Security industry update

NZSA – AGM – 7.30am Tuesday 2 November 2021

The AGM will be held at the New Zealand Yacht Squadron in Auckland on Tuesday 2 November. Due to the cancellation of the Facilities Integrate event we have moved venues this year. Breakfast will be provided followed by the AGM at 8.15am.

A formal notification will be sent to members on or before 8 October together with the Annual Report, Board Nomination form, Proxy form and Notice of Motion form.

Should the event be unable to proceed due to lockdown restrictions we will revert to a virtual meeting and will provide details closer to the date.

Stolen safe

We have been contacted by a local Private Investigation agency with regards to the theft of a safe from 17 Tirotai Crescent, Westmere, overnight on the 9th and 10th September. Two vehicles of interest were noted in the area around that time – a white Toyota utility with canopy (possibly 2005 or newer) and a white Subaru Legacy wagon.

The safe contained private papers and jewellery plus access codes for cryptocurrency worth in excess of NZD $4 million.

A substantial reward is being offered for information that leads to recovery of the safe and we have been asked to inform members providing locksmith services and with patrol services in the Westmere (Auckland) area.

Any information can be forwarded to Michael Campbell at [email protected] or 021 993983.

Launch of NZ Outstanding Security Performance Awards (OSPAs)

The New Zealand OSPAs have arrived! An independent global awards scheme to recognise outstanding performance in the security sector. The awards are open to everyone, and you don’t have to be a member of an association to enter.

The OSPA’s are also intended to compliment existing Award Programmes such as the recently held NZ Security Industry Awards and are held at different timing during the year.

Currently running in 15-countries the OSPAs are based on extensive research on the key factors that contribute to and characterise outstanding performance.

The award scheme is run on strict ethical principles with core values of being independent, credible, transparent and respectable. The judges are nominated by leading security associations and special interest groups to represent them – they all sign up to an ethics policy and agree to mark independently against set criteria and declare any conflict of interest on every mark sheet.

For 2022, the awards are being offered in the following categories:

  • Outstanding In-House Security Manager/Director
  • Outstanding Contract Security Manager/Director
  • Outstanding Contract Security Company (Guarding)
  • Outstanding Security Consultant
  • Outstanding Security Installer/Integrator
  • Outstanding New Security Product
  • Outstanding Security Partnership
  • Outstanding Investigator
  • Outstanding Police/Law Enforcement Initiative
  • Outstanding Security Officer
  • Outstanding Female Security Professional
  • Outstanding Young Security Professional
  • Lifetime Achievement

There is no charge to enter, and nominations must be submitted by 14 January 2022. Winners will be selected from a list of finalists and presented with their awards at a networking event to be held at the end of April in Auckland.

The inaugural awards are supported by ASIS New Zealand Chapter, New Zealand Security Association (NZSA), New Zealand Security Sector Network and the University of New Zealand.

More information about the New Zealand OSPAs can be found here.

 

Please don’t hesitate to reach out to us if you have any questions or require assistance.

Stay safe and keep well.

The NZSA team.

2021 Security Awards Update

Due to ongoing uncertainty, we recently made the tough decision to cancel our 2021 Security Awards evening and progress with Plan B.  So, what’s Plan B we hear you ask? Drum roll please….

We’re excited to announce our 2021 Security Awards Week!

Next week we’ll be announcing the winners of each award via video. Awards will be announced over 5 consecutive days beginning Monday 20th Sept. You’ll receive an email every morning at 10.30am with the awards being announced for that day and can click through from there to watch the videos announcing the winners.  We’ll also post on Facebook and LinkedIn.

On Friday you’ll receive two emails, with the prestigious Ian Dick Memorial Award for Security Professional of the Year to be announced in a second email at 3pm.

We look forward to sharing the Award winners with you!

P.S. Pass this email on to your colleagues and encourage them to sign up for our newsletter to receive the announcements!

 

SINCERE THANKS TO OUR SPONSORS

Many thanks to our main event sponsors – without your generous support, these awards would not be possible.

NZSA – security update

Emergency staff appointments without certificates – PSPLA

In emergency situations, security firms can hire staff who do not have certificates of approval.

You can make an emergency appointment if:

– You need to hire someone because of illness or emergency (such as Covid-19) and you don’t have enough staff with certificates and:

  • The person you’re hiring has applied for a certificate and paid the fee and
  • You’re satisfied they’re eligible and
  • You tell (PSPLA) before making the emergency appointment and
  • The person has not worked on an emergency appointment for more than 2 weeks in the past (unless the PSPLA have approved the appointment before you make it).

You must immediately stop a person from working on instruction of the PSPLA.

Emergency appointments can be made nationally and are valid for two weeks or until such time the person receives their ID however appointments in Auckland have been extended to three weeks or receipt of ID whilst additional restrictions apply.

To make an emergency appointment use the F_Emergency_Appointment.

 

Business travel across alert level boundaries

Movement between alert level boundaries is currently restricted and essential service workers require documentation generated at MBIE’s Business Travel Register.

The government has now introduced an additional requirement that workers who need to cross alert level boundaries will have to get regular Covid-19 tests. Before crossing a boundary, workers will need to show proof that they’ve had a test, not proof that they are Covid-19 free. They will not need to wait for test results before travelling.

From 11.59pm on 9th September, employees of essential service workers who need to cross regional boundaries for work must have a process in place to enable these employees to be tested for Covid-19. Workers won’t need to start carrying proof that they’ve had a Covid-19 test until 11.59pm on 16th September.

 

Ministry of Health letter – prioritised vaccines

We have been working with the Ministry of Health to ensure that all customer facing essential service staff (and their whanau) can receive priority access to the Covid-19 vaccine.

The Ministry has provided a letter for distribution by security companies to their staff that provides the ability to book vaccines in most regions of New Zealand either online or for prioritised bookings, via the 0800 line services (including a Pacifika Healthline).

We encourage distribution of the letter to all staff.

MOH_security firm essential workers letter_Sept 2021

 

Conflict Management Instructor Training and Refresher Programme

As part of their industry role, Skills has overseen and managed the approval process for trainers delivering the CoA Mandatory Training and the facilitation of Train the Trainer and Refresher Training programmes.

With the transition of the Industry Training Organisations such as Skills into the Work Development Councils (WDC’s) over coming months there remains a high degree of uncertainty as to where the responsibility for functions such as this will sit.

Given the critical nature of the Conflict Management training and the necessity for continuity, the NZSA as the peak body representing the industry has worked with Skills to pick up the Train the Trainer and Refresher Training programmes at least on an interim basis and pending future communications with the Service WDC.

As the first step in this process, we will be issuing a closed RFP for those parties identified as meeting the required skill sets and qualifications required for Train the Trainers – these include but are not limited to:

  • Hold NZ Certificate in Adult Education Level 4
  • Hold NZ Certificate in Security Level 3 (preferably Level 4)
  • Minimum 2 years delivering CoA Mandatory Training
  • Minimum 5 years industry experience

If you wish to be involved in the RFP process, please email Andrea on [email protected].

In coming weeks, we will also communicate with those approved trainers who have either gone past the two-year window for completing the refresher training or are approaching the two-year date. Given the limited communications from Skills and the difficulties in obtaining training with lockdowns etc, we anticipate providing an extension through to 31 March 2022 for the refresher training to be conducted. Those who do not complete the training by that date will have their approved trainer status revoked.

Once we have confirmed the appointment of the new Trainer, or Trainers, for the Train the Trainer and Refresher Training programmes, we will also provide a calendar of training dates and venues (including areas outside of Auckland) going forward so that the training can be scheduled and booked well in advance.

If you have any questions on this process, please contact either Andrea [email protected] or Gary [email protected].

Please don’t hesitate to reach out to us if you have any questions or require assistance.

Stay safe and keep well.

The NZSA team.

NZSA Security Update – September 2021 Newsletter

CEO’s REPORT

Welcome to our September 2021 newsletter and I trust that you are keeping safe and well.

Isn’t it amazing how quickly everything can change.

After 117 days without any reported Covid community transmission, New Zealand was plunged into Level 4 lockdown from Wednesday 18 August. Unfortunately for us, this was only two days before 175 attendees were booked for the annual NZ Security Industry Awards event scheduled for the Friday evening at the Christchurch Town Hall.

Our travel plans were immediately suspended and the focus shifted to communicating with all impacted, including our MC and venue, and ensuring arrangements were in place to effectively postpone the event. Our only “casualty” was a quantity of pre-ordered fresh food items that were donated to the local womens refuge centre.

Whilst current restrictions and the associated risks of further cancellation have made it impossible to reschedule the awards event in the same format, we are pleased to advise that plans are in place for an alternate event, Awards Week, that will allow us to formally recognise our award finalists and winners.

During Awards Week we will be profiling three or four award categories each day, introducing the finalists and then announcing the category winner. This will build during the week until the final day when we will announce the winner of the Ian Dick Memorial Award for Security Professional of the Year, which celebrates the category winner who received the highest individual score from the judges.

The event will still be presented by our MC, Doug Kamo, and will feature downloadable video clips that will be hosted via our website and various social media platforms, including our media partner New Zealand Security Magazine.

We appreciate that this is a bit of a step into the unknown, particularly hosting an event over a week, however the most important factor is that we have the opportunity to recognise and celebrate those within our industry who have performed to the highest possible standards and excelled in their roles.

Please look out for more information on Awards Week, including the daily schedule of award categories and platform access, and our collective best wishes to all finalists.

 

Covid-19

We continue to distribute information relative to government announcements and applicable subsidies and support mechanisms however we are also mindful of not bombarding our members with superfluous information at this time.

If you have any concerns or questions, please contact me on [email protected] and we will assist as far as possible, including liaison with government contacts and agencies as required.

What is very clear is that security workers are again providing critical front-line essential services and performing to very high standards, often in difficult and confronting circumstances. There have been a number of videos posted on social media platforms showing security staff being abused or treated with contempt and without exception, the security staff have handled the situation professionally and with skill.

Well done and a big thanks to all security staff working in critical roles.

 

PSPLA Covid-19 protocol

The PSPLA have issued the following Amendment dated 23 August 2021.

  1. If Covid restrictions are at Level 3 or Level 4 anywhere in New Zealand the PSPLA will continue to process all applications for licences and certificates and deal with complaints in its usual manner, but with the following exceptions:
  • Licences and certificates and official IDs will be sent to the Authorities office after printing to be posted out to the applicants rather than being sent to Post Shop for collection.
  • People who have had licences or certificates approved and their IDs printed and sent to their local Post Shop, but are unable to collect them because the Post Shop is closed, can apply to the Authority for an exemption to work without displaying their ID. Such applications are to be made by email to [email protected] and should contain the licence or certificate holder’s full name and PSPLA application number.
  • All in-person hearings will be changed to telephone or video hearings. If this is not possible they will be rescheduled for a future date.
  1. If Covid restrictions are at Level 2 or lower the above exceptions will no longer apply and the PSPLA will as far as practicable operate in its usual manner.
  2. This protocol applies until revoked or modified by the Authority.

The NZSA would like to commend the PSPLA for their proactive stance on this however we will lobby the Authority for further concessions around licence and certificate applications should the country, or any specific regions, face extended operations under Level 3 or 4.

 

Withdrawal of copper services by local fibre providers

The NZSA has recently been in consultation with Chorus with regards to the withdrawal of copper line services and migration to fibre, and how this will impact onto the large number of customers still utilising copper for their alarm monitoring services.

All LFP’s (Local Fibre Providers) have signed up to the Copper Withdrawal Code that contains consumer protection requirements including:

  • The customer must understand the process
  • Have a reasonable time to prepare (Chorus provide 6 months notice)
  • Have information about switching to an alternative technology like fibre
  • Have access to a fibre service with similar functions installed before copper is withdrawn.

What has been missing to date is information with regards to how ancillary services using the copper network, like alarm monitoring services, will be impacted and the processes and costs associated with a change over to alternate technology.

Chorus will look to build this into future communications with those who will be impacted however we strongly recommend to our members that they adopt a proactive approach to this significant issue.

We have lobbied Chorus for the ability to access customer numbers and the indicative roll-out timeline specific to those numbers however that is not possible for privacy reasons. They have however suggested that providers refer to the information regularly updated on their website https://www.chorus.co.nz/copper-withdrawal.

We will keep members posted on further developments and welcome suggestions on how the industry can be more proactive in managing the migration process.

 

MSD Skills for Industry Work Broker contract renewal

We are pleased to advise that the NZSA has been successful in resecuring the Skills for Industry Work Broker contract following the recent tender process.

Our contract is now specific to the Auckland, Waikato and Northland regions with alternate providers appointed for other regions.

MSD have also signalled a change in the employer support payment structure with payment now covered under the Flexi Wage programme. This will increase the total quantum of support payments offered and we will communicate full details on how this will operate to our contracted members in the near future.

 

Review of vocational education – transition to WDC’s

On 4 October 2021 many of the functions provided by the ITO’s (Industry Training Organisations) will transition to the new WDC’s (Work Development Councils).

For the security industry this means functions traditionally performed by Skills Organisation such as Consent to Assess applications, Programme Endorsement and External Moderation will move to either the Services WDC (for security personnel services) or the Construction and Infrastructure WDC (for electronic security).

There are mixed views from training providers as to the impact this will have however there are valid concerns that the WDC’s will require some time to become operationally effective and this may impact onto the ability for training delivery to meet industry needs.

We also foresee some challenges in our ability to influence positive change for the security industry given we will now require representation over two different WDC’s and will effectively be small fish in very large ponds.

One positive is that we have the Security Training and Professional Development Special Interest Group in place, and this will provide additional resource and capability in ensuring effective representation and influence on the WDC’s.

 

Virtual reality security training platform

It has been very pleasing to see the uptake of CoA training via the SkillsVR training platform and we are already experiencing a surge in interest given the current lockdown restrictions and the cessation of traditional classroom-based training.

During September the SkillsVR team will be launching a series of webinars which will provide an overview of the VR training experience and how employers can use the platform to assist in the on-boarding process and in determining staff competency levels in addition to completing the CoA mandatory training.

We will provide more information and webinar registration details in coming weeks.

 

Staff poaching

Over recent months I have received communications from several members concerned about the prevalence of staff poaching, particularly within the Electronic Security sector.

We appreciate that members will always seek to employ the best possible staff but the consistent targeting of competitor employees is not acceptable.

As a reminder, all NZSA members have signed the Code of Professional and Ethical Conduct which includes:

  1. Integrity – NZSA members shall maintain high standards of integrity and professional conduct with fairness and honesty at all times in dealing with clients or employees, past and present, with members of the NZSA, and with the general public.

 

Extension Part 6A of Schedule 1A Employment Relations Act

In our last newsletter we covered off the changes to the ERA that effectively provides Security Officers with additional protections when their employment is impacted by restructuring that results in the contract for service shifting to another provider or taken in-house.

In these situations there is an obligation on the new party providing the service to offer employment to the incumbent employees on terms and conditions no less favourable than they currently receive. This includes the transfer of leave and service entitlements and also prevents subsequent restructuring such as reduced hours or payments.

The NZSA has prepared documentation to assist both outgoing and incoming service providers and members can obtain copies by emailing [email protected]

 

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Gary Morrison

CEO

 

Keeping your team up to date

Like many organisations we are constantly looking for ways to ensure we can communicate effectively with our members and their teams. The best way to stay up to date on NZSA and industry news is via our newsletter. The more people from each company who receive our newsletter, the higher the chance of updates being communicated within the industry.

With this in mind, we welcome you to send us any company contacts who would like to receive our newsletter and we will add them to our distribution list.

Please email any contacts to [email protected].

 

Crowded Places Security Advisory Group

Subsequent to the release last September of Police’s September 2020 Protecting our Crowded Places from Attack: New Zealand’s Strategy, and following meetings with NZ Police, a Crowded Places Security Special Interest Group (CPSSIG) was established under the NZSA last February.

In consultation with the Police, and aligned with the three advisory groups established under the Crowded Places Strategy, the CPSSIG has now become the Crowded Places Security Advisory Group or CPSAG.

Described as a body of experienced security industry specialists, the CPSAG will provide specialist advice and direction in the protection of Crowded Places in line with the Strategy and government Protective Security Requirements (PSR).

According to the group’s chair, Sir Ken McKenzie, “CPSAG is a skilled, experienced and diverse group of industry specialists from across NZ and well known to and respected within the private and public security sphere.

The group is committed to delivering robust policy and transparent assurance that the private security sector is equipped and recognised as a credible security delivery partner in these rapidly changing times”.

Still in its very early days, the CPSAG will likely focus on areas such as intelligence, threat, vulnerability, critical risks and risk assessment, expanding to include protective security, counter terrorism, crowd control, physical security, security training competencies and associated licensing, security policy and research and development.

Whilst the CPSAG now operates as a stand-alone advisory group, the NZSA is represented on the group through our CEO Gary Morrison, and provides secretarial and administrative support.

 

NZSA webinar now available to view

Master Class in Building Compliance Security Systems (Fire and Access)

The issues around compliance for Security Systems are confusing and open to different interpretation by councils. This webinar will demystify the requirements and provide tips and advice from compliance experts. If you or your staff have any downtime during the current lockdown, this the perfect opportunity to upskill yourselves and improve your understanding of building compliance re security and fire systems.

You can view the webinar on the NZSA website.

Newsflash – following the exceptional interest in the webinar (over 190 attendees) and the issues raised, the NZSA will look to establish a Special Interest Group (SIG) focused on lobbying MBIE and other government departments for clarity of the legislation and codes. If you are interested in participating in the SIG, please notify Gary Morrison on [email protected].

 

NZ Security Awards – coming soon!

 

This year’s Awards event was cancelled due to the Covid-19 lockdown restrictions.

The most important factor is that we have the opportunity to recognise and celebrate those within our industry who have performed to the highest possible standards and excelled in their roles and for that reason we will go ahead with an alternative option.

We will be announcing the Awards launch in the next week – in a new and exciting format!

Please be sure to follow us on Linkedin and Facebook to ensure you receive our announcements:

LinkedIn

Facebook

 

Training and Professional Development SIG

Submitted by Andy Gollings

Chairperson & CEO Red Badge Group

The NZSA has partnered with The Skills Group Foundation to approach workforce development from a whole new angle.

Communication and understanding are critical to effective and safe operation in any environment. Nowhere is this more relevant than in the changing landscape of New Zealand’s security sectors. Our industry is developing in diversity of workforce and in complexity of the tasks required of them and we lack the leadership ability, across our industry, to fully understand and support this workforce to develop and succeed.

Literacy is a key issue across a broad range of industry sectors and has considerable impact on the learning capability for many workers. New Zealand’s security industry covers some 25,000 workers and it is estimated by those working in the industry that probably 20% to 25% of workers are impacted to some degree by literacy and numeracy challenges.

Such challenges can be overcome, with the right support. The key is to create an environment for our workforce where their great attributes and capabilities are encouraged to shine, while recognising and supporting their challenges.

The Security Industry Training and Professional Development Special Interest Group (SIG) has initiated a project to develop skills where it can have the most impact in a growing workforce. We are now working with the The Skills Group Foundation to develop learning modules to support those who have the most contact with security officers, such as supervisors and managers. These modules will be designed to help them to understand their staff and to utilise best practice learning theory and resources to improve communication and understanding within their workforce.

The Skills Group Foundation are currently working with the NZ Defence Force on a similar project for their trainers. We are excited to bring this approach to where it can have the greatest impact – developing the capability of our frontline leadership.

Whilst we have yet to develop the learning modules, they will be focused on providing simple strategies for leadership.

As an example we can guide our frontline leaders on how they can achieve best outcomes such as:

Checking for understanding

At the end of a briefing or a tool box talk, ask open ended questions

  • So what are you going to do?
  • What would you do if…..
  • How do you think you should…..
  • Show me how you would……

This allows the learner to reflect on the learning and apply it practically to a situation while you are still present. It also enables you to be confident that the communication has been understood.

We look forward to providing further updates on this exciting project.

 

Secintel Security Situation Report

NZSA member Global Risk Consulting (GRC) have recently launched their Secintel System that provides a comprehensive national threat and risk assessment platform. The system provides a good level of understanding as to what is happening in our communities, and across areas of importance to security providers such as criminality, civil unrest and armed conflict, or commonly known as the security operating environment.

GRC have kindly offered to make the Secintel Security Situation Report for Q1 2021 available to NZSA members. Please download it on the Secintel website.

For more information on the Secintel System, please contact Chris Kumeroa on [email protected].

 

NZSA member referral – strength in numbers

NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

To refer a prospective member please email details to [email protected]. For details on member benefits please see the NZSA website.

 

NZSA support for LSV programme

The LSV programme is a free six-week motivational training course provided by MSD but facilitated by the New Zealand Defence Force. It is targeted at 18 to 25-year olds and aims to increase the number of young people entering employment or training by improving their self-discipline, self-confidence, motivation and initiative.

We introduced an NZSA Award to be presented to the trainee demonstrating outstanding qualities for the security industry – initiative, empathy and going the extra mile.

The recipient of the NZSA award, who graduated in August, was Trainee Jack Speakman-Voss from the Southern region (Invercargill).

Trainee Speakman-Voss (or Mr Smiley as he was more affectionately known) personified all aspects of initiative, empathy and going the extra mile. His career goal is to pursue his dream of becoming a Police Officer.

Here he is receiving his award, proudly presented by TA the LSV Administrator.

Congratulations to Trainee Jack Speakman-Voss!

 

Face masks available

The NZSA has obtained from the Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services. The masks are available to order in boxes of 50 and the cost is $45 + gst per box.

If you would like to place an order can you please email us at [email protected] with your requirements.

 

Member Benefits

NZSA Speak Up Line

The NZSA Speak Up Line is free to members and provides access to a confidential service where staff can report issues such as bullying, sexual harassment, poor employment conditions, illegal practices such as theft or drug dealing and other matters of concern that may be occurring in the workplace and not being reported.

Phone                 0800 775 775

Online reports     www.integrityline-nz.org/nzsa

The NZSA will provide posters, business-sized card to go into wallets, stickers and introductory letters for your staff. They are designed for members to include their own corporate branding prior to distribution.

The service is particularly valuable where employees may be reluctant to speak up or report matters due to fears that by doing so it may affect their employment or risk further victimisation.

It is also important to note that such services meet government procurement requirements around providing a voice for staff.

This service is provided by Crimestoppers who obviously have considerable experience in handling sensitive calls in a confidential manner. They log the calls or online reports and forward to the NZSA for further investigation if required. The staff member can remain anonymous if they wish to do so.

Register for the NZSA Speak Up Line by emailing [email protected]. If you have any questions please don’t hesitate to contact us.

 

NZSA HR Advisory Service

NZSA is partnered with Livewire HR to provide access to free HR advice as well as templated key documents and policies.

There are testimonials below from some members who have utilised the service:

“We have used Livewire for a while now and the documents are great to use and easy to download and save. We have implemented some policies based on the designed ones here and have good responses from our team. We will continue to use them for a long time to come. Would highly recommend.”

“I had a very good experience with Livewirehr, especially with Rebecca. She was approachable and patient with our questions. The advisory service is a big help and I would recommend using this great service”.

“When we had inquiries the response was very quick and super helpful. Some the security companies do not have a big HR team or Lawyer team and this is such a great service to use if something out of the ordinary appears and you want to be sure you are working within the regulations.”

Call           HR LIVE (0800 475 483)

Email         [email protected]

 

Triangular employment relationships – an NZSA HR Advisory Service update

Employment Relations (Triangular Employment) Amendment Act 2019

This amendment to the Employment relations act came in June last year and was bought into address a gap in legislation in relation to employees in a triangular employment relationship.

Previously, employees could only bring a personal grievance – such as for bullying, harassment or discrimination – against their employer. This limited their ability to take a personal grievance, as the actions that lead to them taking a claim may be those of the ‘controlling third party’ they are assigned to work for, rather than the person actually employing them.

For further information please see the LivewireHR blog.

If you have any workplace questions, the NZSA HR Advisory service can assist.

Phone:     HR LIVE (0800 475 483)

Email:       [email protected]

 

simPRO Software

simPRO is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, delivery exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

NZSA members are eligible to receive a 20% discount on initial implementation costs of simPRO.

For further information visit the simPRO website.

 

Mobilcard

NZSA have an agreement with Mobilcard offering members fuel discounts

Key Benefits:

  • Up to 16 cents per litre (including GST) discount off the pump price for all diesel and petrol purchased at a discounted Mobilcard acceptor sites. Minimum discount of 12 cents per litre (including GST).
  • Available at 330+ sites nationwide. View www.mobilfuelfinder.co.nz to find an acceptor site near you.
  • No card or transaction fees.
  • No need to manage receipts for tax purposes, all managed under one account.
  • Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
  • PIN number and purchase restrictions for added security.
  • You must be a member of the NZSA to qualify for this offer.

A vehicle consuming 100 litres per week using a discount of up to 6 cents per litre = $6 discount per week

A vehicle consuming 100 litres per week using the NZSA MOBILCARD discount of up to 16cents per litre = $16 discount per week

For a company fleet of 20 vehicles that’s potentially an annual saving of over $10,000 per annum.

The discount level is dependent on volume of fuel used per annum.

For further information please email [email protected].

 

Membership

We welcome the following new Corporate Members:

Alpha Protection Services Ltd

BDR Security Ltd

Teltrac Communication Ltd

S.E.A.L. Security Ltd

Zoom Security Ltd

 

and the following new Associate Company and Associate Individual Members:

PJ Charles Ltd trading as Strategic Defence

Revolve Electrical Services Ltd

James Crow

Sohail Autar

 

Events

NZISF breakfast meeting

Topic: Falling victim to malicious actors on social media

Presenter Paul Hay will discuss the process he went through to clear his name after his account was accessed, altered, and used to discredit his reputation.

When: 8:00am Thursday 9 September 2021 via zoom

For further information and to register please see the NZSA website.

 

Advanced restrictive movement & restraint instructor qualification (ARMR)

The ARMR program is aligned with the instructor programs Hard Target currently run for government departments, meeting the same high international standards while aligning with NZ Security industry roles.

Courses in Auckland, Wellington & Christchurch have been scheduled and will be open to only 8 participants per course. Contact [email protected] or on 021 777 971 to receive the program criteria and information.

 

NZSA security update – business travel across alert level boundaries

Businesses with workers needing to cross an Alert Level Boundary need to apply for a Business Travel Document. Unless you have a newly authorised Business Travel Document you will not be able to travel across the Boundary. Previously issued Business Travel Documents are no longer valid.

To apply for a Business Travel Document please visit business.govt.nz/covid

Please don’t hesitate to reach out to us if you have any questions or require assistance.

Stay safe and keep well.

The NZSA team.

NZSA Newsletter – July 2021

CEO’s REPORT

Welcome to our July 2021 newsletter and I trust that you are keeping safe and well.

It has certainly been a few hectic months for the team at the NZSA, our members and industry as a whole.

Within this newsletter we provide some important information with regards to the inclusion of Security Officers on Schedule 1A of the Employment Relations Act as well as updates on other key issues such as Fair Pay Agreements, Covid-19 vaccinations, licensing for pubs, clubs and other licensed premises, and building consent applications for access control works.

Fair Pay Agreements
In April this year the Government announced the design of the Fair Pay Agreement (FPA) system. The design was informed by the Fair Pay Agreement Working Group and public consultation, as well as involvement from the NZCTU (representing unions) and Business New Zealand (representing employers and industry sectors). Current planning is that the Bill will be introduced in November of this year and that the first agreement negotiations will be initiated in early 2022.

Whilst the detail is yet to be fully announced, it is clear that Security workers will be one of the first sectors to be covered by a FPA and as such, bargaining will be required between Etu (being the union covering security workers) and employers (under co-ordination of the NZSA or an alternate industry body). Again, this will have a significant and far-reaching impact on those providers offering guarding, patrol and cash-in-transit services and it is important that members are kept well informed on developments.

We will provide on-going updates as more information becomes available. However, for more detailed background, please refer to our newsletter Important Employment Matters on our website.

Covid-19 vaccinations
It is apparent that the Government has back-tracked on earlier plans to prioritise the vaccination of essential service workers under a separate Group and vaccinations will be scheduled on the basis of:

Group 1 – Border and Managed Isolation and Quarantine Workers

Group 2 – High-risk frontline workers and people living in high-risk places

Group 3 – People who are at risk (over 65, underlying health issues, disabled, caring for a person with a disability, pregnant or an adult in a custodial setting)

Group 4 – Everyone aged 16 and over

We are aware that members are often finding this a difficult area from an employment perspective and offer the following guidance:

As a general rule, employers can encourage, but not force staff to receive Covid-19 vaccinations

Employers cannot engage or employ staff without Covid-19 Vaccination to work if:

  • The work is in specific areas legally requiring Covid-19 vaccination (generally at the border or MIQ); or
  • It is otherwise unsafe for that person to work due to the level of risk (under the Health and Safety at Work Act).

To assess what can/should be done:

First Stage: Work Location

  • Where does the employee work?
  • Does the Covid-19 Public Health Response (Vaccinations) Order 2021 apply? (this lists who must be vaccinated to work)
  • Workers at Managed Quarantine and Managed Isolation Facilities are unable to work at these sites unless vaccinated.

If this does not apply, move to next stage.

Second Stage: Role Risk Exposure

What are the risks applicable to the specific role?

  • What is the likelihood of a worker being exposed to Covid-19 whilst performing the role; and
  • What are the potential consequences of that exposure on others (e.g. community spread, vulnerable workers)

If the role involves regular contact with vulnerable people (as defined by the MoH), the consequences of passing the virus on to them could be significant, and so if there is a high likelihood that the person performing the role may be exposed to Covid-19, it is likely that the role needs to be performed by a vaccinated person.

Third Stage: Other Considerations

Take account of other factors. Good faith applies at all stages of the risk assessment. That requires open and responsive communication with the affected workers, and fair process. Any requirement to be vaccinated that is not related to health and safety will not be justified.

Care needs to be taken for instance where an employee’s own circumstances/health/beliefs mean they cannot receive the vaccination. In those cases options such as site or role relocation should be explored and balanced against the second stage risk assessment.

Licensing for pubs, clubs and other licensed premises
The PSPLA has recently provided further clarification around the licensing requirements for pubs, clubs and other licensed premises.

Section 11 of the Act states a person or entity is only required to hold a licence as a crowd controller if, for valuable consideration, they are carrying on the business of screening entry, keeping order, or removing any person from a place.

The fact that a business employs crowd controllers to screen entry and keep order does not in itself mean that a pub or club is carrying on the business of being a crowd controller and critically, where they are not charging another entity for the service (being valuable consideration), a licence is not required.

The exception to this would be where a pub or club is using their staff to provide crowd controller duties for other entities and charging for the service. This meets the definition of valuable consideration and the pub or club needs to hold a company licence under the Crowd Controller category.

For larger operations that have security departments and recruit and train crowd controllers for deployment at several of their own establishments, it may be arguable whether they are doing it for valuable consideration however it would be best practice for the business to hold a licence under the PSPPI Act.

From an individual licence holder perspective, all staff employed as crowd controllers responsible for screening entry, keeping order and removing a person from a place are required to hold a Certificate of Approval under the Crowd Controller category.

Building consent applications for access control works
This continues to be a contentious area with councils applying different interpretations and requirements however, the following guidelines were provided by Christchurch City Council with regards to the documentation they require/expect when assessing a building consent discretionary exemption application for proposed access control works:

  • Plans clearly showing the locations of access-controlled doors.
  • Specifications of the products being used including specific reference for emergency release and where a fire alarm interconnection is installed.
  • A detailed statement outlining the contractor’s relevant experience in installing similar systems and their quality assurance and training measures.
  • Confirmation that on completion the installer will issue a construction statement confirming compliance and indicating the emergency release and fire alarm interconnection. (The statement of compliance should reference NZBC C/AS2 (2019) paragraph 3.15.2 and 3.15.7).
  • Confirmation that on completion the installer will provide as-built floor plans confirming the locations of installed access-controlled doors as per the approval.
  • Confirmation that photographs of the door installations will be taken and provided to Council on completion.
  • Confirmation that an IQP, separate from the individual installer, will provide a test and confirmation compliance following the installation.
  • It could be reasonably assumed that simila documentation is required for a building consent application.

Please note that this list should not be considered as definitive however it may assist when seeking a consistent and common-sense approach from local councils.

Virtual Reality Security Training Platform
We are pleased to advise that a handful of providers are now signed up and using the platform for the delivery of their CoA training.

Initial feedback from learners and employers has been exceptional and all have commented on the benefit of experiencing real-life scenarios as part of the learning and the positive reinforcement of core skills such as risk assessment, wearing PPE and providing recorded incident reports.

For further information on the SkillsVR Security Training platform or to arrange a live or online demonstration, please contact Chris Thomas on 021 771173 or [email protected].

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Gary Morrison

CEO

 

Employment Relations Act changes
Government has passed an Order in Council, effective 1 July 2021, that extends Part 6A of Schedule 1A of the Employment Relations Act 2000 to include Security Officers.

Effectively this now means that Security Officers, defined as property guards, crowd controllers, mobile security patrols, cash-in-transit officers and those who monitor premises on site, are given protections when their employment is impacted by restructuring that results in the contract for service shifting to another provider or taken in-house.

In these situations there is an obligation on the new party providing the service to offer employment to the incumbent employees on terms and conditions no less favourable than they currently enjoy. This includes the transfer of leave and service entitlements and also prevents subsequent restructuring such as reduced hours or payments.

In general, the new Order does not apply to restructuring situations where agreements were reached between companies before 1 July 2021.

The NZSA has documentation available to members to explain and enable the process for both outgoing and incoming service providers:

1.    NZSA Overview and Definition
2.    NZSA Member Guidance Part 6A
3.    NZSA Part 6A letter for Security Workers
4.   NZSA Part 6A letter for Customers
5.   Part 6A Exempt Employer Repealed letter
6a. NZSA recommended Employee Transfer Information template: – Costs Information
6b. NZSA recommended Employee Transfer Information template: – Individualised Employee Information
6c. NZSA notes to Employee Transfer Information templates

To obtain a copy of these documents please email [email protected].

 

NZSA Webinar now available to view

Employment Relations Act changes

Andre Reynolds provides insights on the impact of changes to the Employment Relations Act. The NZSA webinar discusses what it means to the security industry and what is required of employers to accommodate the change.

This is now available for viewing on our website:  NZSA webinar

If you are interested in contacting Andre about the [email protected] app for recruitment, as mentioned in the webinar, please see his details below:

Andre Reynolds – 021 285 5628, [email protected]

 

Law changes impacting employers

– an NZSA HR Advisory Service update

There have been a number of recent employment changes that will affect members:

– Employment Relations Act changes – security staff deemed vulnerable employees

– Sick Leave increases

– Bereavement Leave changes

– New public holiday – Matariki

– Covid-19 vaccinations

For further information please see the LivewireHR blog.

If you have any workplace questions, the NZSA HR Advisory service can assist.

Phone:     HR LIVE (0800 475 483)

Email:       [email protected]

 

NZ Security Awards

Christchurch Town Hall

20 August 2021

This year’s Awards ceremony will be held in Christchurch on Friday 20 August.

Nominations close 5pm Thursday 15 July.

The nomination process is online and simple to follow, however it is important that all key information is included. Please refer to the tip sheet for guidance:  NZ Security Awards_Nomination Information

You can submit your nominations and register for the event on the NZSA website.

 

Training and Professional Development SIG

Submitted by Andy Gollings

Chairperson & CEO Red Badge Group

The Security Training and Professional Development Special Interest Group is continuing to look at the needs of the industry, and to help ensure that we continue to have industry training that will shape the workforce of the future.

We have recognised the challenges of low awareness and professional recognition of much of our industry and that the industry needs to work together to address this.

It seems that we will all benefit from wider recognition of the range of opportunities within our industry that would see people targeting development within our industry into leadership roles, as well as pursuing careers in specialist roles such as Security Technician, Security Integrator, Risk Manager or Project Manager. We have traditionally spoken of our industry as a great pathway into the wider security sector of military, police or prison service. This still holds true however we should inspire our current workforce to develop a career within our industry thereby enhancing the awareness and capability of our own industry.

The NZSA have been doing some great work with the Ministry of Education Security Career Events through New Zealand schools and in the development of the Security Career Pathways website. The link to this website can be found here https://securitycareers.co.nz/

There is a lot of good information on the site. The NZSA would welcome feedback on the contents and would encourage you to share this and the opportunities within our sector with your workforce and your community.

Bailey Gaines, Operations Manager for the Red Security Division in Auckland, talking to students at Mangere High School

The NZSA and partner SkillsVR are also now using Virtual Reality technology to train and assess the COA Unit Standards, with the VR being able to provide a high standard of simulation of at risk situations, allowing trainees to feel how they might react in real life. The Skills Organisation have been working hard on the resources for an updated NZ Certificate in Security Level 3. This is planned to be available for use by the end of August. This is an exciting new development allowing online learning to a consistent standard anywhere in the country.

It has been reported that literacy and numeracy remains a challenge within our industry. This is nothing to be ashamed of, as it is a challenge faced across the NZ workforce. To not work towards overcoming or addressing this challenge would be a shame. To this end the special interest group is investigating the viability of a programme designed to support front line leadership understand and work to support the literacy challenges of those within their team. I feel that this is an exciting development as there is nothing more vital to the success of our staff than the capability and understanding of the people that lead them.

The NZSA and the special interest group are committed to making a positive difference to our industry and the people that work within it. If you have concerns or need questions answered I invite you to reach out, we are all in this together.

 

Secintel Security Situation Report
NZSA member Global Risk Consulting (GRC) have recently launched their Secintel System that provides a comprehensive national threat and risk assessment platform. The system provides a good level of understanding as to what is happening in our communities, and across areas of importance to security providers such as criminality, civil unrest and armed conflict, or commonly known as the security operating environment.

GRC have kindly offered to make the Secintel Security Situation Report for Q1 2021 available to NZSA members. Please download it on the Secintel website.

For more information on the Secintel System, please contact Chris Kumeroa on [email protected].

 

NZSA member referral – strength in numbers
NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

To refer a prospective member please email details to [email protected] For details on member benefits please see the NZSA website.

International Security Officers’ Day 24/7
International Security Officers’ Day, celebrated on 24 July, is an opportunity to say thank you to Security Officers for keeping us safe 24/7.

Celebrating International Security Officers’ Day is simple. As an individual you can acknowledge any Security Officers you see on the day by smiling and saying thank you.

For security companies and customers there is a range of things you can do, here’s a few suggestions:

  • Send an email to your staff acknowledging the day and to thank them for their service.
  • Organise a morning tea or make a site visit to say thank you in person.
  • Mention Security Officers’ Day on your social media with a thanks to your staff.

On behalf of the NZSA team we would like to say a big thank you to all security officers and acknowledge the great work that you do keeping us safe.

 

NZSA support for LSV programme
The LSV programme is a free six-week motivational training course provided by MSD but facilitated by the New Zealand Defence Force. It is targeted at 18 to 25-year olds and aims to increase the number of young people entering employment or training by improving their self-discipline, self-confidence, motivation and initiative.

We introduced an NZSA Award to be presented to the trainee demonstrating outstanding qualities for the security industry – initiative, empathy and going the extra mile.

The recipient for the May course was Trainee Hamiora Te Kira from Porirua in the Wellington region. trainee Te Kira defininately stood out for all the right reasons and certainly exemplified all aspects of initiative, empathy and going the extra mile.

Whilst at LSV he had an interview with Fulton Hogan and has secured another one with Taylor Presetons this week. His long term dream is to join NZDF and has already started the online application process.

Congratulations to Trainee Hamiora Te Kira!

 

Face masks available

The NZSA has obtained from the Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services. The masks are available to order in boxes of 50.

If you would like to place an order can you please email us at [email protected] with your requirements.

 

Member Benefits

NZSA Speak Up Line
The NZSA Speak Up Line is free to members and provides access to a confidential service where staff can report issues such as bullying, sexual harassment, poor employment conditions, illegal practices such as theft or drug dealing and other matters of concern that may be occurring in the workplace and not being reported.

Phone                 0800 775 775

Online reports     www.integrityline-nz.org/nzsa

The NZSA will provide posters, business-sized card to go into wallets, stickers and introductory letters for your staff. They are designed for members to include their own corporate branding prior to distribution.

The service is particularly valuable where employees may be reluctant to speak up or report matters due to fears that by doing so it may affect their employment or risk further victimisation.

It is also important to note that such services meet government procurement requirements around providing a voice for staff.

This service is provided by Crimestoppers who obviously have considerable experience in handling sensitive calls in a confidential manner. They log the calls or online reports and forward to the NZSA for further investigation if required. The staff member can remain anonymous if they wish to do so.

Register for the NZSA Speak Up Line by emailing [email protected] If you have any questions please don’t hesitate to contact us.

 

NZSA HR Advisory Service
NZSA is partnered with Livewire HR to provide access to free HR advice as well as templated key documents and policies.

There are testimonials below from some members who have utilised the service:

“We have used Livewire for a while now and the documents are great to use and easy to download and save. We have implemented some policies based on the designed ones here and have good responses from our team. We will continue to use them for a long time to come. Would highly recommend.”

“I had a very good experience with Livewirehr, especially with Rebecca. She was approachable and patient with our questions. The advisory service is a big help and I would recommend using this great service”.

“When we had inquiries the response was very quick and super helpful. Some the security companies do not have a big HR team or Lawyer team and this is such a great service to use if something out of the ordinary appears and you want to be sure you are working within the regulations.”

Call           HR LIVE (0800 475 483)

Email         [email protected]

 

simPRO

simPRO is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, delivery exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

NZSA members are eligible to receive a 20% discount on initial implementation costs of simPRO.

For further information visit the simPRO website.

 

Mobilcard

NZSA have an agreement with Mobilcard offering members fuel discounts

Key Benefits:

  • Up to 16 cents per litre (including GST) discount off the pump price for all diesel and petrol purchased at a discounted Mobilcard acceptor sites. Minimum discount of 12 cents per litre (including GST).
  • Available at 330+ sites nationwide. View www.mobilfuelfinder.co.nz to find an acceptor site near you.
  • No card or transaction fees.
  • No need to manage receipts for tax purposes, all managed under one account.
  • Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
  • PIN number and purchase restrictions for added security.
  • You must be a member of the NZSA to qualify for this offer.

A vehicle consuming 100 litres per week using a discount of up to 6 cents per litre = $6 discount per week

A vehicle consuming 100 litres per week using the NZSA MOBILCARD discount of up to 16cents per litre = $16 discount per week

For a company fleet of 20 vehicles that’s potentially an annual saving of over $10,000 per annum.

The discount level is dependent on volume of fuel used per annum.

For further information please email [email protected].

 

Membership

We welcome the following new Corporate Member:

Enterprise Security Solutions Ltd

and the following new Associate Company and Associate Individual Members:

Nick Gibbs

Peace of Mind Security Screens (Auckland) Ltd

 

Events

NZISF breakfast meeting
Thursday 8 July 2021

Topic:  Strategic Value Risk Equation (SVRE)

Present Gabriel Akindeju developed the Strategic Value Risk Equation (SVRE), and approach for creating business value through effective risk management. The SVRE is an approach that can be leveraged to define strategic value-aligned security strategy and security operations management frameworks.

When:  Thursday 8 July at 7.15am at Auckland University

For more information and to register click here

 

NZSA CEO regional visits
The regional visit programme was introduced four years ago as a way to ensure our members and non-members had the opportunity to meet with the CEO on a regular basis, to keep up with industry developments and to provide feedback on pertinent issues. The regional visits originally comprised breakfast or After 5 collective meetings but have evolved to the current one-on-one meetings at the member, or non-members, place of business. If you would like to meet with Gary please contact him on 021 122 9606 or [email protected].nz.

7-8 July                  – Rotorua and Taupo
18-19 August        – Christchurch
9-10 September   – Whangarei and Northland
6-7 October           – Blenheim and Nelson
10-12 November  – Dunedin, Invercargill and Queenstown
7-8 December       – Hamilton and Tauranga

 

NZSA presents Employment Relations Act – Schedule 1A – extending Part 6A Protections to Security Officers

Due to changes to the Employment Relations Act, security staff will be deemed vulnerable employees from 1 July this year. This could have a significant impact on the industry. The NZSA is holding a webinar to discuss what it means to the security industry and what is required of employers to accommodate the change.

Book in your calendar:   NZSA Zoom Calendar Invite

Speaker
André Reynolds – Founder, [email protected] App & HR Consultant to the facilities services industry.

Topic
Strategic insights into the application of Part 6a of the Employment Relations Act (Transfer of Undertaking) or perhaps just “Part 6A: Strategic Insights” if this is a familiar term amongst the members.

On 1 July 2021 many security designations are to be included in occupations to which Part 6a applies. André will be offering insights into some of the strategic issues that emerged through the operation of this process in the commercial cleaning industry, having been exposed to this through his former role as GM People for OCS Limited and in his current work as an HR Consultant. This presentation is not a legal overview into the provisions of the Act, but rather a presentation and discussion regarding the practicalities of Part 6a, and the potential pitfalls and opportunities that these provisions may provide.

Speaker Bio
André Reynolds – Founder, [email protected] App & HR Consultant to the facilities services industry.

André’s 25-year corporate career as a human resources professional in the facilities services and hospitality industries have exposed him to the persistent business problem of labour supply – along with the reality of limited prospects of progression for entry level workers, and their daily struggle to achieve sustainable employment. The [email protected] App represents a solution to these problems, both for employers seeking lower-skilled work and for employees seeking opportunity. It has been designed by André as an initial step towards a solution to employment that offers a low employee value proposition, and to employees seeking growth through a waged career.

NZSA Member Update

Standards Discussion Document – AS 2201.2 Intruder Alarm Systems, Part 2, Monitoring Centres

The EL-031 Working Group has prepared an update to the 2004 Standard for Monitoring Centres and the draft document is currently available for public feedback and comment.

The NZSA has been represented on the EL-031 Working Group by Doug McCormick, Gallaghers, and Matt Stevenson, HSM Group.

For further information please see the Standard_AS_2201.2_Draft and Monitoring Centre Standard AS2201-2_Doug McCormick commentary.

Feedback and comment can be lodged here: Standards.

 

NZ Security Awards Nominations

A reminder that the award nominations close 5pm Thursday 15 July.

The nomination process is online and simple to follow however it is important that all key information is included.

Please refer to the tip sheet for guidance on submitting winning nominations NZ Security Awards_Nomination Information.

You can submit your nominations here.

 

Ministry of Social Development RFP

We have received a lot of communication over the last few days enquiring about the GETS (Government Electronic Tender Service) listing requesting proposals for the Industry Partnerships F22 Security Sector Provider contract.

This relates to the Skills for Industry Work Broker service currently provided by NZSA and where we work with MSD to place those on benefits into full-time, sustainable employment with our members.

The contract has now been in place for three years and, in compliance with government procurement rules, must go through a competitive tendering process. The NZSA will be submitting a proposal seeking continuation of service provision.

The tender process timelines are reasonably short and we should be able to provide an update by mid August.

 

NZSA Webinar – 12.00 Monday 28 June

Employment Relations Act – Schedule 1A – extending Part 6A Protections to Security Officers

Due to changes to the Employment Relations Act, security staff will be deemed vulnerable employees from 1 July this year. This could have a significant impact on the industry. The NZSA is holding a webinar to discuss what it means to the security industry and what is required of employers to accommodate the change. An email with further details will be sent prior to the webinar.

 

From the NZSA team.

New Zealand Security Awards – now open

 

Nominations now open
We are pleased to announce that nominations for the 2021 New Zealand Security Awards are now open.

For further information about the nomination criteria and to complete a nomination, please visit our website.

Nominations close at 5pm on Thursday 15 July 2021. Please note that all nominations must be registered on the NZSA website. Any nominations received via direct email, or after the closing date, will not be accepted.

We look forward to receiving your nominations and good luck to all the nominees.

 

Awards event
The Awards event is being held at Christchurch Town Hall on Friday 20 August. For more information about the event and to register for tickets to the Awards dinner and pre-dinner networking drinks, please visit our website.

The NZSA team.