2025 Award winners
Security Professional of the Year
Ray Nisbet, FIRST Security
Pictured above L-R in video thumbnail: Ray Nisbet, FIRST Security and Hon Nicole McKee
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Ray Nisbet exemplifies the highest standards in patrol security, combining calm, empathy, and unwavering professionalism. Trusted by one of First Security’s largest national clients and the Christchurch community, he consistently goes above and beyond.
From caring for a vulnerable child, de-escalating threats, to managing serious road accidents, Ray’s courage and sound judgement protect lives and diffuses danger, giving clients and the public peace of mind.
Ray’s nomination included many examples of exceptional service, including an incident in March this year where he responded to a panic alarm activated by client staff members who were being threatened by an aggressive male. Recognising the seriousness of the situation, Ray arrived at the scene swiftly and assessed the situation with sharp focus.
Upon locating the individual, Ray acted decisively to contain them, using calm but firm communication to prevent any escalation. His presence alone helped to stabilise the tension, reassuring the staff who were understandably shaken by the confrontation.
Throughout the incident, Ray maintained control of the situation whilst prioritising everyone’s safety, skillfully managing the aggressor’s behaviour without resorting to force. He coordinated closely with arriving Police officers, briefing them thoroughly to ensure a smooth handover and prompt resolution.
Thanks to Ray’s quick action, professional demeanour, and effective de-escalation techniques, a potentially volatile and dangerous situation was defused, and staff were kept safe from harm.
Electronic Security Trainee of the Year
Beren Boden, Advanced Security Group (NZ) Ltd
Pictured above L-R in video thumbnail: Michael Greenslade, General Manager Stakeholder, Skills and Beren Boden, Advanced Security Group (NZ) Ltd
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Beren joined the Advanced Security Taranaki team in June 2024 whilst he was studying at the Western Institute of Technology. From the outset he demonstrated a clear passion for electronic security and a strong desire to pursue a career in the security industry. His previous technical confidence in IT systems and networking, coupled with his proactive enrolment in the New Zealand Certificate in Electrical Pre-Trade (Level 3), showed a commitment to developing the foundational skills needed in the field.
Beren’s enthusiasm, technical aptitude, and professionalism make him a standout trainee and both his employer, and his tutor’s, believe he represents the future of our industry.
Monitoring / Communication Centre Operator of the Year
Emma Hau, Code 9
Pictured above L-R in video thumbnail: Emma Hau, Code 9 and Wayne Scott, General Manager NZ Sales|Security, Gallagher Security
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Despite suffering a severe ankle injury resulting in chronic pain, Emma continues to perform at the highest level, demonstrating resilience, focus, and an unwavering commitment to exceptional service.
Her colleagues praise her for taking on additional duties, covering shifts, maintaining exceptional speed and providing constant support to both team members and customers. Similarly, customers refer in glowing terms to her commitment to doing things right the first time, her consistent reliability and her willingness to go the extra mile.
Security Consultant of the Year
Nicholas Dynon, Optic Security Group
Pictured above L-R in video thumbnail: Nicholas Dynon, Optic Security Group and Wayne Scott, General Manager NZ Sales|Security, Gallagher Security
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As a security consultant, Nick has demonstrated outstanding technical and leadership skills that have not only influenced his consultancy customers but also his professional peers within the security industry and beyond.
Comments from a key customer include:
“Nick’s leadership has been instrumental in standardising workflows and establishing enterprise-wide security policies, creating a structured, efficient, and future-proof security framework. His team has also cultivated strong relationships ensuring collaboration and alignment in security initiatives.”
And
“With unparalleled expertise in governance and security he has been a driving force in transforming electronic security and video surveillance systems for our organisation into an Enterprise Level solution”
In addition, Nick’s influence on his security consultancy peers internationally was recognised in July 2025 with his listing in the Top 40 Global Thought Leaders in Security.
Security Supervisor/Operations Manager of the Year
Nanaia Haua, SPS Security
Pictured above L-R in video thumbnail: Jack Alpe, CEO, Guardhouse and Nanaia Hua, SPS Security
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This award is somewhat different to the norm, and in part reflects the efforts and capability of Nanaia in turning around the fortunes of SPS Security from a pending enforced closure that would have seen in excess of 100 staff and contractors lose employment, to a position where the business is now thriving under her stewardship.
SPS Security is based in Dunedin and specialises in hospitality and events security. Nanaia joined SPS in March 2024 as a security guard and office administrator. She has degrees in psychology and neuroscience and is currently undertaking a business degree.
Unfortunately, during the latter half of 2024 the SPS business was subject to a number of complaints to the PSPLA and the decision of the Registrar was to remove the company’s security license (which would have meant closure of the business) unless they agreed to work closely with the NZSA in adopting the Codes of Practice and worked towards becoming an Accredited (Audited) Member.
The NZSA recommended that SPS work with independent consultant Lincoln Potter to implement the necessary changes. Lincoln quickly identified that many of the issues facing the company related to the business owner, Danny Taimalie, being overwhelmed with the demands of other business interests, and a lack of support from his existing Supervisory Managers.
Given Nanaia’s obvious capabilities, she was promoted to Operations Manager and given responsibility for overseeing the business transformation. In Lincoln’s words, “Nanaia stepped up and started tearing into it. I certainly do not know of any operations manager that has engaged in a complete ground-up rebuild of company governance documentation inclusive of having a forensic knowledge of all the evidential requirements of three NZSA Codes of Practice”.
The great news is that in July SPS successfully completed the NZSA audit and are now recognised as an Accredited Member and all PSPLA requirements pertaining to renewing their license have been met.
Furthermore, the company has retained its customers and staff and references validate their improved performance, including the following testimonial from one customer:
“Nanaia is calm under pressure, decisive in emergencies and approachable in daily interactions – qualities that have earned my trust and respect. Her reliability, integrity and commitment to excellence make her a shining example of what a security professional should be.”
Customer Champion of the Year
Pictured above L-R: Steven Cheng, National Business Development Manager, HIKVISION and Steve Cook, Gallagher Security
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Throughout his 40-year career (with 20 years at Gallagher Security), Steve Cooke has been the trusted partner behind some of New Zealand’s most complex and high-profile security projects. Known for translating technical capability into real-world business value, Steve consistently delivers measurable results for customers.
Steve’s nomination includes multiple customer references however one of the most impactful examples of Steve’s customer-first approach is his involvement with Changing Places, a charity focused on providing accessible changing and toilet facilities for individuals with multiple or complex disabilities. Since 2018, Steve has played a key role in designing and implementing a scalable access control solution for these facilities across New Zealand. He facilitated Gallagher’s sponsorship of the pilot site at Hamilton Gardens and has continued to support the initiative as it expanded to locations in Auckland, Hamilton, Hawkes Bay, New Plymouth and Wellington. His ongoing contributions have directly enhanced the lives of disabled individuals and their caregivers across New Zealand.
Design and Support Electronic Sector Professional of the Year
Hennie Lombard, Gallagher Security
Pictured above L-R: Matthew John, Commercial Business Manager, Mobilcard and Hennie Lombard, Gallagher Security
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For over a decade at Gallagher Security, Hennie Lombard has been the go-to expert for the most complex design and support challenges in New Zealand’s electronic security sector.
Known for unmatched technical mastery and an unwavering commitment to excellence, Hennie consistently delivers innovative, best-practice solutions for customers.
Recent highlights include designing multi-server, high-integration systems for major police facilities, creating complex API and lift interface solutions for one of Auckland’s largest multi-tenancy sites, and guiding integrators through critical system upgrades with zero downtime.
Hennie’s unique combination of deep technical knowledge, proactive problem solving, and responsive customer service has set the benchmark for design and support in the security industry, making him an invaluable asset to both Gallagher and the wider security sector.
Guarding Sector Trainee of the Year
Zarn Strickland, FIRST Security
Pictured above L-R: accepted by Carl Trask, GM Central Region from FIRST Security on behalf of Zarn Stickland.
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Zarn has risen from a frontline officer role to one of First Security’s standout leaders at the high-profile Reserve Bank of New Zealand site. His drive, focus and commitment to excellence sets him apart.
A proven achiever, Zarn has completed NZQA Level 3 Security and Team Leadership and is now enrolled for Level 4.
Referee’s supporting Zarn’s nomination refer to his professionalism, operational excellence and relationship building and state by setting high standards and fostering development, he proves that training is a pathway to real capability, resilience and safer outcomes.
His dedication to doing “what’s right, not what’s easy” makes him a deserving winner of this award.
Install and Service Electronic Sector (Corporate) Technician of the Year
Andrew Francis, Advanced Security Group (NZ) Ltd
Pictured above L-R: Andrew Francis, Advanced Security Group (NZ) Ltd and Damien Hegley, General Manager, Alarm Watch
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Andrew’s nomination for this award was submitted by his employer, Advanced Security Group, in recognition of his outstanding delivery of a technically challenging electronic security project that he led for the customer, the New Zealand Defence Force, Te Whare Toroa, P8 project at Ohakea.
Andrew’s leadership and attention to detail were critical in delivering high-quality outcomes on this technically complex and time sensitive project. Working within a live military base presented unique challenges, including coordination with multiple contractor trades, adherence to strict operational protocols, and managing a fast-paced schedule. Andrew consistently demonstrated exemplary leadership, technical expertise, and professionalism.
His proactive approach, problem solving nature, and commitment to delivering a secure and reliable system on time and to specification underscore his excellence as a technician.
Andrew’s contribution has had a lasting impact on the success of this nationally significant project.
Install and Service Electronic Sector (SME) Technician of the Year
Nino Eichler, Matrix Security
Pictured above L-R: Nino Eichler, Matrix Security and Damien Hegley, General Manager, Alarm Watch
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Nino is an exceptional installation and service technician at Matrix Security, working across both residential and complex commercial systems. With a strong electrical background, he quickly adapted to the security industry and developed expertise in CCTV, alarm and access control systems, tackles complex technical challenges confidently and learns new systems quickly.
Clients highly value and appreciate his approachable manner, clear communication, and his proactive follow-up that guarantees everything functions perfectly.
Michael Pepper Award for Outstanding Security Training Initiative
Advanced Security Group (NZ) Ltd
Pictured above L-R: Caitlin Tennant, Head of Customer Success, Intuto Learning Management System and Teresa Seux, General Manager Human Resources, Advanced Security Group (NZ) Ltd
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Advanced Security Group is a leading electronic security integrator with approximately 180 employees across 20 locations from Whangarei to Invercargill.
In late 2024 the business transferred all training and licensing data into a new HR Information Management System, creating a single source of truth – assessable anytime, anywhere, to individual staff, administrators and managers.
This has enabled the business to easily monitor compliance for health and safety, maintain contractor inductions, and importantly, to focus on staff development and career pathways.
As a result, there has been a significant uptake in training and certification during 2025 – evidenced by a 31% increase in Core Health and Safety Certifications, a 25% increase in contractor inductions and a 27% increase in technical training.
Furthermore, voluntary staff turnover has dropped significantly, improving staff continuity, reducing recruitment costs, and enhancing client satisfaction.
Outstanding New Product or Service of the Year
Alarm Watch Smartphone and Web Portal App, Alarm Watch
Pictured above L-R: Wade Coneybeer, CEO, Alarm Watch and Nik Boeinghoff, General Manager NZ, Optic Security Group
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The Alarm Watch Smartphone and Web Portal App is a bold expression of New Zealand innovation, proudly conceived, developed and supported entirely in Whanganui.
The platform is rooted in a deep understanding of the unique needs of New Zealanders and reflects decades of monitoring experience. The App delivers a solution that empowers clients with transparency, control, and unparalleled situational awareness in both residential and commercial security environments.
The judges commended features such as real-time alarm notifications, live alarm history feed, remote arming/disarming, video verification and the option to include a client dashboard for bureaus, customised statistic and trend reporting, and expanded reporting capabilities.
The solution is a fusion of cutting-edge security technology with a local-first service model, empowering everyday users and large-scale security bureaus alike. It moves the monitoring experience from reactive to proactive and interactive – transforming it into a collaborative, informed, and digitally connected environment.
Outstanding Staff Retention/Staff Culture Programme of the Year
Dave Cheyne, Allied Security
Pictured above L-R: Amy Hoyne, Security Consultant & Project Manager, Beca Technologies and Jonathan Howe, Principal – Business Director, Beca Technologies on behalf of Dave Cheyne, Allied Security
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Dave has led the development of the Allied Security Health and Wellness Programme, with the primary aim of improving the health, wellness and daily lives of the Allied workforce and wider whanau.
Dave brings a life-long passion for health, wellness and wholistic healing.
The programme is available to all employees and their whanau at no cost and includes:
- Personalised health and fitness programmes (in person and online coaching)
- Personalised family food budgeting, meal planning and healthy living guidance
- Budget planning and financial support
- Free counselling and EAP services (including non-work-related support)
- Management of the internal employee reward and recognition programmes
- Injury rehabilitation programmes
As part of the programme Dave travels to all regions of New Zealand with his massage table, working in person with each person he supports, encouraging healthy living and work life balance for all employees.
The programme has proven to be not just a valuable retention tool, it has become embedded in the business and has generated many highlights and success stories, including lifesaving and changing outcomes.
Patrol Officer of the Year
Ray Nisbet, FIRST Security
Pictured above L-R: Ray Nisbet, FIRST Security and Wayne Scott, General Manager NZ Sales|Security, Gallagher Security
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Ray Nisbet exemplifies the highest standards in patrol security, combining calm, empathy, and unwavering professionalism. Trusted by one of First Security’s largest national clients and the Christchurch community, he consistently goes above and beyond.
From caring for a vulnerable child, de-escalating threats, to managing serious road accidents, Ray’s courage and sound judgement protect lives and diffuses danger, giving clients and the public peace of mind.
Ray’s nomination included many examples of exceptional service, including an incident in March this year where he responded to a panic alarm activated by client staff members who were being threatened by an aggressive male. Recognising the seriousness of the situation, Ray arrived at the scene swiftly and assessed the situation with sharp focus.
Upon locating the individual, Ray acted decisively to contain them, using calm but firm communication to prevent any escalation. His presence alone helped to stabilise the tension, reassuring the staff who were understandably shaken by the confrontation.
Throughout the incident, Ray maintained control of the situation whilst prioritising everyone’s safety, skillfully managing the aggressor’s behaviour without resorting to force. He coordinated closely with arriving Police officers, briefing them thoroughly to ensure a smooth handover and prompt resolution.
Thanks to Ray’s quick action, professional demeanour, and effective de-escalation techniques, a potentially volatile and dangerous situation was defused, and staff were kept safe from harm.
Security Administrator of the Year
Pictured above L-R:Chris Stewart, FIRST Security and Justin Barlow, Territory Sales Manager ANZ, Simpro
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Chris Stewart exemplifies excellence, dedication and professionalism in security administration, with over 30 years of service to FIRST Security’s South Island operations. Known as the dependable “go-to” expert, he manages payroll, billing, client accounts, and financial reporting – all with precision and commitment.
Chris is described as a critical cog in the FIRST Security business. Whilst he may work quietly behind the scenes, his impact is far reaching and vital.
Security Integrator of the Year
Victoria University Wellington Update Team, Optic Security Group
Pictured above L-R: Steven Cheng, National Business Development Manager, HIKVISION and VUW Upgrade Team, Optic Security Group
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Optic Security Group has just completed a significant upgrade of the Victoria University Wellington’s electronic security systems, including a range of future-focused integrations.
The upgrade team was led by Aaron Johnson and comprised team members:
- Ruperake Lave
- James Sutherland
- Soul Lauvi-Johnson
- Tony Taingahue
Optic Security has worked in partnership with the University since 1990 and now comprising 260 buildings over 5 campuses, and with-in excess of 1,500 doors, 600 plus cameras and a database of 110,000 cardholders.
Customer references include:
“The VUW Upgrade Team is a security integration dream team, including a great mix of experience and enthusiasm with the common denominator for all team members being talent and commitment”.
“The Asset Upgrade Project has taken our environment from one where we routinely had CCTV or controllers go down and create significant reactive work and risk, to an environment that is stable and functioning well. This has benefits for the University as a whole and has reduced our spend on reactive maintenance, while ensuring our Security Team has better data and oversight of the complex university environment.”
Security Officer of the Year
Pictured above L-R: Oselise Muliava, Armourguard Security and Nicholas Dynon, Chief Editor, NZ Security Magazine and Roshan Mohammed, Armourguard Security
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On 28th July 2025, a violent brawl involving two groups of youngsters erupted at Manukau Bus Station at approximately 20.00 hours. The confrontation quickly escalated, with three knives being brandished and used against a young man, placing the lives of the victim, bystanders and participants at immediate risk.
Officers Oselise Muliava and Roshan Mohammed acted swiftly and deliberately placed themselves as “body shields” to protect the teenager, who was now on the ground and still under attack. While they were on the ground protecting the victim, the group of teenagers circled them, still attempting to stab the victim.
The officers’ brave, calm, decisive intervention under extreme pressure, along with providing effective first aid and coordination with emergency services, was crucial in preventing further harm and saving the young man’s life.
The day after the incident, the youngster’s parents visited the bus station to express their heartfelt gratitude to the officers for their heroic efforts. Additionally, the young man himself made a video call from his hospital bed to thank the officers directly, underscoring the profound impact of their life saving actions.
The nomination for Oselise and Roshan included a number of CCTV stills from the bus station and we have permission to show the following images of their initial intervention and placing themselves over the victim to prevent further attack. Whilst not the clearest, they highlight the seriousness of the incident and the heroic efforts of both Oselise and Roshan.
Security Trainer or Workplace Assessor of the Year
Ben Kingi Senior and Ben Kingi Junior, Pop Training
Pictured above L-R: Ben Kingi Senior, Pop Training, Michael Greenslade, General Manager Stakeholder, Skills and Ben Kingi Junior, Pop Training
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This father and son team are fully committed to strengthening the performance and capability of the security industry through consistent, high-quality delivery and unmatched geographical reach.
In addition to servicing the larger centres, they have established a regular presence across the smaller districts from Whangarei to Invercargill, and everywhere between. Their “People over Profit” (POP) business approach puts learner outcomes first, and they proudly support community pathways, including Work and Income referrals to help new people enter and thrive in the security workforce.
Multiple referrals from security providers and learners refer to their professionalism, knowledge and commitment towards ensuring the best outcomes for those entering the industry – encapsulated in the statement “we are grateful to work with someone who truly cares about people, and who delivers training that makes a real difference”.
Specialised Security Services Professional of the Year
Colin Norman, FIRST Security
Pictured above L-R: Colin Norman, FIRST Security and Mike Ray, Business Broker, Barker Business Brokers
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Colin Norman sets the gold standard for New Zealand’s specialised security sector. For over a decade, he has transformed forestry security with unmatched operational skill, strategic vision, and integrity.
Leading First Security’s largest and most complex forestry contract with Timberlands, he has turned a high-risk environment into a benchmark of safety and performance – consistently achieving between 95% to 100% of KPI’s where 75% is the benchmark target. His leadership earned such trust that the contract was renewed without tender and services expanded by 50%.
Colin’s influence goes beyond results. He grows talents from within, builds a culture of readiness, and ensures officers are prepared for the toughest scenarios – from facing gunfire during a permit check, to apprehending offenders, to delivering urgent medical aid at serious road accidents.
His innovations, including solar camera towers, 24/7 control room monitoring, and proactive traffic enforcement, have set new industry benchmarks. Respected by clients, colleagues, and even those he enforces against, Colin embodies the professionalism and commitment this award was designed to honour.