Bruce holds a particular specialisation in engaging untapped capability in the workplace. Bruce’s extensive coaching experience has seen him directly develop the leadership capacity of literally hundreds of business owners and entrepreneurs throughout New Zealand. He also delivers an MBA-level ‘Executive Leadership’ course plus a variety of leadership-related courses through Auckland University Short Courses.
Switch Thinking – Engaging Your Untapped Capability
In one word, what lies at the heart of consistent high performance? (And it’s exactly the same for leadership, relationships, sales, and mental clarity).
Bruce Ross, a leadership development specialist, has distilled the human side of business into one crucial understanding that, surprisingly, no-one talks about. And when you hear the insight, you’ll wonder why you’ve never seen it before, it’s that simple.
Then he takes this understanding and applies it to your real-world for instant break-throughs, then-and-there… plus shows you how you can do the same.
It’s an understanding you can apply in every area of your life but most particularly lifting your franchisor performance to consistently higher levels. It’s that immediately implementable.
This workshop combines the tough-mindedness of practicality with an understanding of how to tap inherent capability. It all starts with Switch Thinking.
Testimonial Comments – from previous attendees
• Ferociously simple – Simon Caughey. MD Smith & Caughey
• Powerful process that would be of enormous value in business development as well as in the team environment – Philippa O’Mara. CA. Campbell Tyson Cooper White
• Thought provoking. Excellent presentation – Amanda Armstrong. Sales Mgr. Xero
• Highly valuable workshop – Andy Lucas. Director. The Coffee Club
Penny Rounthwaite of Ministry of Social Development
Penny has been leading the Ministry of Social Development Health, Safety and Security team since February 2017. She has a passion for this area and has plenty of operational experience in emergency and HSS management. In her previous role as National Commissioner she was responsible for the Ministry’s face to face client services delivered by 3,600 staff in 140 service centres . With many years in front line and national management, she knows first-hand what it takes to provide a great client service while keeping everyone safe.
Topic of Speech: Protective Security Requirements – A PHYSEC Case Study, Ministry Social Development
Co Presenter: Mark Painter
Mark Painter from Ministry of Social Development
Mark Painter is an experienced public sector Health, Safety and Security manager. After 22 years working with New Zealand Police, he joined Child Youth and Family to manage a Youth Justice residence in 2005. From 2006 to 2012 he was the National Operations Manager for Residential Services. Mark then moved into the national Health Safety and Security Team and is now the Manager Health Safety and Security Operations role. Mark manages a team of senior regional advisors based Auckland, Hamilton, Wellington and Christchurch. Each week, Mark and his team support the 10,000 Ministry of Social Development and Ministry for Vulnerable Children Oranga Tamariki staff as they go about their challenging work with New Zealanders and communities. Mark has responsibility for the Ministry’s purchased HSS services including security guards, Employee Assistance Programme and ACC Employer Partnership Programme services.
Professor Rouben Azizian of Director Massey University - Centre for Defence and Security Studies
Professor Rouben Azizian was appointed Director, Centre for Defence and Security Studies in December 2015 after spending 13 years at the US Defense Department’s Asia-Pacific Center for Security Studies (APCSS) in Honolulu. His areas of expertise include research on the Asia-Pacific Regional Security Architecture, Diplomacy and Confidence Building, Security Sector Development, as well as US, Russian, Central Asian and Oceania security issues.
Before joining APCSS, Professor Azizian taught at the Department of Political Studies at the University of Auckland in 1994 – 2001. From 1998 – 2001 he was the President of the Auckland Branch of the New Zealand Institute of International Affairs.
Prior to becoming a full-time academic he had an extensive career in the Soviet and later Russian Foreign Service, which included assignments in Nepal (1972-1978) as Attaché and Third Secretary; Sri Lanka (1980-1985) as Second and First Secretary; and New Zealand (1991-1994) as Counsellor and Deputy Chief of Mission.
Topic of Speech: “National Security and Regional Responsibility: the need for new paradigms”
The presentation will address the conflict between old and new thinking about the definition and ownership of national security. It will also discuss New Zealand’s dilemma and choices in navigating through the volatile security in the Asia-Pacific.