Security Industry Training

Please note that the NZSA is not a training provider – see below for provider details.

NZSA Member Training Providers:

Activate Training Centre
Phone: ​​07 853 0222
Email​​: [email protected]

C4 Group
Phone: ​​09 636 7339
Email​​: [email protected]

Horowhenua Learning Centre
Phone​​: 0800 368 1095
Email: ​​[email protected]
Website: ​

First Contact
Phone​​: 09 589 3999
Email: ​​[email protected]
Website: ​

Stratcom Security
Phone: ​​021 944 119
Email​​: [email protected]

The Learning Place
Phone: ​​0800 800 415
Email: [email protected]

The Skills Organisation
Conflict Management Training
Phone: ​​  0508 754 557
Email​​: [email protected]

Phone: ​​0800 508 733
Email​​: [email protected]

Certificate of Approval (COA) Training
(also referred to as “Mandatory Training”)

To hold a Certificate of Approval (security licence), the Ministry of Justice and the PSPLA (Private Security Personnel Licensing Authority) require security guards to undertake mandatory training consisting of the following unit standards:

  • 27360 – Conflict Management (Theory)
  • 27361 – Conflict Management (Practical)
  • 27364 – Introduction to the Security Industry

Regardless of where you work, or who you work for, all guards holding a COA with the following endorsements must complete the programme.

  • Crowd Controller
  • Personal Guard
  • Property Guard – Security Officer

The government regulations do not allow for any exemptions for the Conflict Management unit standards (27360, 27361), but if you have completed the National Certificate in Security (Level 2, 3 or 4) after 2009, then you may be exempt from unit standard 27364.

Certificate of Approval Processing
Training providers do not manage the COA process – this is done by PSPLA. Once your application has been made, all queries regarding your COA must be directed to PSPLA.

Contact PSPLA on 08004PSPLA or go to their website

New Zealand Certificate in Security (NZCIS) Level 3
The National Certificate in Security (Level 3) provides a minimum entry level qualification for the security industry. It is a flexible learning programme with work-based assessments designed to support career progression.

New Zealand Certificate in Security (NZCIS) Level 4
This qualification builds on the Level 3 programme, developing further security knowledge and expertise.

New Zealand Certificate in Security (NZCIS) Level 6
This qualification is at a Diploma level and is appropriate for senior manager level positions.

New Zealand Certificate in Contact Centres – Security Monitoring Centres – Level 3
This qualification utilises the Contact Centre qualification but customised to reflect security monitoring centre requirements. It comprises four modules that are completed online and in the workplace.

Security Technicians, Security Consultants and Private Investigators
The PSPLA works to ensure that all people working in the security industry have the proper skills to undertake the categories of work they are licensed for. To work as a private investigator, security technician or security consultant, you must show that you are either:

  • trained
  • getting training
  • competent (have the skills you need)

You need to supply evidence to support your application for each of these classes or work. Evidence of competency for these classes has been required since July 2016 so even if you already hold a licence or certificate, if it was issued before July 2016 you will be asked to provide evidence. You will only need to supply this evidence once. Next time you renew your licence, the PSPLA will already have it on file.

Evidence includes but is not limited to:

  • Security Consultants – Security Consultant Certificate of Competence
  • Security Technicians – evidence that you are an accredited member of the New Zealand Security Association
  • Private Investigators – evidence that you are an accredited member of the New Zealand Security Association

The Security Consultant Certificate of Competence
The course consists of three modules and five assessments:

  • Module 1: Security Risk Management – this module has two assessments
  • Module 2: Operational Requirements – the module has two assessments
  • Module 3: Security Related Standards and Legislation – this module has one assessment

This course is undertaken in your own time, there are no classes to attend, and the assessments are emailed in for marking.

The New Zealand Certificate in Electrotechnology (Level 3)
This certificate course has been updated to be more versatile and fit for purpose. In collaboration with industry, the new qualification has been modernised, taking into account the new technologies in the market. This course has now integrated recommended pre-learning unit standards giving learners a well-rounded education.

This qualification is still based on on-the-job and off-job assessments. Each assessment has been reviewed and, where possible, made into a smaller, more manageable format.

Those who have chosen to complete the Service strand will also complete the Electrical Workers Registration Board’s Electrical Appliance Serviceperson (endorsed) exam.

Further study:
Once learners have completed the NZC in Electrotechnology (Level 3) they can choose to continue onto one of four different strands:

  • New Zealand Certificate in Electronic Security (Level 4)
  • New Zealand Certificate in Electrical Engineering (Electrical and Electronic Installation and Service) (Level 4)
  • New Zealand Certificate in Electronic Engineering (Level 4)
  • New Zealand Certificate in Customer Premise Systems (Level 4)

For more information you can view the following documents:

Info sheet – NZC Electrotechnology

For enquiries, please contact:
Carine Vaccari
[email protected]
022 568 6671