Alarm Monitoring Operator – Albany

Albany, Full Time, Customer Service

  • Provide security assistance to clients nationwide

  • Confident computer skills essential

  • Join a great team in Albany at Secom Guardall

Secom Guardall New Zealand Ltd is an established and experienced security provider that offers a comprehensive range of Security Alarms, CTV & Access Control solutions with complete design, installation & maintenance services for the corporate & commercial sectors.

We require an Alarm Monitoring Operator to join our service team.  As a 24/7 monitoring station, you will be answering client requests when their alarm systems are activated, as well as checking cameras and other checks as required.

Key requirements for the role include:
  • Fluency in both written and verbal English
  • Basic computer skills – able to use MS Word, Excel and Exchange
  • Ability to work in a fast pace environment
  • Able to work in a team environment
  • Strong customer focus
  • Ability to pass a police background check – you will be obtaining a Private Security Licence (COA) through the Ministry of Justice, therefore it is essential you have no criminal convictions and records.
  • Quick Learner and ability to work under pressure with alarm signals
  • Multi-tasking with phone and alarms
  • Dispatching Patrols, organising guards, liaising with Authorities and clients
  • Previous alarm monitoring experience will be an advantage

This is a full time (uniformed) role with rostered shifts (mixture of afternoon, night and weekend shifts) (40 hours per week), which will include afternoon and/or nightshift.


If you have the relevant skills and want to be part of the great team at Secom Guardall New Zealand Ltd, please send a cover letter and resume to