Women in Security Awards nominations close tomorrow

Women in Security Awards Aotearoa

Nominations close 4:00pm Friday 18 November

Don’t miss out! Nominations for the 2022 Women in Security Awards Aotearoa are due by 4pm tomorrow (Friday, 18th November). This is the only awards programme for women in security that covers the length and breadth of the security sector, including security guarding services, electronic security, cyber and information security, investigations and intelligence, and risk and resilience. There have been some inspirational past winners, and this year should be no exception!

For details on how to nominate yourself or a colleague, visit the DefSec website.

The WiSAA initiative was established in 2020 to recognise women who have advanced the Aotearoa New Zealand security and resilience sectors.

Nominees must be women, or identify as women, with more than three years of experience in the sector and be actively practising in Aotearoa New Zealand. Nominations will be assessed on the extent to which the nominee’s efforts over the past 12 months reflect the values articulated in the category descriptions.

The deadline for nominations is 4:00pm, Friday 18 November 2022, and nominations of no more than 800 words (including any supporting material) are to be emailed to [email protected] .

The NZSA team.

NZSA update – Women’s Leadership Scholarships

Women’s Leadership Scholarships available for the Professional and Technical Services Sector

Applications close 2 December

Women leaders at all levels can now apply for a leadership development scholarship from Women & Leadership New Zealand. Providing world-class leadership development programs for women at all stages of their careers, Women & Leadership New Zealand brings together the latest in leadership theory and practice with a focus on applied learning, building networks and a flexible, part-time delivery to fit in with your schedule.

Scholarships are now available for women in select industries through Women & Leadership New Zealand to encourage more women to enhance their impact at work and beyond, and to support the development of women leaders at all levels.

Partial scholarships of $1,000-$5,000 will support participation in one of four courses designed for women in non-leadership roles through to senior leaders.

Apply by 2 December 2022 or find out more by clicking: https://www.womenandleadership.co.nz/scholarships.html

The NZSA team.

NZSA Newsletter – November 2022

CEO’s REPORT

Welcome to our November 2022 newsletter.

In opening, congratulation to all of our finalists and award winners for the annual New Zealand Security Awards event held at the Hilton Hotel during September.

It was a fantastic event where we had the chance to recognise and celebrate the efforts of who work in the industry and in particular, the twenty award winners who have excelled in their roles.

As is normal, many of the 250 plus attendees were bought to tears listening to the acts of bravery and the humility of those being recognised. The event also highlighted the real diversity that exists within our industry across gender, ethnicity and age (where those recognised ranged from their early 20’s to our supreme award winner who is in the later stages of his career).

It was also great to see a range of companies represented across the categories, including smaller privately owned companies such as Crosbies Security who were awarded the Outstanding New Product or Service Award for their Smart Solar Towers product.

I’m pleased to advise that the 2023 NZ Security Awards will be held on the 15 September at the newly opened Te Pae Convention Centre in Christchurch – make sure the date is in your diary!

 

NZSA “Saved a Life” Awards

Commencing in the New Year, the NZSA will launch a new award programme that recognises and celebrates those workers within our industry who have saved a life, or lives, through their actions.

This follows on from the well-received and very successful Covid Guardian award programme that we ran during the lockdown periods.

Nominations can be submitted at the time and with recipients recognised within each newsletter. Recipients will receive a certificate and trophy to be retained and will also be recognised at the annual awards event through a roll call.

We are also hopeful of receiving on-going media coverage for the awards. Look out for more details in the next month or two.

 

Update re Fair Pay Agreements (FPA’s)

This is a very important issue that may have significant implications for those providing physical security services such as guards, patrols, cash-in-transit and possibly monitoring/communication centres.

The Fair Pay Agreements Bill has passed its final reading and will likely come into force at the end of November with applications for a “Fair Pay” Agreement (FPA) able to be lodged from early December.

The Bill means that Unions will be able to start (initiate) sector-wide negotiations with employer associations (such as NZSA) to create mandatory agreements that set minimum terms and conditions for all employers in a sector, not just for a single employer.

It is important to note however that even though we expect the Security Sector to be amongst the first industries to be initiated, in a practical sense there is nothing that our members need to do immediately to prepare for this change in employment relations.

As the peak body for the security sector, the NZSA has sought expert guidance and consulted with key stakeholders such as MBIE to ensure that we can provide our members, and all industry employers, with the necessary governance, systems and processes should we be required to represent and support them.

We will keep you informed on developments over coming weeks and also remind our members that more information can be found under the FPA tab on our website.

 

Review of industry training qualifications

With the new WDC’s (Workforce Development Councils) now resourced and operational, one of their first actions has been to review qualifications on the NZQA framework to identify those which are being used and to ensure that they retain relevancy to industry.

The security industry is represented by two WDC’s – Ringa Hora (Service Industry) for the physical security sector and Waihanga Ara Rau (Construction and Infrastructure) for the electronic security sector.

We, and a number of our members and industry stakeholders, have been fully involved in the review process and we are pleased to advise that we fully support the outcomes to date.

The next stage of the review process will commence in 2023 and involves looking at the Unit Standards that make up each qualification. From experience, this can become a long and drawn-out process but given the unit standards across both physical security and electronic security are fairly recent there is a degree of confidence that we can conclude this reasonably quickly and start to move onto the qualification development phase, including a Level 5 for the NZ Certificate in Security.

As a general comment, the move from Training Organisations to the WDC’s has caused a significant hiatus in industry training over the last two years however there is cause for optimism in that we can now start to look at delivering training in a manner that can achieve the best outcomes for industry and our workers.

 

CATE Conference (Careers and Transition Education Association)

I’m sure that most of our members will agree that the greatest challenge they face currently is in attracting sufficient staff to meet service requirements. This issue isn’t unique to the physical security sector, with almost all electronic security providers experiencing extreme staff pressures as well.

Whilst it is very difficult to quantify exact numbers, we estimate that the wider security industry is currently short of at least 2,500 workers.

One of the challenges for the industry is the lack of understanding by the general public of the diverse range of services and roles that fall within the scope of the security industry. We have developed a very comprehensive website (www.securitycareers.co.nz) that includes an in-depth overview of roles and pathways but need to better educate those seeking employment, and particularly school leavers, on the opportunities that exist within the security industry.

One initiative we have implemented is to create greater awareness of our industry, and the Security Career website resource, across all school career advisors. As part of this, I will attend and man our stand for three days at the CATE Conference in Christchurch in late November. This event brings the majority of school career advisors together on an annual basis and provides the ideal opportunity to sell our industry and career options.

Countering Terrorism and Violent Extremism Conference

I’m pleased to be attending the Whenua Taurikura Hui 2022 being held in Auckland at the start of November. The focus of the hui will be on all of society approaches to preventing terrorism and violent extremism in New Zealand.

I have previously provided representations to government working groups on the capability and capacity of the private security sector and how we can contribute towards improving our national resilience towards terrorism and violent extremism.

It is also worth highlighting that the New Zealand Security Intelligence Service and within the last week published a document “Know the signs – A guide to identifying the signs of violent extremism”. The guide aims to raise awareness of indicators of violent extremism and to help people identify some of the key warning signs.

I would certainly recommend that employers should read this document and consider distribution or promotion to their staff and customers. The document can be downloaded from the NZSIS website.

 

Master Electricians – licensing requirements

Several years ago, the NZSA and Master Electricians produced a joint release that provided clarity with regards to the licensing requirements that pertain to electricians when selling, installing or servicing security systems including alarms and cameras.

In very simplified terms, an electrician who is registered with the EWRB is exempted from the need to hold a CoA as a Security Technician when installing or servicing security systems. Should that electrician however be involved in selling or giving advice on that security system, they need to hold a CoA under the Security Consultant category.

We are currently working with the Master Electrician Association on updating the joint release and expect to be able to promote and distribute the document within the next few weeks.

 

VR

The use of the e-learning and virtual reality training platform for the delivery of the CoA training continues to grow and is now part of the accepted delivery model for a number of security businesses.

The VR platform is also being used for attracting workers to our industry with MSD hosting a series of Virtual Reality Job Expo’s around the country. The expos provide a safe and welcoming environment where attendees get to experience what it is like to work in an industry using the VR headsets. There are 12 industries represented and to date, security has been one of the most popular with the attendees.

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Kind regards,
Gary Morrison
CEO

 

Keeping your team up to date

Like many organisations we are constantly looking for ways to ensure we can communicate effectively with our members and their teams. The best way to stay up to date on NZSA and industry news is via our newsletter. The more people from each company who receive our newsletter, the higher the chance of updates being communicated within the industry.

With this in mind, we welcome you to send us any company contacts who would like to receive our newsletter and we will add them to our distribution list.

Please email any contacts to [email protected].

 

NZSA member referral – strength in numbers

NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

To refer a prospective member please email details to [email protected]. For details on member benefits please see the NZSA website.

 

Face masks available

The NZSA has obtained from the Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services. The masks are available to order in boxes of 50 and the cost is $20 + gst per box ($0.40 per unit) for members and $30 + gst per box for non-members.

If you would like to place an order can you please email us at [email protected] with your requirements.

 

Member Benefits

Building Networks Compliance Guidance

Building Networks are the leading authority on building compliance and they are offering a 20% discount for members: Building Networks website

For industry news, updates, tips and opinions from the frontline, sign up to the Building Networks newsletter or visit their YouTube channel.

 

First Aid and Refresher Training

Life Care Consultants have extensive experience with first aid training in the security industry and are offering NZSA members a 10% discount on all first aid and refresher training.

For further information please email Russell Taylor [email protected].

 

Mobilcard

NZSA have an agreement with Mobilcard offering members fuel discounts

Key Benefits:

  • Up to 16 cents per litre (including GST) discount off the pump price for all diesel and petrol purchased at a discounted Mobilcard acceptor sites. Minimum discount of 12 cents per litre (including GST).
  • Available at 330+ sites nationwide. View www.mobilfuelfinder.co.nz to find an acceptor site near you.
  • No card or transaction fees.
  • No need to manage receipts for tax purposes, all managed under one account.
  • Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
  • PIN number and purchase restrictions for added security.
  • You must be a member of the NZSA to qualify for this offer.

A vehicle consuming 100 litres per week using a discount of up to 6 cents per litre = $6 discount per week..

A vehicle consuming 100 litres per week using the NZSA MOBILCARD discount of up to 16cents per litre = $16 discount per week

For a company fleet of 20 vehicles that’s potentially an annual saving of over $10,000 per annum.

The discount level is dependent on volume of fuel used per annum.

For further information please email [email protected].

 

 simPRO Sofware

simPRO is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, delivery exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

NZSA members are eligible to receive a 20% discount on initial implementation costs of simPRO and for the month of November two months free!

For further information visit the simPRO website.

 

NZSA Speak Up Line

The NZSA Speak Up Line is free to members and provides access to a confidential service where staff can report issues such as bullying, sexual harassment, poor employment conditions, illegal practices such as theft or drug dealing and other matters of concern that may be occurring in the workplace and not being reported.

Phone                 0800 775 775

Online reports     www.integrityline-nz.org/nzsa

The NZSA will provide posters, business-sized card to go into wallets, stickers and introductory letters for your staff. They are designed for members to include their own corporate branding prior to distribution.

The service is particularly valuable where employees may be reluctant to speak up or report matters due to fears that by doing so it may affect their employment or risk further victimisation.

It is also important to note that such services meet government procurement requirements around providing a voice for staff.

This service is provided by Crimestoppers who obviously have considerable experience in handling sensitive calls in a confidential manner. They log the calls or online reports and forward to the NZSA for further investigation if required. The staff member can remain anonymous if they wish to do so.

Register for the NZSA Speak Up Line by emailing [email protected]. If you have any questions please don’t hesitate to contact us.

 

NZSA HR Advisory Service

NZSA is partnered with Sucess HR to provide access to free HR advice as well as templated key documents and policies.

This is a fantastic offering for our members and their management staff, in particular those smaller companies who do not have access to in-house or contracted HR expertise. Please share this with your line managers, supervisors and staff who may have a need for this great HR service.

Services and documents available include:

  • HR advice and guidance
  • Employment Agreements: permanent, fixed term, casual
  • Position Descriptions
  • Policy Documents
  • Updates on legislation and best practice

For members requiring NZSA HR Advisory services please contact: [email protected] or 021 918 331

 

Events

NZISF breakfast meeting

Topic:  Usable privacy engineering: Developing privacy-preserving software systems that people can use

The software has become so pervasive today that it challenges user privacy when users interact with it. Therefore, a broader concept of privacy and usability is required for privacy-preserving software systems.

When: 8:00am Thursday 10 November 2022 via zoom

For further information and to register please see the NZSA website.

NZSA Newsletter – September 2022

CEO Report

Welcome to our September 2022 newsletter.

As I write this update, we are just over two weeks out from the hosting of the Annual Security Awards event to be held at the Auckland Hilton on the evening of Friday 16 September.

There is a real buzz around the event this year. As we saw at the OSPA’s back in May, after several years of lockdowns and restrictions most of us are welcoming the opportunity to get together and to enjoy catching up with friends, colleagues, competitors and industry stakeholders. Throw into the mix an iconic venue, first class food and drinks and one of our top bands, how could people not be enthusiastic about attending?

This year we received 142 nominations from individuals representing 30 different companies and it is great to see 20 of those companies listed amongst the finalists – including an even mix of the larger national companies and smaller, more regionally based providers.

I can also advise that the quality of the nominations received this year is well in excess of previous years. In part that reflects the guidance we have provided with regards to preparing a compelling nomination but in the main, the attributes of the nominees reflect the fantastic efforts and services of those who work within the security industry.

You can find information on booking tickets to the event later in this Newsletter and we also remind those from outside of Auckland that with the kind support of Tātaki Auckland Unlimited we have been able to provide a substantial discount on the ticket price for those who need to travel and overnight.

Hopefully I will get the chance to see many of you there on the 16th.

 

Update re Fair Pay Agreements (FPA’s)
As we have reported previously, the Fair Payment Agreement legislation is currently going through the Select Committee phase and will in all probability be passed into law before the end of this year. Security Guards have been publicly mentioned by the government and unions as one of the first industry sectors likely to be involved in bargaining under the FPA legislation and whilst dependent on a ratification process, it is almost certain that the NZSA, as the peak industry representative body, will be the nominated as the negotiating party for industry employers.

Given that the legislation is yet to be finalised or passed into law, we need to be careful that we do not prejudge our position however we have consulted with employment relations specialists and continue to maintain regular communication with both MBIE and Etu.

We have also created a FPA tab on our website – currently this provides guidance materials from MBIE and in due course, we will use this as a conduit for communication with industry employers who will covered by the FPA legislation.

 

Electronic security good practice workshops
Earlier this year, the Compliance and Standards Working Group within the Electronic Security Special Interest Group (ESSIG) identified a significant and worrying gap in industry knowledge of what Standards, Guidelines and Codes of Practice exist, and of most concern, what constitutes “good practice”.

With input from the ESSIG, the NZSA worked with industry experts Rosemary Killip (CEO for Building Networks) and Lincoln Potter (Independent Consultant) to develop a half day programme targeted at Access Control IQP’s, Security Technicians, Supervisors and entry level/apprentice technicians.

The programme has been delivered during August via meetings in Auckland and Christchurch and two on-line sessions.

The response to the Good Practice Workshops has been exceptional with in excess of 140 attendees and very positive feedback.

For those who have been unable to attend, we have recorded one of the on-line workshops and this will be available via our training portal in the near future.

Based on the feedback received, it is our intent to run further good practice workshops in the future – probably on a six-monthly basis, and we welcome all suggestions on areas/issues for inclusion.

 

Industry standards, codes of practice and guidelines
As part of the good practice workshops, presenter Lincoln Potter has asked those attendees who are familiar with, and have access to industry standards, codes of practice and guideline documents, to raise their hands.

The result has been very disappointing with only a small number at each workshop responding positively.

We would like to remind the industry that the NZSA provides complimentary access for members to many of these documents and in fact, many are free to all industry.

Resources available via the NZSA website include:

Under Good Practice Guideline and Industry Codes of Practice tab on home page (free access to all):

– Security Industry Good Practice Guideline (Protective Security)

– Access Controlled Doors Code of Practice

– Compliance Schedule Reference Guide

– Electro-Mechanical Controlled Locking Devices Code of Practice

– MBIE Compliance Schedule Handbook

Under Member Resources – Standards NZ – free Access

  • NZS 4514-2021 Interconnected Smoke Alarms for Houses

Restricted access to NZSA Members (on request). Please see our website for the full list of available standards.

 

Chorus copper withdrawal update
Chorus have advised that they are now in the process of transitioning the Copper Withdrawal programme from a test and trial phase into business-as-usual channels.

For general enquiries please contact [email protected]

Chorus have also advised that they have been receiving information requests from security providers with regards to the retiring of PSTN services. They advise that Chorus have no affiliation to the PSTN exit activity and that this a Spark and industry initiative. Enquiries with regards to the PSTN exit plan can be directed to https://www.spark.co.nz/shop/landline/landline-migration/

 

Crowded places strategy
As our borders open and we start moving towards summer, it is timely to review and be familiar with the crowded places strategy documentation – both for personal and business purposes.

The resources are comprehensive and include guidelines, posters and self-assessment tools that can be used with in your business or even provided to customers where appropriate.

For more information refer to the Police website.

 

Are we heading for a recession?
Without wishing to finish this report on a negative, recent data releases have all provided strong evidence that our economy is heading towards a hard landing and the probability of going into recession next year.

The last few years have proven the resilience of the security industry during tough times but is important that business owners and managers give consideration to the possible ramifications of this – particularly where major customers may be impacted.

The retail trade statistics for the last quarter highlighted significant drops for those in the homeware and building supply sectors as a result of dropped consumer demand. Regions most impacted were Bay of Plenty, Taranaki, Gisborne, Manawatu, Wellington and Nelson.

I’m certainly not saying time for panic but along with high inflation, wage pressures and a tight labour market – it is certainly worthwhile keeping an eye on these trends and being prepared for possible customer drop-off or contraction of services.

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Kind regards,
Gary Morrison
CEO

 

New Zealand Security Awards 2022

Bookings close 2pm Thursday 8 September.

This year’s annual New Zealand Security Awards will be held on Friday 16 September 2022 commencing 5.30pm at the Hilton, one of Auckland’s iconic and premier function venues.

To book please visit the NZSA website.

We are thrilled that funding from Tātaki Auckland Unlimited allows us to subsidise the ticket price for members who will be coming from outside Auckland.

 

Keeping your team up to date

Like many organisations we are constantly looking for ways to ensure we can communicate effectively with our members and their teams. The best way to stay up to date on NZSA and industry news is via our newsletter. The more people from each company who receive our newsletter, the higher the chance of updates being communicated within the industry.

With this in mind, we welcome you to send us any company contacts who would like to receive our newsletter and we will add them to our distribution list.

Please email any contacts to [email protected].

 

NZSA member referral – strength in numbers

NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

To refer a prospective member please email details to [email protected] For details on member benefits please see the NZSA website.

 

Face masks available


The NZSA has obtained from the Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services. The masks are available to order in boxes of 50 and the cost is $30 + gst per box ($0.60 per unit) for members and $45 + gst per box for non-members.

If you would like to place an order can you please email us at [email protected] with your requirements.

 

Membership

We welcome the following new Corporate Members:

  • AP Projects Limited
  • Watchu Security Waikato Limited

and the following new Associate Individual Members:

  • Athar Awan
  • Matt Whitfield
  • Peter Gill

Member Benefits

Building Networks Compliance Guidance
Building Networks are the leading authority on building compliance and they are offering a 20% discount for members: Building Networks website

For industry news, updates, tips and opinions from the frontline, sign up to the Building Networks newsletter or visit their YouTube channel.

 

First Aid and Refresher Training
Life Care Consultants have extensive experience with first aid training in the security industry and are offering NZSA members a 10% discount on all first aid and refresher training.

For further information please email Russell Taylor [email protected].

 

Mobilcard
NZSA have an agreement with Mobilcard offering members fuel discounts.

Key Benefits:

  • Up to 16 cents per litre (including GST) discount off the pump price for all diesel and petrol purchased at a discounted Mobilcard acceptor sites. Minimum discount of 12 cents per litre (including GST).
  • Available at 330+ sites nationwide. View www.mobilfuelfinder.co.nz to find an acceptor site near you.
  • No card or transaction fees.
  • No need to manage receipts for tax purposes, all managed under one account.
  • Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
  • PIN number and purchase restrictions for added security.
  • You must be a member of the NZSA to qualify for this offer.

A vehicle consuming 100 litres per week using a discount of up to 6 cents per litre = $6 discount per week..

A vehicle consuming 100 litres per week using the NZSA MOBILCARD discount of up to 16cents per litre = $16 discount per week

For a company fleet of 20 vehicles that’s potentially an annual saving of over $10,000 per annum.

The discount level is dependent on volume of fuel used per annum.

For further information please email [email protected].

 

simPRO Software
simPRO is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, delivery exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

NZSA members are eligible to receive a 20% discount on initial implementation costs of simPRO and for the month of November two months free!

For further information visit the simPRO website.

 

NZSA Speak Up Line
The NZSA Speak Up Line is free to members and provides access to a confidential service where staff can report issues such as bullying, sexual harassment, poor employment conditions, illegal practices such as theft or drug dealing and other matters of concern that may be occurring in the workplace and not being reported.

Phone                 0800 775 775

Online reports     www.integrityline-nz.org/nzsa

The NZSA will provide posters, business-sized card to go into wallets, stickers and introductory letters for your staff. They are designed for members to include their own corporate branding prior to distribution.

The service is particularly valuable where employees may be reluctant to speak up or report matters due to fears that by doing so it may affect their employment or risk further victimisation.

It is also important to note that such services meet government procurement requirements around providing a voice for staff.

This service is provided by Crimestoppers who obviously have considerable experience in handling sensitive calls in a confidential manner. They log the calls or online reports and forward to the NZSA for further investigation if required. The staff member can remain anonymous if they wish to do so.

Register for the NZSA Speak Up Line by emailing [email protected]. If you have any questions please don’t hesitate to contact us.

 

NZSA HR Advisory Service
NZSA is partnered with Sucess HR to provide access to free HR advice as well as templated key documents and policies.

This is a fantastic offering for our members and their management staff, in particular those smaller companies who do not have access to in-house or contracted HR expertise. Please share this with your line managers, supervisors and staff who may have a need for this great HR service.

Services and documents available include:

  • HR advice and guidance
  • Employment Agreements:

permanent, fixed term, casual

  • Position Descriptions
  • Policy Documents
  • Updates on legislation and best practice

For members requiring NZSA HR Advisory services please contact: [email protected] or 021 918 331

 

Events

COA Conflict Management Training – Train the Trainer and Refresher Training for Trainers
As the industry peak body, the NZSA has appointed Bespoke Security and Hard Target to deliver the Conflict Management Train the Trainer and Refresher Training programmes around the country. These providers are subject matter experts in their own right and will ensure that those who are approved to deliver the Conflict Management Training meet necessary standards.

The following training is being conducted by Bespoke Security Group in Auckland:

Train the Trainer Training – Auckland – 6 & 7 October – $750 + GST

Refresher Training – 6 October – Auckland – $395 + GST

For further information and to register please email [email protected].

 

NZISF breakfast meeting

Topic:  Information security and remote work in a post Covid-19 world
Increasing globalisation trends and the decreasing costs of technologies and communication make global expansion a viable solution for many organizations. In addition, because of the COVID-19 pandemic, the number of people working from home and digital nomads, whose jobs allow them to work from anywhere in the world, has increased significantly.

When: 8:00am Thursday 8 September 2022 via zoom

For further information and to register please see the NZSA website.

NZSA Electronic Security Training

Access Control – Egress – Foundation “Good Practice” Workshop

Learn the good practice approach to installations through to IQP inspections

In recent discussions, the Training Working Group within the ESSIG (Electronic Security Special Interest Group) has identified the need for a training programme that reinforces industry good practice and provides a stepping-stone for those looking to undertake either the NZCiES Level 3 or the Security Technician Apprenticeship covering both NZCiES Level 3 and 4.

With input and guidance from the ESSIG and industry subject matter experts Rosemary Killip (Building Networks NZ) and Lincoln Potter (SME Consulting) we are pleased to present the Access Control – Egress – Foundation “Good Practice” Workshops.
To register please visit the NZSA website.

NZSA security update – latest Covid advice for businesses

Free RAT kit program expanded
The government has expanded access to free rapid antigen test (RAT) kits. You no longer need to have Covid-19 symptoms to get free kits, and you can pick them up from testing centres, local pharmacies and current community providers, including marae. It’s a good opportunity to encourage your staff to keep RAT kits on hand.

Request a free RAT kit

Financial support for businesses
Government funding is still available for businesses facing staff absence due to Covid-19.

The Short Term Absence Payment offers employers $359 per worker (including self-employed) who can’t work while waiting for a Covid-19 test result.

The Leave Support Scheme offers employers funding for workers (including self-employed) who have to self-isolate and can’t work because of Covid-19 – $600 per week for full-time workers and $359 per week for part-time workers.

The Small Business Cash Flow Loan Scheme also offers loans to businesses whose revenue has dropped due to Covid-19, with an interest free period of two years.

Covid-19: Financial support for businesses

Texts are acceptable to confirm sick leave
If an employee tests positive for Covid-19 they’ll receive a text confirmation from the Ministry of Health on 2328 or 2648. To relieve pressure on medical staff you could accept this text message as proof of sick leave rather than asking for a medical certificate.

More information

Managing ventilation in the workplace
Good ventilation has been shown to dramatically reduce the risk of airborne diseases, like Covid-19, travelling within a building.

The government has released updated guidance about how to manage the ventilation and HVAC systems in your building to reduce the risk.

Better ventilation, safer workplace

The NZSA team.

NZSA Newsletter – July 2022

CEO Report

Welcome to our July 2022 newsletter.

I have enjoyed being on the NZSA stand at the MEGA/Facilities Integrated show at the Auckland Showgrounds last week.

After two years of Covid cancellation, it was great to see this year’s show proceed and a great turn-out from security providers – both as exhibitors and visitors/customers. As per normal there was a wide range of new product launches and technological advancements on show and the security stands were heavily patronised.

Discussion topics with our members reinforced what I’m hearing during the regional visits – most security providers are extremely busy but facing continued margin pressure with supply chain difficulty, on-going cost increases and stretched labour resources. Without a doubt, the ability to recruit and retain quality staff ranks as the greatest challenge facing the wider security industry currently.

This was a key focus area at a recent NZSA Board strategy session and we will be rolling out a number of initiatives later this year and into next year that we are confident will lift awareness of career opportunities and pathways within the security industry and hopefully assist in attracting new entrants to the industry.

Look out for more information on this in coming months.

 

Literacy and Numeracy Modules

We are pleased to advise that the final three modules that form the Literacy and Numeracy resource are now available for access and downloads via the NZSA website.

The full resource covers the following modules:

  • Leaders Introduction
  • Effective Communications
  • Time management
  • Health and Safety in the Workplace
  • Customer Service and Professionalism
  • Working shift work
  • Behavioural awareness and self-awareness
  • Identifying and delivering learner development needs

Whilst intended to be used as a package, the individual modules can also be used on a stand-alone basis to address specific business needs.

 

Fair Pay Agreements (FPA’s)

As most of you will be aware the Fair Pay Agreement legislation is currently going through the Select Committee phase and will in all probability be passed into law before the end of this year. Security Guards have been publicly mentioned by the government and unions as one of the first industry sectors likely to be involved in bargaining under the FPA legislation and whilst dependent on a ratification process, it is almost certain that the NZSA, as the peak industry representative body, will be appointed as the negotiating party for industry employers.

Given that the legislation is yet to be finalised or passed into law and that we have yet to formally consult with impacted industry providers, we need to be careful that we do not prejudge our position whilst remaining sympathetic to ensuring fair pay (not minimum pay) for our workers.

However the NZSA Board has significant concerns with regards to the proposed legislation. We will outline these concerns in detail in upcoming communications to employers who are likely to be impacted by the introduction of FPA’s however in general they cover the following:

  • The compulsory nature of the agreements where a small group (10%) can mandate bargaining.
  • The potential to impact on to the 24/7 operations of businesses required to meet customer needs.
  • The risk of promoting a “contracting model” where contracted workers are exempted from the legislation.

Our communications will also cover our proposed approach in ensuring that all impacted security providers can have their say and indicative timelines as they currently stand.

 

Fair Trading Act

The NZSA Code of Professional and Ethical Conduct includes the requirement that members shall be factual and accurate when providing information about their services and the services of any company that they represent.

This places an onus on our members to be cognisant of the requirements of the Fair Trading Act 1986, and to ensure their business is compliant with those requirements.

In conjunction with this, we would like to remind members of the importance of regularly checking their company websites and marketing/promotional materials to ensure that contents are both factual and accurate.

As an example, we have been made aware of several security providers (members and non-members) who have decided to close their monitoring centres and move to a bureau service provider however their websites and promotional materials still refer to owning and operating in-house Monitoring and Communication Centres.

Our legal advisor has reviewed these scenarios and has stated that such claims, even if inadvertent, would fall within the prohibitions as set out in the following sections of the Fair Trading Act 1986:

  • Section 11. Misleading conduct in relation to services,
  • Section 12A. Unsubstantiated representations, and
  • Section 13. False or misleading representations.

This also extends to any wording used in company websites and promotional materials that seeks to infer services are provided in-house or internally when in fact the service is subcontracted to a specialist provider.

This may relate to any service and examples that may be deemed as misleading statements when the service is subcontracted include:

  • “We monitor security alarms nationwide from our dedicated monitoring centre”
  • “Our patrol staff will respond immediately”
  • “Our security technicians are highly trained and experienced”

The NZSA will adopt a proactive approach in raising this issue with members, including as a requirement within the Member Accreditation process, however we strongly recommend that members ensure they understand the requirements of the Fair Trading Act and implement regular checks within their business to ensure compliance.

 

2022 New Zealand Security Industry Awards

Planning is well underway for the New Zealand Security Awards event to be held at the Hilton Hotel on Auckland’s waterfront on Friday evening 16 September.

This year will be a special event as we celebrate the NZSA’s 50th Anniversary given the Covid-related cancellation of the last two live events and the necessity to move to streamed broadcasts. We have 20 awards categories that are strongly focused on the individuals at the coalface rather than the employer, our favourite MC Te Radar is back, and we will close the night with a live band. Details on the event, including award categories, the nomination process and booking details are covered later in this newsletter.

I’m also pleased to announce that this year’s judging panel comprises:

  • David Tomoana
  • Ngaire Kelaher
  • Wayne Black
  • Gary Morrison

 

PSPLA Complaints Process

As members may have seen in the press recently, the Registrar for the PSPLA has made several determinations with regards to the granting of conditional licences to individuals who are, or have been, gang members.

Whilst we do not necessarily endorse some of the outcomes, it is important that we recognise that our current Registrar, Trish McConnell, has been extremely proactive in improving processes and processing timelines, and in lifting the level of professionalism and licensing enforcement within the PSPLA.

One of the initiatives introduced by Trish is the publishing of complaint outcomes on the PSPLA website.

A quick review of the cases and resulting decisions provides an interesting insight into our industry and the increasing effectiveness of the PSPLA and the CIPU (Complaints, Investigation and Prosecution Unit) team within the Department of Internal Affairs that investigates issues concerning the licensing of private security personnel.

For those who wish to make a complaint about a security operator (company or individual) or too object to people applying to work in this area, the process is on-line and very simple. Please see the PSPLA website.

We would also like to remind our members of the importance of submitting a complaint if you have cause to dismiss a staff member for serious misconduct (particularly if involving theft or assault).

Unless a complaint is lodged, it is quite probable that the individual will find alternate employment with another security provider and in all likelihood, act in detriment to their employer and the reputation of the industry. As noted, the complaint process is on-line and simple to complete (takes less than 5 minutes) however as a note of guidance we would recommend that when providing your detail, you use your company name rather than personal name as details may be provided to the other party.

In a situation where you have valid reason to protect your details, we are happy for you to provide background information and supporting evidence to my attention and after verifying the information provided, I will submit the complaint through the NZSA.

 

Legislation Updates

Members should be aware of the impending introduction of the following legislative changes:

  1. New whistleblowing legislation

The Protected Disclosures (Protection of Whistleblowers) Act 2022 comes into force on 1 July 2022.

The new legislation makes it easier for workers to raise concerns about serious workplace misconduct. This may include breaking the law or risky behaviour through:

  • Gross negligence, such as failing to take care of people, property or the environment
  • Mismanagement, such as organising or controlling things poorly
  • Failing to comply with health, safety and environmental obligations.

The Act also provides protection for employees and other workers who report violations. While business owners don’t need to have whistleblower policies in place it is in your interests to be aware of what the Act covers.

Changes in the Act include:

  • Extending the definition of serious wrongdoing
  • Allowing people to report misconduct directly or to an authorised person other than the employer
  • Improving protection for whistleblowers
  • Detailing the types of retaliation and victimisation whistleblowers are protected from.
  1. Engaging Independent Contractors

Changes to the Fair Trading Act 1986 come into force in August 2022. They may have consequences to businesses engaging independent contractors such as Patrol Contractors. “Trade” in the new legislation includes (but is not limited to) any business, industry, profession etc relating to the supply of good or services.

Protections against unfair contract terms have been extended to cover standard form small trade contracts. “Standard Form” means “take it or leave it” contracts with no opportunity for negotiation. “Small trade contracts” are between parties engaged in trade (not a consumer contract) where the value is less than $250,000 annually, from when the relationship first starts. Unfair contract terms might include a contract that allows one party to terminate, or vary the terms, but not the other. There is also a new prohibition against unconscionable conduct and various other changes.

For security providers who utilise independent contractors, we would suggest that you review the changes and ensure compliance.

As always, we welcome all comments and feedback on NZSA or industry issues and activity.

Keep safe and well.

Kind regards,
Gary Morrison
CEO

 

New Zealand Security Awards 2022

This year’s annual New Zealand Security Awards will be held on Friday 16 September 2022 at the Hilton, one of Auckland’s iconic and premier function venues.

To book please visit the NZSA website.

We are thrilled to announce that we have received funding from Tātaki Auckland Unlimited to subsidise the ticket price for members who will be coming from outside Auckland.

Awards category criteria for this year is now available on the NZSA website.

Nominations open:   24 July 2022 (International Security Officers’ Day)

Nominations close:   5pm Friday 12 August 2022

As it is the 50th anniversary of the NZSA we would love to showcase some security memorabilia at the awards event. If you have anything that might be of interest, photos, equipment, brochures etc, from 1972 onwards please contact [email protected].

 

Electronic Security Training

In recent discussions, the Training Working Group within the ESSIG (Electronic Security Special Interest Group) has identified the need for a training programme that reinforces industry good practice and provides a stepping-stone for those looking to undertake either the NZCiES Level 3 or the Security Technician Apprenticeship covering both NZCiES Level 3 and 4.

With input and guidance from the ESSIG and industry subject matter experts Rosemary Killip (Building Networks NZ) and Lincoln Potter (SME Consulting) we are pleased to launch the Access Control – Egress – Foundation “Good Practice” Workshops.

Registration: please visit the NZSA website.

 

International Security Officers’ Day 24/7

International Security Officers’ Day, celebrated on 24 July, is an opportunity to say thank you to Security Officers for keeping us safe 24/7.

Celebrating International Security Officers’ Day is simple. As an individual you can acknowledge any Security Officers you see on the day by smiling and saying thank you.

For security companies and customers there is a range of things you can do, here’s a few suggestions:

  • Send an email to your staff acknowledging the day and to thank them for their service.
  • Organise a morning tea or make a site visit to say thank you in person.
  • Mention Security Officers’ Day on your social media with a thanks to your staff.

On behalf of the NZSA team we would like to say a big thank you to all security officers and acknowledge the great work that you do keeping us safe.

 

Tender opportunity

Tender opportunity for the Supply of Cash Transfer Services with the Ara Poutama Aotearoa (Department of Corrections).

Ara Poutama operates 17 prison sites nationwide and cares for approximately 10,000 people in prison at any given time. Each site manages trust accounts that safely administer the personal funds of people in our care.

Part of the trust accounting process is managing cash on site and this is where we require the services below:

Services required:

  • The collection of cash and its transportation and processing into Ara Poutama’s bank account as per varying scheduled frequencies
  • The urgent collection of cash and its transportation and processing into Ara Poutama’s bank account on an ad hoc basis to meet our internal policy requirements
  • The fulfilment and drop-off of change order requests to replenish pretty cash denominations at prison sites when required

We encourage nationwide, regional and local suppliers to respond to our tender process which will be available from today (27 June 2022) on the Government Electronic Tender Service (GETS).

The tender will run until 12pm 20 July 2022 and we would like to invite all interested suppliers to respond. Please note the pre-conditions in the Request for Proposal document.

Should you wish to participate in this tender for the Supply of Cash Transfer Services, please follow the below link:

https://www.gets.govt.nz/DC/ExternalTenderDetails.htm?id=25979599

 

Keeping your team up to date

Like many organisations we are constantly looking for ways to ensure we can communicate effectively with our members and their teams. The best way to stay up to date on NZSA and industry news is via our newsletter. The more people from each company who receive our newsletter, the higher the chance of updates being communicated within the industry.

With this in mind, we welcome you to send us any company contacts who would like to receive our newsletter and we will add them to our distribution list.

Please email any contacts to [email protected].

 

NZSA member referral – strength in numbers

NZSA’s membership has grown strongly over the past year and each new member not only strengthens the Association and the security community, it also enables us to provide you with more benefits and services and a greater voice for the industry. So help grow your community and strengthen your Association by referring a prospective new member.

To refer a prospective member please email details to [email protected]. For details on member benefits please see the NZSA website.

 

Face masks available

The NZSA has obtained from the Ministry of Health face masks from government stocks. These masks are Ministry of Health approved for essential services. The masks are available to order in boxes of 50 and the cost is $37.50 + gst per box ($0.75 per unit) for members and $50 + gst per box for non-members.

If you would like to place an order can you please email us at [email protected] with your requirements.

 

Membership

We welcome the following new Corporate Members:

Beca Limited

Nurse Call Solutions NZ Limited

 

and the following new Corporate Partner Member:

ALCO NZ Limited

 

and the following new Associate Company Members:

Integrated Control Technology Limited

Terminus Consulting Limited

 

and the following new Associate Individual Members:

Arnie Tulloch

Eric Rudman

Warwick Barrington-Nash

 

Member Benefits

Building Networks Compliance Guidance

Building Networks are the leading authority on building compliance and they are offering a 20% discount for members: Building Networks website

For industry news, updates, tips and opinions from the frontline, sign up to the Building Networks newsletter or visit their YouTube channel.

 

First Aid and Refresher Training

Life Care Consultants have extensive experience with first aid training in the security industry and are offering NZSA members a 10% discount on all first aid and refresher training.

For further information please email Russell Taylor [email protected].

 

Mobilcard

NZSA have an agreement with Mobilcard offering members fuel discounts

Key Benefits:

  • Up to 16 cents per litre (including GST) discount off the pump price for all diesel and petrol purchased at a discounted Mobilcard acceptor sites. Minimum discount of 12 cents per litre (including GST).
  • Available at 330+ sites nationwide. View www.mobilfuelfinder.co.nz to find an acceptor site near you.
  • No card or transaction fees.
  • No need to manage receipts for tax purposes, all managed under one account.
  • Costs can be tracked easily with one monthly invoice. You can also have online access to multiple reports including the fuel consumed by individual vehicles.
  • PIN number and purchase restrictions for added security.
  • You must be a member of the NZSA to qualify for this offer.

A vehicle consuming 100 litres per week using a discount of up to 6 cents per litre = $6 discount per week.

A vehicle consuming 100 litres per week using the NZSA MOBILCARD discount of up to 16cents per litre = $16 discount per week

For a company fleet of 20 vehicles that’s potentially an annual saving of over $10,000 per annum.

The discount level is dependent on volume of fuel used per annum.

For further information please email [email protected].

 

simPRO

simPRO is a leading operations management solution for service, maintenance and project contractors. Connect the office to the field, delivery exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

NZSA members are eligible to receive a 20% discount on initial implementation costs of simPRO and for the month of November two months free!

For further information visit the simPRO website.

 

NZSA Speak Up Line

The NZSA Speak Up Line is free to members and provides access to a confidential service where staff can report issues such as bullying, sexual harassment, poor employment conditions, illegal practices such as theft or drug dealing and other matters of concern that may be occurring in the workplace and not being reported.

Phone                 0800 775 775

Online reports     www.integrityline-nz.org/nzsa

The NZSA will provide posters, business-sized card to go into wallets, stickers and introductory letters for your staff. They are designed for members to include their own corporate branding prior to distribution.

The service is particularly valuable where employees may be reluctant to speak up or report matters due to fears that by doing so it may affect their employment or risk further victimisation.

It is also important to note that such services meet government procurement requirements around providing a voice for staff.

This service is provided by Crimestoppers who obviously have considerable experience in handling sensitive calls in a confidential manner. They log the calls or online reports and forward to the NZSA for further investigation if required. The staff member can remain anonymous if they wish to do so.

Register for the NZSA Speak Up Line by emailing [email protected]. If you have any questions please don’t hesitate to contact us.

 

NZSA HR Advisory Service

NZSA is partnered with Sucess HR to provide access to free HR advice as well as templated key documents and policies.

This is a fantastic offering for our members and their management staff, in particular those smaller companies who do not have access to in-house or contracted HR expertise. Please share this with your line managers, supervisors and staff who may have a need for this great HR service.

Services and documents available include:

  • HR advice and guidance
  • Employment Agreements:
  • permanent, fixed term, casual
  • Position Descriptions
  • Policy Documents
  • Updates on legislation and
  • best practice

For members requiring NZSA HR Advisory services please contact: [email protected] or 021 918 331

Events

NZSA CEO regional visit programme

The regional visit programme was introduced four years ago as a way to ensure our members and non-members had the opportunity to meet with the CEO on a regular basis, to keep up with industry developments and to provide feedback on pertinent issues. The regional visits originally comprised breakfast or After 5 collective meetings but have evolved to the current one-on-one meetings at the member, or non-members, place of business. If you would like to meet with Gary please contact him on 021 122 9606 or [email protected].

14-15 July            – Hamilton and Tauranga

18-19 August       – Hawkes Bay

7-9 September     – New Plymouth, Whanganui, Palmerston North

6-7 October          – Wellington

16-18 November – Dunedin, Invercargill, Queenstown

 

COA Conflict Management Training – Train the Trainer and Refresher Training for Trainers

As the industry peak body, the NZSA has appointed Bespoke Security and Hard Target to deliver the Conflict Management Train the Trainer and Refresher Training programmes around the country. These providers are subject matter experts in their own right and will ensure that those who are approved to deliver the Conflict Management Training meet necessary standards.

The following training is being conducted by Bespoke Security Group in Auckland:

Train the Trainer Training – Auckland – 14 & 15 July – $750 + GST

Refresher Training – 14 July – Auckland – $395 + GST

For further information and to register please email [email protected].

 

NZISF breakfast meeting

Topic:  The National Cyber Security Centre’s (NCSC) response to cyber

Every day the NCSC protects New Zealand and it’s interests. NCSC offers detection, disruption, advice and deterrence functions to support public and private sector organisations. This talk will cover the role of the NCSC, how we are evolving our capabilities to keep pace with ever-changing threatscape, and some of the key things organisations can do to make sure that their information is secure.

When: 8:00am Thursday 14 July 2022 via zoom

For further information and to register please see the NZSA website.

NZSA Electronic Security Training – Access Control “Good Practice” Workshop

Learn the good practice approach to installations through to IQP inspections

The NZSA have collaborated with Rosemary Killip of Building Networks NZ, and Lincoln Potter, independent security consultant, to bring to you a 3.5 hour workshop that provides a great opportunity for industry participants to learn about, and update their knowledge, on the requirements for compliance documents and what constitutes “good practice” under the industry Standards and NZSA Code of Practice.

Our presenters are subject matter experts and will deliver an interactive and hands-on learning session where attendees will see, and be able to comment on, what constitutes good practice versus poor practice.

Who should attend?

The workshop will be ideally suited to:
Access Control IQPs
Security Technicians
Supervisors

Also welcome to attend:
NZCiES Level 3 Candidates
Entry-level Technicians
Apprentice Technicians

Agenda:
Conflicts of security and egress
Customer needs versus compliance requirements
Design and installation
Servicing and maintenance
Q&A
Actions and takeaways

To register please visit the NZSA website.

The NZSA team.

NZSA security update – changes to PSPLA application process

Please see below notice from the Private Security Personnel Licencing Authority Service (PSPLA) regarding changes to the application process.
Subject: Upcoming changes to PSPLA application process.

Background context: The PSPLA process improvement project is about to go live with a number of changes to the PSPLA application process. This communications notice is to inform relevant external end users of these changes.

What: Starting Friday 3 June:

  1. PSPLA customers will be required to upload a scan of their ID used in the application for the purpose of a photo ID comparison check. A new function will be added to the application form that allows customers to upload a photo of their ID (e.g. passports, driver’s license).
  2. PSPLA staff will carry out a photo ID comparison check between the Permit Photo and uploaded ID photo. This task was previously carried out by NZ Post staff in the old ‘pick up’ process.

    The online application form will be unavailable on Thursday 2 June to implement updates. This will occur in the evening, between 9pm-11pm.

Action: Take note in the change of service.

Coming later: This is the final release in the PSPLA process improvement project. Thank you for your support during these changes.

Questions: Please contact [email protected] if you have any questions regarding these changes.
The NZSA team.

NZSA security update – OSPAs, Chorus Update, Literacy and Numeracy Modules

Congratulations to the 2022 OSPA winners

The inaugural OSPA (Outstanding Security Performance Awards) event was held last Friday evening at the Aotea Centre with 140 attendees.

We are very pleased to announce the following winners and whilst coincidental, note that all are NZSA members:

Outstanding In-house Security Manager/Director
Brent Mirfin, Evotek Technologies

Outstanding Contract Security Manager/Director
Pete Mason, Optic Security Group

Outstanding Contract Security Company (Guarding)
FIRST Security Guard Services

Outstanding Security Consultant
Lincoln Potter

Outstanding New Security Product
My Vaccine Pass, Gallagher

Outstanding Security Partnership
Evotek Technologies and Visual Networks

Outstanding Security Officer
Sione Tusini-Rex, Platform 4 Group

Outstanding Female Security Professional
Trish Thompson, Gallagher

Outstanding Young Security Professional
Stella Donachie, Red Badge Group

Lifetime Achievement
Nicholas Dynon

We also remind our members that the annual New Zealand Security Awards event, hosted by the NZSA, will be held this year on the evening of Friday 16 September at the Hilton on Auckland’s waterfront.

This years event will also coincide with the 50th anniversary of the NZSA so we have a couple of special surprises lined-up.

The New Zealand Security Awards cover 19 categories with a strong focus on our frontline staff, are open to all industry, and nominations will open on Monday 1 August (watch for more information in coming weeks).

Chorus update re copper withdrawal

How we use internet has changed considerably in the last few years. Working and learning from home, video calling and streaming mean that data consumption is rising exponentially. For many, fibre is how we use internet now and by the end of this year it will be available to 87% of the country.

As the network provider, Chorus is encouraging New Zealanders to migrate of the traditional copper platform to an alternative technology. Trials began in 2021 and have progressively scaled up. During this year, copper withdrawal notices will be sent to approximately 10,000 users across about 600 cabinet areas – this represents just 1.5% of the current total copper base so there will still be in the vicinity of 650,000 copper customers by the end of this year.

Only hand-picked addresses that make sense for Chorus to withdraw as a priority will be in-scope for the trial. This is not a mass switch-off of the copper network, it is a programme that will operate at a local level to encourage customers to move from copper to appropriate alternative technologies. Only users who receive a notice from Chorus will be impacted by the withdrawal process.

For security providers, Chorus have provided Service Provider site access through the links below which will provide access to the Copper Withdrawal updates at any time.

https://sp.chorus.co.nz/inflight-projects/copper-withdrawal
https://sp.chorus.co.nz/updates

The NZSA also reminds our members that communications with customers on this issue must be mindful that this remains a trial and with only a small number of connections immediately impacted. It is incorrect to infer that all copper will be withdrawn in the immediate future or to advise customers not immediately impacted that they must change to an alternate technology at this time.

Leadership Development – Literacy and Numeracy Modules

We are pleased to advise that the Literacy and Numeracy modules can now be accessed by those without their own LMS (Learning Management System). Please visit the NZSA website to request access to the files.

The final three modules are also going through the final approval process and will be accessible within the next few weeks via the same site.

The final three modules cover:

  • Working Shift-work
  • Behavioural Awareness and Self Awareness
  • Identifying Learner Training Needs

The NZSA team.