during a single shift and the requirement to consult with regards to every lost job is both ineffective and unrealistic. Whilst this may require a change in regulations, we are hopeful of a successful outcome given both employers and employees are supportive of the change.

At this time, it also appears that despite being targeted by government for introduction early this year, the Fair Pay Agreement legislation still faces some hurdles and may well be deferred until next year.

 

NZSA 50th Anniversary
The NZSA is celebrating our 50th anniversary this year.

The initial minutes of meeting of Subscribing Foundation Members of the proposed NZ Security Industry Association are dated Thursday 21 September 1972 with attendees recorded as:

  • D Agar, Chubb Alarms Limited
  • E Bensemann, Vigilant Limited
  • C Devine, Answer Holding Services Limited
  • P Henslow, Chubb Lock and Safe Company
  • W Jarvie, Wormald Brothers NZ Limited
  • D Major, Armoured Freightways Limited

At the meeting it was agreed to invite J Slater, Executive Secretary of the NZ Fire Prevention Association, to act as Executive Secretary and both the NZ Police and Insurance Council of NZ were invited to join as Honorary Members.

The New Zealand Security Association Incorporated was formally registered on 4 October 1972.

We believe that it is important to remember and celebrate our history and would like to invite our members to send in old photos of vehicles, staff, signage, equipment etc, that we can profile in the coming newsletters and as part of our Annual Awards event in September (refer later in this newsletter). Please forward photos to [email protected].

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Gary Morrison
CEO

 

New Zealand Security Awards 2022 – save the date!

 

We are pleased to announce that this year’s annual New Zealand Security Awards will be held on Friday 16 September 2022 at the Hilton, one of Auckland’s iconic and premier function venues.

As it is the 50th anniversary of the NZSA we would love to showcase some security memorabilia at the awards event. If you have anything that might be of interest from 1972 onwards please contact [email protected]

 

Keeping your team up to date

Like many organisations we are constantly looking for ways to ensure we can communicate effectively with our members and their teams. The best way to stay up to date on NZSA and industry news is via our newsletter. The more people from each company who receive our newsletter, the higher the chance of updates being communicated within the industry.

With this in mind, we welcome you to send us any company contacts who would like to receive our newsletter and we will add them to our distribution list.

Please email any contacts to [email protected].

 

NZSA member referral – strength in numbers

NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

To refer a prospective member please email details to [email protected]. For details on member benefits please see the NZSA website.

 

Face masks available

The NZSA has obtained from the Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services. The masks are available to order in boxes of 50 and the cost is $37.50 + gst per box ($0.75 per unit) for members and $50 + gst per box for non-members.

If you would like to place an order can you please email us at [email protected] with your requirements.

 

Member Benefits

Building Networks Compliance Guidance

The NZSA are pleased to introduce a new member benefit. Building Networks are the leading authority on building compliance and they are offering a 20% discount for members: Building Networks website

For industry news, updates, tips and opinions from the frontline, sign up to the Building Networks newsletter or visit their YouTube channel.

 

First Aid and Refresher Training

Life Care Consultants have extensive experience with first aid training in the security industry and are offering NZSA members a 10% discount on all first aid and refresher training.

For further information please email Russell Taylor [email protected].

 

Mobilcard – special member offer – 14c per litre off the pump price – expires 31 January 2022

After 31 January the discount will revert to the normal 12c per litre discount rate.

Please note this offer applies to all NZSA members who currently receive the 12c per litre Mobilcard discount and all new Mobilcard applicants.

If you sign up with Mobilcard during this period you will receive the following discounts during the promotional period:

  • 14c incl gst per litre off the pump price on petrol
  • 14c incl gst per litre off the pump price on diesel
  • no card fees
  • no transaction fees

Please note that members who currently have Mobilcards through the NZSA will be entitled to the same discounts for the 3 month period and members with a higher volume discount will not be impacted.

Key Benefits:

  • Available at 330+ sites nationwide. See the Mobilcard website to find a site near you.
  • No need to manage receipts for tax purposes, all managed under one account.
  • Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
  • PIN number and purchase restrictions for added security.
  • You must be a NZSA member to qualify for this offer.

For further information please email Mobilcard Business Manager, Matthew John at [email protected].

 

simPRO

simPRO is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, delivery exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

NZSA members are eligible to receive a 20% discount on initial implementation costs of simPRO and for the month of November two months free!

For further information visit the simPRO website.

 

NZSA Speak Up Line

The NZSA Speak Up Line is free to members and provides access to a confidential service where staff can report issues such as bullying, sexual harassment, poor employment conditions, illegal practices such as theft or drug dealing and other matters of concern that may be occurring in the workplace and not being reported.

Phone                 0800 775 775

Online reports     www.integrityline-nz.org/nzsa

The NZSA will provide posters, business-sized card to go into wallets, stickers and introductory letters for your staff. They are designed for members to include their own corporate branding prior to distribution.

The service is particularly valuable where employees may be reluctant to speak up or report matters due to fears that by doing so it may affect their employment or risk further victimisation.

It is also important to note that such services meet government procurement requirements around providing a voice for staff.

This service is provided by Crimestoppers who obviously have considerable experience in handling sensitive calls in a confidential manner. They log the calls or online reports and forward to the NZSA for further investigation if required. The staff member can remain anonymous if they wish to do so.

Register for the NZSA Speak Up Line by emailing [email protected]. If you have any questions please don’t hesitate to contact us.

 

NZSA HR Advisory Service

NZSA is partnered with Sucess HR to provide access to free HR advice as well as templated key documents and policies.

This is a fantastic offering for our members and their management staff, in particular those smaller companies who do not have access to in-house or contracted HR expertise. Please share this with your line managers, supervisors and staff who may have a need for this great HR service.

Services and documents available include:

  • HR advice and guidance
  • Employment Agreements: permanent, fixed term, casual
  • Position Descriptions
  • Policy Documents
  • Updates on legislation and best practice

For members requiring NZSA HR Advisory services please contact: [email protected] or 021 918 331

 

New Year New Start – an NZSA HR Advisory Service update

How are your batteries feeling? Recharged or needing a boost?

If you need a boost then don’t delay, prioritise it today!

Because here’s the thing, if you don’t make time to take a break, then at some point something will give. Sadly, it can fester and soon enough your body will start to give you physical and or mental signs of fatigue.

For further information please see the Success HR blog.

 

Membership

We welcome the following new Corporate Member:

G4S New Zealand Limited

 

Events

Conflict Management – Train the Trainer and Refresher Training

As the industry peak body, the NZSA has appointed several providers to deliver the Conflict Management Train the Trainer and Refresher Training programmes around the country. These providers are subject matter experts in their own right and will ensure that those who are approved to deliver the Conflict Management Training meet necessary standards.

For further information and to register please email [email protected].

 

NZISF breakfast meeting

Topic:  The Harmful Digital Communications Act Reviewed

The Harmful Digital Communications Act has been in full force since 2017. It has been the subject of some criticism and suggestions are that it has been found wanting. Can the Act, for example, deal with all the vicious material that circulates on the Internet. This presentation by David Harvey will review the main operational sections of the Act and a recent amendment. It will discuss some of the systemic problems that the Act faces and conclude with whether or not the Act can address the problem of “hate” speech.

When: 8:00am Thursday 10 February 2022 via zoom

For further information and to register please see the NZSA website.

NZSA announces new Life Member – Doug McCormick

NZSA Life Member – Doug McCormick

The NZSA is thrilled to announce that the motion put forward by the NZSA Board nominating Doug McCormick as a Life Member was unanimously supported and approved by attendees at yesterday’s AGM.

Doug was appointed to the NZSA Board in 2012, representing his employer Gallagher. In 2015 he was elected Chairperson for the NZSA and was instrumental in working with newly appointed CEO, Gary Morrison, in implementing a wide ranging strategic plan focused on lifting performance across the organisation and addressing governance and operational concerns. Initiatives implemented included improved member communications, introducing additional member benefit programmes, the divestment of the NZSA Training Division and downsizing of the corporate office and staff resources.

When Doug stood down from the Chairperson role in 2018, the Association had recorded three years of substantial growth in membership and was in a position of financial stability.

In addition to his role on the NZSA Board and as Chairperson, Doug has been instrumental in the development and implementation of a number of Australia and New Zealand Standards covering electronic security related services. As one of a small group of subject matter experts, Doug has always sought to ensure the Standards are reflective of industry best practice whilst balancing the need to be representative of the New Zealand industry needs and requirements.

The work on Standards is a critical but undervalued requirement for a well-functioning security industry. It requires an exceptionally high degree of technical knowledge and incredible patience and resilience to ensure that the standards are correct from both a technical and operational perspective.

Despite retiring from his role with Gallagher several years ago, Doug has continued to volunteer his time representing the NZSA on both the Australia New Zealand Standard for Monitoring Centres and the Fire Protection Association Guideline for Integrated Building Services.

Congratulations to Doug for his well-deserved recognition as an NZSA Life Member.

The NZSA team.

NZSA security update – mandated workplace vaccinations

New legislation is coming in at the end of November to mandate vaccinations for workers at businesses where customers need to show Covid-19 vaccination certificates.

For other businesses, a new process will be created later this year about how to assess if work needs to be carried out by a vaccinated worker. In the meantime:

  • encourage staff to check their vaccination records on My Covid Record.
  • see guidance on how to make an interim risk assessment under the Health and Safety at Work Act 2015.

For interim guidance see the WorkSafe website.

Please don’t hesitate to reach out to us if you have any questions or require assistance.

Stay safe and keep well.

The NZSA team.