Crowded Places Strategy

Protecting our Crowded Places from Attack: New Zealand’s Strategy

As New Zealanders we need to work together to protect ourselves against the possibility of an attack to ensure the safety of those working, using and visiting crowded places.

To download the strategy click here

Owners and operators of crowded places have a particular responsibility to ensure protective security measures are in place as part of their emergency planning and health and safety practices.

Protecting Our Crowded Places from Attack: New Zealand’s Strategy sets out a consistent approach to promote the safety of crowded places. It explains what crowded places are, the risks they pose, and how businesses, event organisers, sports clubs, charities, community and religious groups, central government agencies and local government can help to keep people safe.

The strategy sets out a consistent approach to protecting crowded places throughout New Zealand. It introduces guidelines and tools to help owners and operators of crowded places reduce the chance of an attack occurring, and lessen its consequences, using methods that are proportionate to the threat. It will help owners and operators to:

  • Better understand how to Deter, Detect, Delay and Respond to an attack,
  • Conduct self-assessments of the risks of an attack at their location or event, and
  • Assess the appropriate level of protective security needed.

What else is happening?

  • The Police want everyone to know and understand a simple message in case they are involved in an attack at a crowded place:  ESCAPE. HIDE. TELL. Posters in 15 languages for display at appropriate sites are available on their website.
  • Building stronger partnerships and better information-sharing are key elements of the strategy. National advisory groups, representing businesses and communities will be established to facilitate collaboration, with the objective to increase the capacity across New Zealand to Deter, Detect, Delay and Respond to an attack or similar incident.
  • The strategy, guidelines, planning tools and answers to common questions are available on the website.

Please share this information with your staff, any organisations that you engage with, friends and family.

In an emergency, everyone should call 111.

If you want to report suspicious or unusual behavior:

  • Complete a report at by clicking here or call Police’s non-emergency number 105
  • Visit your nearest Police station
  • Phone Crimestoppers on 0800 555 111

To report information of national security concern, contact the New Zealand Security Intelligence Service on 0800 747 224 or complete an online form by clicking here