News

New Zealand Security Awards Dinner – registrations and nominations open now!

The NZSA Security Industry Awards is on again. This time we are at Rydges in Queenstown!

The awards are an opportunity for the security industry to recognise and promote excellence and outstanding service performance among New Zealand security companies. We are once again being hosted by the gorgeous Kerre McIvor. To register or enter a nomination for this exciting event, please go to the Events Page

Rydges have a special accommodation deal for attendees, but hurry, as they will start releasing rooms back to the public from 14th May.  To take advantage of this offer, click here

Security Officer tragically killed

Our deepest sympathies to the family, work colleagues and employer of the security officer tragically killed after being assaulted whilst on duty last night (2nd May 2018)

This is currently a criminal matter and all focus is correctly on contacting the family and supporting those impacted by the loss.

 

NZSA Team

 

Women and Leadership Funding

Fresh round of funding available for Women’s Leadership Development

Women & Leadership New Zealand (WLNZ) is excited to announce a new pool of scholarship funding is available for women working in the security sector to undertake a range of leadership development programs.

The initiative is providing women with grants of between $3,000 and $8,000 for part-time accredited courses that are starting later this year.

Expressions of Interest
Funding is strictly limited and early registration is advised. Find out more and register your interest by completing the Expression of Interest form here prior to April 27: http://www.womenandleadership.co.nz/scholarships

Media Release – Cityguard Security announces living wage

Cityguard NZ Ltd is the first company in the local security industry to introduce the living wage – increasing its base hourly rate for all employees to $20.20 – more than 28% above the minimum wage and around 20% more than its competitors pay.

Company owner and director Ian Crawford says the traditionally low-skill / low-wage industry is overdue a shake-up, and that introducing the living wage is only part of the programme he is implementing to improve overall working conditions for his people.

 “Over the past four years, we have been very focused on making Cityguard NZ an employer of choice in this industry.  This is another part of the ongoing plan to create a socially-sustainable company with the intention of creating meaningful change in the industry. 

 “We introduced three core values (safety, courtesy and family) and quickly embedded those into everyday decision-making and processes,” says Crawford.  “The trickle-down effect was that shift structures had to change and the number of hours reduce.  My staff now work an average of 40 hours (with a maximum 60 hour/ eight day ‘week’: five days on and three days off) instead of the 60-plus hours which is the industry norm.

 “This allows every one of my workers to rest properly, travel off-peak and spend quality time with their families.  The change in work hours has also meant a number of spouses and partners have been able to take on a job, doubling the income for that family,” he says.

 Crawford says that he has also incentivised training and education through NZQA and increased on their base rate once they achieve the relevant qualifications.

 The results have been impressive.

“We have fewer no-shows and ‘sick days’, staff turnover is down, and individual engagement levels are high.  People feel as though they really belong – like they are part of something bigger than themselves – and that creates an environment that is conducive to staff satisfaction and career sustainability,” says Crawford.

 The New Zealand Security Association CEO Gary Morrison says that Cityguard NZ has achieved something that has been in the ‘too-hard basket’ for the industry for a while.  “The changes that Ian Crawford has made since he took over the company in 2014 are nothing but positive, and the challenge now will be for the rest of the industry to follow suit,” he says.

 

1997 report on New Zealand’s security industry: Constants and change

In his NZSA CEO’s January newsletter, Gary Morrison wrote of a report unearthed during a recent clean-up of the NZSA’s Takapuna office ahead of the association’s move to Albany. The 28-page Analysis of the New Zealand Security Industry is dated August 1997.

Prepared by three Massey University extramural students undertaking Strategic Management Studies, the purpose of the report was “to analyse the security industry, describe its history and development and predict its long-term future.”

Although the report does not constitute an exhaustive or deeply analytical research output, it nevertheless makes for intriguing reading though a 2018 lens. As Gary wrote in January, reading the paper “it was interesting to reflect on how…..”

Read more here

Securing the future: Hills digital transformation set to impress

Hills Ltd is looking boldly into the future – undertaking a major re-engineering of its digital customer experience, announcing new key appointments, revitalising its Auckland trade centre and getting serious on enterprise solutions.

 

Customer-centric transformation

Hills Limited has embarked on a major digital transformation programme in partnership with global professional services leader Cognizant to revitalise the company’s e-commerce capabilities and improve core business processes and customer engagement.

“The digital transformation initiative is integral to our ‘back to growth’ strategy,” said David Lenz, Hills’ Chief Executive Officer.

“The digital experience is critical in our endeavour to transform Hills from a product-centric to…..”

Click here to read more

Article supplied courtesy of Defsec Media.